# Homey 5.0 allready 4 times "zigbee' hersteld

**URL:** <https://community.homey.app/t/homey-5-0-allready-4-times-zigbee-hersteld/43884>\
**Category:** Questions & Help\
**Tags:** zigbee\
**Created:** [March 1, 2021, 10:35pm UTC](https://community.homey.app/t/homey-5-0-allready-4-times-zigbee-hersteld/43884 "2021-03-01T22:35:04Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [March 2, 2021, 6:28am UTC](https://community.homey.app/t/homey-5-0-allready-4-times-zigbee-hersteld/43884/2 "2021-03-02T06:28:27Z")

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1. Take Homey off power completely for about 15 minutes, and try again.
2. If that doesn’t fix the problem, try another power supply (especially if you’re still using the original power supply that came with Homey)
3. If that doesn’t fix the problem, try a full reinstall (as outlined [here](https://community.homey.app/t/zigbee-issue-5-0-0-rc47/38556/6) in steps 1-5)
4. If that doesn’t fix the problem, try a full Zigbee reset (step 6 on the page mentioned in step 3).
5. If that doesn’t fix the problem, you may need to send Homey back to Athom. At least you should contact them about your issue ([support@athom.com](mailto:support@athom.com))

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