# Homey bridge can not connect to Homey
**URL:** https://community.homey.app/t/homey-bridge-can-not-connect-to-homey/152092
**Category:** Questions & Help
**Created:** [March 5, 2026, 5:34pm UTC](https://community.homey.app/t/homey-bridge-can-not-connect-to-homey/152092 "2026-03-05T17:34:08Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@Tycho80](https://community.homey.app/u/Tycho80)
#### Post date: [March 5, 2026, 5:34pm UTC](https://community.homey.app/t/homey-bridge-can-not-connect-to-homey/152092/1 "2026-03-05T17:34:08Z")
After installing homey pro I wanted a homey bridge to extent 433 mhz reach. Have premium services using the homey app. Installing the bridge, connecting to the wifi, updating firmware.
But then I can not get the connection to homey. I have tried three separate networks all three on a separate 2.4 ghz only(one with the existing homey pro), changing position close to the homey pro, removing and reinstalling. But I only get the text in the picture. It doesnt seem to be any problems with the servers. When trying to connect the bridge is swirling a blue light. What can I do?
Is it a hardware fault or am I doing anything wrong.
Text in picture: Fault during check of status.
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### Author:  [@smarthomesven](https://community.homey.app/u/smarthomesven)
#### Post date: [March 5, 2026, 5:40pm UTC](https://community.homey.app/t/homey-bridge-can-not-connect-to-homey/152092/2 "2026-03-05T17:40:16Z")
Have you tried another power supply/USB adapter?
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### Author:  [@Tycho80](https://community.homey.app/u/Tycho80)
#### Post date: [March 5, 2026, 5:43pm UTC](https://community.homey.app/t/homey-bridge-can-not-connect-to-homey/152092/3 "2026-03-05T17:43:23Z")
No, using the original from the package. Why should that matter when it is energized? Just curious. š
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### Author:  [@smarthomesven](https://community.homey.app/u/smarthomesven)
#### Post date: [March 5, 2026, 5:45pm UTC](https://community.homey.app/t/homey-bridge-can-not-connect-to-homey/152092/4 "2026-03-05T17:45:47Z")
Sometimes USB power supplies canāt deliver enough power to finish connecting to WiFi. Iāve read a few posts on this forum recently where people were having issues with the power supplies.
Try a USB adapter with a minimum output power of 2A
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### Author:  [@Tycho80](https://community.homey.app/u/Tycho80)
#### Post date: [March 5, 2026, 6:07pm UTC](https://community.homey.app/t/homey-bridge-can-not-connect-to-homey/152092/5 "2026-03-05T18:07:14Z")
2,5 A power supply and tried both the original and another microUSB cable.
Sorry to say but same result. š¤·āāļø
I would have been a nice soulution. š
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### Author:  [@smarthomesven](https://community.homey.app/u/smarthomesven)
#### Post date: [March 5, 2026, 6:08pm UTC](https://community.homey.app/t/homey-bridge-can-not-connect-to-homey/152092/6 "2026-03-05T18:08:41Z")
Are the Homey Bridge and the Homey Pro on the same subnet?
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### Author:  [@Tycho80](https://community.homey.app/u/Tycho80)
#### Post date: [March 5, 2026, 6:13pm UTC](https://community.homey.app/t/homey-bridge-can-not-connect-to-homey/152092/7 "2026-03-05T18:13:37Z")
Yes, same subnet, no isolation, only 2.4 ghz, separate vlan with only theese to connected
Even the same subnet on my phone.
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### Author:  [@smarthomesven](https://community.homey.app/u/smarthomesven)
#### Post date: [March 5, 2026, 6:15pm UTC](https://community.homey.app/t/homey-bridge-can-not-connect-to-homey/152092/8 "2026-03-05T18:15:19Z")
In that case, you should contact Athom:
> **[Support | Homey](https://homey.app/en-us/support/)**
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### Author:  [@Tycho80](https://community.homey.app/u/Tycho80)
#### Post date: [March 5, 2026, 6:33pm UTC](https://community.homey.app/t/homey-bridge-can-not-connect-to-homey/152092/9 "2026-03-05T18:33:07Z")
Have a ticket, answer in 3-4 work days. Hoped I hade done something wrong. š¬
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### Author:  [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)
#### Post date: [March 5, 2026, 8:52pm UTC](https://community.homey.app/t/homey-bridge-can-not-connect-to-homey/152092/10 "2026-03-05T20:52:05Z")
Are you sure the bridge can connect to internet?
> [@Tycho80](#):
>
> Have premium services using the homey app.
I donāt quite understand this line;
Homey Pro hasnāt got any (premium) services, thatās Homey Cloud only.
> [@Tycho80](#):
>
> When trying to connect the bridge is swirling a blue light.
This should be normal:
[https://support.homey.app/hc/en-us/articles/4405896417426-Understanding-the-LED-Ring-of-Homey-Bridge](https://support.homey.app/hc/en-us/articles/4405896417426-Understanding-the-LED-Ring-of-Homey-Bridge)
.
Perhaps you added the bridge to a Homey Cloud instance by mistake?
(because of mentioning āpremium servicesā).
.
> [@Tycho80](#):
>
> changing position close to the homey pro
The position is not relevant, it only needs to be in range of a real 2.4GHz wifi SSID (no wifi5 or wifi6).
.
> [@Tycho80](#):
>
> Fault during check of status.
I havenāt seen this specific error yet.
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### Author:  [@Tycho80](https://community.homey.app/u/Tycho80)
#### Post date: [March 5, 2026, 9:52pm UTC](https://community.homey.app/t/homey-bridge-can-not-connect-to-homey/152092/11 "2026-03-05T21:52:23Z")
I know I was a bit sloppy on naming homey cloud premium services. But anyway:
Got an idea from your message and remembered the choice of homey cloud. Changed from homey pro to homey cloud.
Then I could add the homey bridge to the cloud. But that meens they are totaly separated.
But then I think I can narrow the problem to the access between the homey pro and the homey bridge. The cause should be the settings on my wifi/network or hardware fault.
