# Homey Bridge - All zigbee/aqara is down **URL:** \ **Category:** Questions & Help\ **Tags:** homey-bridge\ **Created:** [May 20, 2022, 1:49pm UTC](https://community.homey.app/t/homey-bridge-all-zigbee-aqara-is-down/63855 "2022-05-20T13:49:03Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Fredrik\_Tornell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fredrik_tornell/32/48574_2.png) [@Fredrik\_Tornell](https://community.homey.app/u/Fredrik_Tornell)\ **Post date:** [May 20, 2022, 1:49pm UTC](https://community.homey.app/t/homey-bridge-all-zigbee-aqara-is-down/63855/1 "2022-05-20T13:49:03Z")
Hi huys, have been running Homey Bridge for 1 week now and its been working great until today. All my 12 zigbee (aqara devices) and my Sonos devices (wifi) went offline this morning. Philips hue lamps, shelly and z-wave devices are still working as they should. Im not running the Aqara hub - devices are connected directly to the homey bridge. Have powered off the Homey bridge, unplugged some of the zigbee and Sonos units but still the same issue after 6-7 hours. Is this normal due to the beta status? since its only zigbee and wifi (sonos) im not sure what to do next. Please advice! Cheers! ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [May 20, 2022, 2:19pm UTC](https://community.homey.app/t/homey-bridge-all-zigbee-aqara-is-down/63855/2 "2022-05-20T14:19:22Z")
> [@Fredrik\_Tornell](#): > > since its only zigbee im not sure what to do next. Sonos isn’t Zigbee but cloud-based (not handled by Homey Bridge at all), so these are probably two different events. Perhaps the Zigbee status page can provide more info: [https://tools.developer.homey.app/tools/zigbee](https://tools.developer.homey.app/tools/zigbee) ---
**Author:** ![Fredrik\_Tornell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fredrik_tornell/32/48574_2.png) [@Fredrik\_Tornell](https://community.homey.app/u/Fredrik_Tornell)\ **Post date:** [May 20, 2022, 4:44pm UTC](https://community.homey.app/t/homey-bridge-all-zigbee-aqara-is-down/63855/3 "2022-05-20T16:44:41Z")
Yes, correct, missleading text. its my zigbee AND my sonos (wifi) units. Thanks for the link, haven’t seen that before. really useful information. This is what I came across… not sure what to do…reset network will probably remove all devices right? ![zigbee](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/d/ddac21fa8a37d5831e373aab30a4ae2e591ab1c4.png) ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [May 20, 2022, 6:08pm UTC](https://community.homey.app/t/homey-bridge-all-zigbee-aqara-is-down/63855/4 "2022-05-20T18:08:38Z")
Yes, a Zigbee reset will require adding the devices again. However, it looks like at least the plugs are okay, their state is shown as “online”. They don’t work either? ---
**Author:** ![Fredrik\_Tornell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fredrik_tornell/32/48574_2.png) [@Fredrik\_Tornell](https://community.homey.app/u/Fredrik_Tornell)\ **Post date:** [May 20, 2022, 7:07pm UTC](https://community.homey.app/t/homey-bridge-all-zigbee-aqara-is-down/63855/5 "2022-05-20T19:07:44Z")
No they did not work either. However they all started to work automatically like 10 minutes ago…been down almost 10 hours… I did not do anything last couple of hours…wierd… ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [May 20, 2022, 8:25pm UTC](https://community.homey.app/t/homey-bridge-all-zigbee-aqara-is-down/63855/6 "2022-05-20T20:25:29Z")
Are you aware of the fact wifi can interfere with zigbee? Maybe that’s a cause. When you set the 2.4GHz wifi radio to a fixed channel before you perform a zigbee reset, Homey will select a zigbee channel with low interference ![Screenshot_20210413-165254_Chrome~02](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/4/94697e27fd1beef9fc231a851972d3fd1080f445.jpeg) > **[ZigBee and Wi-Fi Coexistence](https://support.metageek.com/hc/en-us/articles/203845040-ZigBee-and-WiFi-Coexistence)** > > ZigBee and Wi-Fi channels both exist in the 2.4 GHz band, existing in the exact same frequency space. When deploying both Wi-Fi and ZigBee in the same environments, careful planning must be perform... [http://wifimetrix.com/channels-1-6-11-only](http://wifimetrix.com/channels-1-6-11-only)