# Homey bridge connection issue

**URL:** <https://community.homey.app/t/homey-bridge-connection-issue/144201>\
**Category:** Questions & Help\
**Tags:** homey-bridge\
**Created:** [October 16, 2025, 11:55pm UTC](https://community.homey.app/t/homey-bridge-connection-issue/144201 "2025-10-16T23:55:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Lariosax](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lariosax/32/122017_2.png) [@Lariosax](https://community.homey.app/u/Lariosax)\
**Post date:** [October 16, 2025, 11:55pm UTC](https://community.homey.app/t/homey-bridge-connection-issue/144201/1 "2025-10-16T23:55:22Z")

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Good morning community,

​I just wanted to share a solution to an issue I had when **connecting the Bridge**.

​Even after I had already **configured my router to use only the 2.4 GHz network** , as recommended in other posts, the problem was still there. My phone is a **Google Pixel**.

​My solution (and I hate to admit it) was to **use an iPhone just for the initial setup**. When I did this, the process worked without any issues."

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [October 17, 2025, 1:57pm UTC](https://community.homey.app/t/homey-bridge-connection-issue/144201/2 "2025-10-17T13:57:09Z")

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Please report this bug to Support [Support | Homey](https://homey.app/support)  
Thanks.