# Homey Bridge No Driver issue - no replies after 30 days from Homey support

**URL:** <https://community.homey.app/t/homey-bridge-no-driver-issue-no-replies-after-30-days-from-homey-support/131236>\
**Category:** Questions & Help\
**Tags:** homey-bridge\
**Created:** [February 21, 2025, 1:45pm UTC](https://community.homey.app/t/homey-bridge-no-driver-issue-no-replies-after-30-days-from-homey-support/131236 "2025-02-21T13:45:28Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Eilif\_Johansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eilif_johansen/32/125968_2.png) [@Eilif\_Johansen](https://community.homey.app/u/Eilif_Johansen)\
**Post date:** [February 21, 2025, 1:45pm UTC](https://community.homey.app/t/homey-bridge-no-driver-issue-no-replies-after-30-days-from-homey-support/131236/1 "2025-02-21T13:45:28Z")

</div>

Hi,

I contacted Homey Support 30 days ago when my Homey bridge died, but no no reply. I therefor try asking here in hope of help from the community.

When I loged into my Homay app (30 days ago) all devices, even the homey bridge one, had red dotted squares around, sayin “no driver” when clicked on.

I tried through the Homey app store to re-install apps, but since the homey bridge also had dottes quares around saying (no driver error) nothing really worked.

I tried deleting Homey bridge from app in an attempt to factory reset it, but when turned on there was a white light spinning around it forever, it never reached the blue light setup mode.

I found a clever workaround, by turning off my wifi and trying to connect it to another wifi, I was able to get it into the blue light setting mode. I found the homey bridge in the app when looking for new devices, but when i during setup tried add it to a zone it says: Error: (Not Found Redis): Driver with ID homey:virtualdriverbridge:driver, at in never proceeded from this step. So i have not been able to re-add it to my app.

I guess the error is due to that driver apparantly is missing / broken, so i guess unless it is possible to connect it in any way in developer mode, it is kind of game over for it.

I love Homey and hope getting it working again. It should not suddenly die like this. Could the reason have been a automatic software update or similar?