# Homey Bridge not accessable anymore - How can i hard reset? **URL:** \ **Category:** Devices\ **Tags:** homey-bridge\ **Created:** [October 3, 2021, 10:49am UTC](https://community.homey.app/t/homey-bridge-not-accessable-anymore-how-can-i-hard-reset/52594 "2021-10-03T10:49:43Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![DetlefBinder](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/detlefbinder/32/34928_2.png) [@DetlefBinder](https://community.homey.app/u/DetlefBinder)\ **Post date:** [October 3, 2021, 10:49am UTC](https://community.homey.app/t/homey-bridge-not-accessable-anymore-how-can-i-hard-reset/52594/1 "2021-10-03T10:49:43Z")
Homey Bridge not accessable anymore - How can i hard reset? ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [October 3, 2021, 10:55am UTC](https://community.homey.app/t/homey-bridge-not-accessable-anymore-how-can-i-hard-reset/52594/2 "2021-10-03T10:55:08Z")
Remove it from Homey > **[Resetting Homey Bridge to factory settings](https://support.athom.com/hc/en-us/articles/360018715980-Resetting-Homey-Bridge-to-factory-settings)** > > You can reset Homey Bridge to factory settings to clear all data, including Wi-Fi credentials, Zigbee & Z-Wave network information. > > > Navigate to Devices, find Homey Bridge, and long-press the ... Replug the Homey Bridge (Where it can’t find the known WiFi ) > **[Changing the Wi-Fi network of Homey Bridge](https://support.athom.com/hc/en-us/articles/4405895776402-Changing-the-Wi-Fi-network-of-Homey-Bridge)** > > If your Wi-Fi network’s name (SSID) or passphrase has changed, Homey Bridge must be reconfigured to connect to the internet. > Remove the power from Homey Bridge by unplugging the power adapter, then... It should turn Blue into Setup Mode. ---
**Author:** ![Attefall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/attefall/32/15740_2.png) [@Attefall](https://community.homey.app/u/Attefall)\ **Post date:** [October 21, 2023, 12:17pm UTC](https://community.homey.app/t/homey-bridge-not-accessable-anymore-how-can-i-hard-reset/52594/3 "2023-10-21T12:17:57Z")
Same problem - but **I don´t want to change the WiFi password for my regular WiFi network** (both 5 and 2.4 MHz) that my Homey Bridge don´t connect to any more. **I must connect Homey Bridge to my Guest network that is only 2.4 MHz.** So - **the regular network name and password is the same - can I connect to my 2.4 MHz Guest network with the info above?** **AND - all settings, items etc is not deleted?** BIG thank you for clarifying this. 🙂 ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [October 21, 2023, 12:19pm UTC](https://community.homey.app/t/homey-bridge-not-accessable-anymore-how-can-i-hard-reset/52594/4 "2023-10-21T12:19:45Z")
@Attefall What is your question? ---
**Author:** ![Attefall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/attefall/32/15740_2.png) [@Attefall](https://community.homey.app/u/Attefall)\ **Post date:** [October 21, 2023, 12:27pm UTC](https://community.homey.app/t/homey-bridge-not-accessable-anymore-how-can-i-hard-reset/52594/5 "2023-10-21T12:27:16Z")
> [@Attefall](#): > > Same problem - but **I don´t want to change the WiFi password for my regular WiFi network** (both 5 and 2.4 MHz) that my Homey Bridge don´t connect to any more. > > **I must connect Homey Bridge to my Guest network that is only 2.4 MHz.** > > So - **the regular network name and password is the same - can I connect to my 2.4 MHz Guest network with the info above?** > > **AND - all settings, items etc is not deleted?** **Thank you for you fast response @Dijker** 1. Can I connect to a new WiFi network even if I don’t change the current WiFi name or password? 2. Nothing in my current set up will be lost doing this? ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [October 21, 2023, 12:35pm UTC](https://community.homey.app/t/homey-bridge-not-accessable-anymore-how-can-i-hard-reset/52594/6 "2023-10-21T12:35:15Z")
> [@Attefall](#): > > new WiFi network even if I don’t change the current WiFi name or password? You should not have two networks with same name and password. That doesn’t work. Have you read Support links in the above Post? There is nothing stored in the Bridge, except WiFi Setting. Remove it, and re-add it using another WiFi network if you want. > Note: The settings of Homey Bridge will not be modified during this operation. ---
**Author:** ![Attefall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/attefall/32/15740_2.png) [@Attefall](https://community.homey.app/u/Attefall)\ **Post date:** [October 21, 2023, 12:37pm UTC](https://community.homey.app/t/homey-bridge-not-accessable-anymore-how-can-i-hard-reset/52594/7 "2023-10-21T12:37:59Z")
Thank you - and no, my duo-network has one name and password and the Guest network has another name and password. As I don´t change the regular networks name or password I was wondering as it stated: “Homey Bridge automatically enters set-up mode **because it could not connect to the stored Wi-Fi network**.” Thank you - I will test. ---
**Author:** ![Attefall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/attefall/32/15740_2.png) [@Attefall](https://community.homey.app/u/Attefall)\ **Post date:** [October 21, 2023, 12:41pm UTC](https://community.homey.app/t/homey-bridge-not-accessable-anymore-how-can-i-hard-reset/52594/8 "2023-10-21T12:41:47Z")
Hmmm - I seems that my Homey Bridge now can connect to the regular network. I had the same challenge from the start with the very first, “regular”, Homey several years ago. Thank you again for your fast response. 🙂 ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [October 21, 2023, 5:48pm UTC](https://community.homey.app/t/homey-bridge-not-accessable-anymore-how-can-i-hard-reset/52594/9 "2023-10-21T17:48:23Z")
> [@Attefall](#): > > Nothing in my current set up will be lost doing this? Just to clear things up: The bridge is just a piece of hardware which provides for extra local radio protocols, it has no user storage. All of your settings are stored in your Homey cloud app instance