# Homey Bridge - Device Unavailable but still works

**URL:** <https://community.homey.app/t/homey-bridge-device-unavailable-but-still-works/145273>\
**Category:** Questions & Help\
**Tags:** homey-bridge\
**Created:** [November 12, 2025, 7:45pm UTC](https://community.homey.app/t/homey-bridge-device-unavailable-but-still-works/145273 "2025-11-12T19:45:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![asorensen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asorensen/32/121047_2.png) [@asorensen](https://community.homey.app/u/asorensen)\
**Post date:** [November 12, 2025, 7:45pm UTC](https://community.homey.app/t/homey-bridge-device-unavailable-but-still-works/145273/1 "2025-11-12T19:45:45Z")

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Hi,

my Homey Bridge (with Homey Cloud) has a red exclamation mark and reports “Device Unavailable - Homey Bridge Not Connected”, been like that at least since yesterday. However, I am still able to control all my (zigbee) devices and see status updates (eg. temperature updates) with the Homey App and and web interface, how can that be possible if the bridge is unavailable/not connected ??

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**Author:** ![Guus\_Sluijsveld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/guus_sluijsveld/32/121848_2.png) [@Guus\_Sluijsveld](https://community.homey.app/u/Guus_Sluijsveld)\
**Post date:** [November 14, 2025, 9:16pm UTC](https://community.homey.app/t/homey-bridge-device-unavailable-but-still-works/145273/2 "2025-11-14T21:16:05Z")

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I have the same, after fitting device off and on its working for a day or 2.

Is there a solution to solve this?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [November 14, 2025, 11:21pm UTC](https://community.homey.app/t/homey-bridge-device-unavailable-but-still-works/145273/3 "2025-11-14T23:21:26Z")

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@asorensen @Guus_Sluijsveld  
I presume you reported to homey.app/support as well?

This is a user forum, I’m afraid only Athom can fix this one.