# Homey Bridge - Missing all controllers

**URL:** <https://community.homey.app/t/homey-bridge-missing-all-controllers/52283>\
**Category:** Questions & Help\
**Tags:** homey-bridge\
**Created:** [September 27, 2021, 2:40pm UTC](https://community.homey.app/t/homey-bridge-missing-all-controllers/52283 "2021-09-27T14:40:05Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Bjursten](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bjursten/32/34060_2.png) [@Bjursten](https://community.homey.app/u/Bjursten)\
**Post date:** [September 27, 2021, 2:40pm UTC](https://community.homey.app/t/homey-bridge-missing-all-controllers/52283/1 "2021-09-27T14:40:05Z")

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First time Homey Bridge user. At first I saw zigbee, z-wave and ir. Not 433, but possible bug. After shutting it down and moving the bridge to another physical location in the living room it now have no device support outside apps. Not possible to add, see or change any new devices.

Please advice as I feel dumbstruck to what in the world is amiss.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/9/690e8bc7b989af550f2d10fd564458866e103277.jpeg)

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**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\
**Post date:** [September 27, 2021, 2:46pm UTC](https://community.homey.app/t/homey-bridge-missing-all-controllers/52283/2 "2021-09-27T14:46:31Z")

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Pull the plug and wait a few minutes. Plug it in again and then test.

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**Author:** ![Bjursten](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bjursten/32/34060_2.png) [@Bjursten](https://community.homey.app/u/Bjursten)\
**Post date:** [September 27, 2021, 3:49pm UTC](https://community.homey.app/t/homey-bridge-missing-all-controllers/52283/3 "2021-09-27T15:49:36Z")

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Hi. Tried this, changed usb plug and to no avail. Nothing works, still no availible protocols.

The only change is that the ”connection bug” is now showing its ugly face.

Maybe it will fix itself, or that the previus usb plug was a bit to weak and the chipset did not get enough power.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/6/26b215588b84ffdfc12246576632035701f3aaf6.jpeg)

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [September 27, 2021, 5:08pm UTC](https://community.homey.app/t/homey-bridge-missing-all-controllers/52283/4 "2021-09-27T17:08:18Z")

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> [@Bjursten](#):
>
> Not possible to add, see or change any new devices

I do not see anything strange in your screenshot!

Please add a Zigbee/Z-Wave/BLE/RF or IR device using the normal Procedure.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/2/42ca740f2dc7a87cf36c68f1ccb8c935d993ede8.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/4/7483378af488f3853ef81fb8b6f55bb33f179b1d.jpeg)

Only thing The bridge has is a Gear where you see and Change the Name / Zone  
and using Advanced settings have a view of  
LED Ring, Wi-Fi MAC, Wi-Fi SSID, Wi-Fi RSSI, Wi-Fi Address, Firmware, and Country!

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/5/75df421d2a3368f4887f727c57db353ce9fcc0cc.png) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/4/f49a9c648c3a660b99955827169b4e1ded430268.png)

The screenshot below is NORMAL operation!

![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/3/c3761045e63a2c07a6cf648474f94b0e37434a1a.png)

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<div class="post-metadata">

**Author:** ![Bjursten](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bjursten/32/34060_2.png) [@Bjursten](https://community.homey.app/u/Bjursten)\
**Post date:** [September 27, 2021, 6:22pm UTC](https://community.homey.app/t/homey-bridge-missing-all-controllers/52283/5 "2021-09-27T18:22:09Z")

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Thank you, a perfect and fully logical explenation. Very nice of you to take your time and explain this in detail.

I followed your steps and everything is nice and dandy. Devices added and working.

Albait a bit confusing that there is no shortcut to add the devices straight from the bridge device itself. Could be a feature for the future 🙂
