# Homey App 3.10 instability

**URL:** <https://community.homey.app/t/homey-app-3-10-instability/20866>\
**Category:** Questions & Help\
**Tags:** app, z-wave, official\
**Created:** [November 17, 2019, 12:36pm UTC](https://community.homey.app/t/homey-app-3-10-instability/20866 "2019-11-17T12:36:34Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![willumpie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willumpie/32/1115_2.png) [@willumpie](https://community.homey.app/u/willumpie)\
**Post date:** [November 17, 2019, 12:36pm UTC](https://community.homey.app/t/homey-app-3-10-instability/20866/1 "2019-11-17T12:36:35Z")

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Hi all,

I’m experiencing app instability On iOS 13  
when the app (3.1.0.429) lost focus it does not work any more, a force close is required to get it to work again

- network request fail
- settings can’t be accesed
- failure to add zwave node
- failure to load overview  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/5/35cf1de5e6fd467d4beeb0f719617e9155c26bb3.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/3/2315eee811415031c3ad68b2a7ec532c8c04494e.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/d/bde4f04d76837d19b6d7157198a971218b23915e.png)

I tried both the beta and stable branches

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**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\
**Post date:** [November 17, 2019, 1:02pm UTC](https://community.homey.app/t/homey-app-3-10-instability/20866/2 "2019-11-17T13:02:34Z")

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You better make a report to Athom Support directly. They are not reading this so it will be unnoticed and unrecorded.

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**Author:** ![willumpie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willumpie/32/1115_2.png) [@willumpie](https://community.homey.app/u/willumpie)\
**Post date:** [November 17, 2019, 2:06pm UTC](https://community.homey.app/t/homey-app-3-10-instability/20866/3 "2019-11-17T14:06:44Z")

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I did make a report from the beta app a few days ago

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [November 17, 2019, 2:09pm UTC](https://community.homey.app/t/homey-app-3-10-instability/20866/4 "2019-11-17T14:09:16Z")

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But this is most likely an IOS bug and will be solved in IOS 13.3.  
It is duscussed [here](https://www.iphoned.nl/nieuws/ios-13-achtergrond-apps-afsluiten/) (Dutch link)

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [November 17, 2019, 2:19pm UTC](https://community.homey.app/t/homey-app-3-10-instability/20866/5 "2019-11-17T14:19:30Z")

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I’m using iOS 13.2.2 on iPhone XS Max and Homey App Version 3.1.0.429 and I have no problems.

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [November 17, 2019, 2:21pm UTC](https://community.homey.app/t/homey-app-3-10-instability/20866/6 "2019-11-17T14:21:54Z")

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Yeah, according some English sites it should have been fixed in 13.2.2 already. Here also no problems with the same specs as you.

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**Author:** ![willumpie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willumpie/32/1115_2.png) [@willumpie](https://community.homey.app/u/willumpie)\
**Post date:** [November 17, 2019, 2:55pm UTC](https://community.homey.app/t/homey-app-3-10-instability/20866/7 "2019-11-17T14:55:31Z")

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Doe anyone have some suggestions? I’ll try to remove the app and reinstall it

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**Author:** ![wesley\_w](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wesley_w/32/10127_2.png) [@wesley\_w](https://community.homey.app/u/wesley_w)\
**Post date:** [November 17, 2019, 4:43pm UTC](https://community.homey.app/t/homey-app-3-10-instability/20866/9 "2019-11-17T16:43:48Z")

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I see the same behavior. For me the high system load is causing these instabilities. Check your average system load trough INSIGHTS and see if you have peaks higher then 1 (100%) . When the system is in sush a peak performance you will see this behavior.

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**Author:** ![willumpie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willumpie/32/1115_2.png) [@willumpie](https://community.homey.app/u/willumpie)\
**Post date:** [November 18, 2019, 7:18am UTC](https://community.homey.app/t/homey-app-3-10-instability/20866/10 "2019-11-18T07:18:07Z")

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The reinstall of the app did it for me, seems okay now, I still don’t understand what van cause this, wouldn’t an app be able to detect failures in data consistency
