# Homey 3.0.0 upgrade. Homey not responding any more

**URL:** <https://community.homey.app/t/homey-3-0-0-upgrade-homey-not-responding-any-more/19915>\
**Category:** Questions & Help\
**Created:** [October 29, 2019, 7:45pm UTC](https://community.homey.app/t/homey-3-0-0-upgrade-homey-not-responding-any-more/19915 "2019-10-29T19:45:49Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![viking\_hts](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/viking_hts/32/9100_2.png) [@viking\_hts](https://community.homey.app/u/viking_hts)\
**Post date:** [October 29, 2019, 7:45pm UTC](https://community.homey.app/t/homey-3-0-0-upgrade-homey-not-responding-any-more/19915/1 "2019-10-29T19:45:49Z")

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I started the upgrade of homey to 3.0.0 . But after one hour it is stil not responding…  
Any suggestions?

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**Author:** ![Erik\_M\_Madsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/erik_m_madsen/32/18191_2.png) [@Erik\_M\_Madsen](https://community.homey.app/u/Erik_M_Madsen)\
**Post date:** [October 29, 2019, 7:51pm UTC](https://community.homey.app/t/homey-3-0-0-upgrade-homey-not-responding-any-more/19915/2 "2019-10-29T19:51:05Z")

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Try a PTP

Look here howto

> [@\[HowTo\] PtP on Homey Pro](https://community.homey.app/t/ptp-howto/17304/3):
>
> It’s not cache that’s being cleared when you wait longer, it’s hardware elements that get a proper (electrical) reset when you physically remove the power supply connector from Homey.

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**Author:** ![viking\_hts](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/viking_hts/32/9100_2.png) [@viking\_hts](https://community.homey.app/u/viking_hts)\
**Post date:** [October 29, 2019, 7:56pm UTC](https://community.homey.app/t/homey-3-0-0-upgrade-homey-not-responding-any-more/19915/3 "2019-10-29T19:56:46Z")

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Did that now homey is responding again. And 3.0.0 is the software version it seams but i dont see any of the new features?

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**Author:** ![viking\_hts](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/viking_hts/32/9100_2.png) [@viking\_hts](https://community.homey.app/u/viking_hts)\
**Post date:** [October 29, 2019, 8:01pm UTC](https://community.homey.app/t/homey-3-0-0-upgrade-homey-not-responding-any-more/19915/4 "2019-10-29T20:01:51Z")

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Restart the app and this was fixed to!

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [October 29, 2019, 8:04pm UTC](https://community.homey.app/t/homey-3-0-0-upgrade-homey-not-responding-any-more/19915/5 "2019-10-29T20:04:24Z")

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Closed on October 29, 2019, 8:04pm UTC