# Homey bridge keep loosing conection

**URL:** <https://community.homey.app/t/homey-bridge-keep-loosing-conection/91148>\
**Category:** Questions & Help\
**Tags:** homey-bridge\
**Created:** [October 6, 2023, 9:17pm UTC](https://community.homey.app/t/homey-bridge-keep-loosing-conection/91148 "2023-10-06T21:17:11Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [October 6, 2023, 11:26pm UTC](https://community.homey.app/t/homey-bridge-keep-loosing-conection/91148/2 "2023-10-06T23:26:16Z")

</div>

Hi RSP, welcome.

Here’s a list of do’s and don´ts. It’s aimed at the Pro 2019, but the bridge has an identical Wifi chip:

> [@Problems connecting your new Homey Pro to your WiFi? Try this!](https://community.homey.app/t/problems-connecting-your-new-homey-pro-to-your-wifi-try-this/10161):
>
> Make sure your WiFi is using the 2.4 GHz network. Make sure your WiFi uses the b / g standard, only n or ac does not work. Turn off your Homey. Restart your Router and any Access Points that distribute IP addresses. Start your Homey again. If the above do not work, turn off 5 GHz WiFi and support for n and ac in your Router / Access Point during Homey installation. Ensure that your SSID (the name of your WiFi) does not use characters other than numbers and letters - do not us…

When you’ve got a wifi mesh network, make sure it can’t hop between AP’s, by band steering, by fiddling with transmit power or by MAC address filtering.  
Feel free to ask when someting’s not clear to you.

---

_[View the full topic](https://community.homey.app/t/homey-bridge-keep-loosing-conection/91148)._