# Homey bridge help with connect

**URL:** <https://community.homey.app/t/homey-bridge-help-with-connect/115331>\
**Category:** Questions & Help\
**Created:** [September 1, 2024, 6:44pm UTC](https://community.homey.app/t/homey-bridge-help-with-connect/115331 "2024-09-01T18:44:51Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Michal\_Rozboril](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michal_rozboril/32/79538_2.png) [@Michal\_Rozboril](https://community.homey.app/u/Michal_Rozboril)\
**Post date:** [September 1, 2024, 6:44pm UTC](https://community.homey.app/t/homey-bridge-help-with-connect/115331/1 "2024-09-01T18:44:51Z")

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Hello, I have 2 homey bridge and one homey pro at home.  
Everything has worked without problems so far. I had the Homey bridge set in satellite mode. One day the electricity in our house went out because of a storm. And since then I can’t add homey bridge even one to homey pro. Homey pro finds them for me, I go through adding them to Homey pro. I find the network, give the password, everything works, the ring on the HB starts flashing green and then turns blue, and after a while I get the error Error checking status. I don’t know how to add them so they can connect again and be online. Have you encountered this problem?

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [September 1, 2024, 9:14pm UTC](https://community.homey.app/t/homey-bridge-help-with-connect/115331/2 "2024-09-01T21:14:39Z")

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I would suggest Athom support:

For support or issue resolution, first have a look at [support.athom.com](http://support.athom.com). If you are unable to find the answer to your question on [support.athom.com](http://support.athom.com) you can send a support request to Athom via [https://support.athom.com/hc/requests/new](https://support.athom.com/hc/requests/new).

If you need help you can read more about [how to submit a support request](https://support.athom.com/hc/en-us/articles/360015784034-Submit-a-support-request).

When filing a support request, make sure you add all necessary information so Athom can help you as quickly as possible.