# Homey - boot loop?

**URL:** <https://community.homey.app/t/homey-boot-loop/48800>\
**Category:** Questions & Help\
**Created:** [June 25, 2021, 9:59pm UTC](https://community.homey.app/t/homey-boot-loop/48800 "2021-06-25T21:59:43Z")\
**Posts on this page:** 1\
**Showing post:** 16

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [January 10, 2022, 6:16pm UTC](https://community.homey.app/t/homey-boot-loop/48800/16 "2022-01-10T18:16:40Z")

</div>

> [@Problems connecting your new Homey Pro to your WiFi? Try this!](https://community.homey.app/t/topic/10161/1):
>
> Make sure your WiFi is using the 2.4 GHz network. Make sure your WiFi uses the b / g standard, only n or ac does not work. Turn off your Homey. Restart your Router and any Access Points that distribute IP addresses. Start your Homey again. If the above do not work, turn off 5 GHz WiFi and support for n and ac in your Router / Access Point during Homey installation. Ensure that your SSID (the name of your WiFi) does not use characters other than numbers and letters - do not us…

---

_[View the full topic](https://community.homey.app/t/homey-boot-loop/48800)._