# Homey 2023 / 2026 unstability **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro, crash, restart\ **Created:** [January 26, 2026, 3:50pm UTC](https://community.homey.app/t/homey-2023-2026-unstability/150096 "2026-01-26T15:50:08Z")\ **Posts on this page:** 18\ **Page:** 3
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [February 4, 2026, 9:36pm UTC](https://community.homey.app/t/homey-2023-2026-unstability/150096/41 "2026-02-04T21:36:38Z")
> [@Sharkys](#): > > But that was not the case of @Jonathan_Draper , right That is correct. As far as I understand, he migrated [from a stock HP23 to a (different) modded HP23](https://community.homey.app/t/zigbee-issue-with-homey-pro-2026-migrated-from-homey-pro-early-2023-using-usb-restore/147238/5). So to a Homey with a physically different Zigbee chip. That contributed to the issue he and several other users (including myself) faced and which is the focus of the other topic. ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [February 4, 2026, 9:42pm UTC](https://community.homey.app/t/homey-2023-2026-unstability/150096/42 "2026-02-04T21:42:54Z")
> [@Sharkys](#): > > check if you don’t have Wi-Fi interference, eg. could be neighbors could be your neighbors etc This is actually an interesting point. @Jonathan_Draper: could it be that one of your (close) neighbors made changes in their WiFi network (e.g. changed internet provider and got a new WiFi router with unfavorable settings for your Zigbee network)? ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [February 5, 2026, 5:44am UTC](https://community.homey.app/t/homey-2023-2026-unstability/150096/43 "2026-02-05T05:44:46Z")
> [@SunBeech](#): > > As far as I understand, he migrated [from a stock HP23 to a (different) modded HP23](https://community.homey.app/t/zigbee-issue-with-homey-pro-2026-migrated-from-homey-pro-early-2023-using-usb-restore/147238/5) I understand it that he has modded it himself 🙂 …so no Zigbee chip change, only CM4 swap. Which reminds me potential soldering issue as well, which could be contributing factor. Yet, no Athom support naturally on something we mod yourself [quote=“Jonathan\_Draper, post:5, topic:147238”] I have recently modded a Homey Pro 2023 [/quote] ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [February 5, 2026, 6:54am UTC](https://community.homey.app/t/homey-2023-2026-unstability/150096/44 "2026-02-05T06:54:34Z")
> [@Sharkys](#): > > so no Zigbee chip change, only CM4 swap. Actually the chip changed 😀; - He has 2 Homey’s. Both are 2023 versions. The second one is the modded version. - He made a backup from the first (unmoddrd) Homey and restored in on his second (modded) Homey. - Although the models are the same, and use the same model of Zigbee chip, they are two physically different devices. Each Zigbee chip has its own hardware/IEEE address and its own Zigbee routing table. Both items are not part of the backup and restore (for reasons mentioned in the other topic), which causes difficulties for the new Homey to restore the Zigbee network. The larger the Zigbee network, the more likely Homey fails to rebuild the network. At least that was the info provided by Athom. - If you are restoring a backup to the same device on which you made that backup then the above does not apply. As there is no change in Zigbee chip and the IEEE address remains the same. ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [February 5, 2026, 7:10am UTC](https://community.homey.app/t/homey-2023-2026-unstability/150096/45 "2026-02-05T07:10:50Z")
Naturally, if he moved between two separate Homey”s, it’s obvious that the chip is different, however I haven’t noticed this in the message - glad you did. Still, refer to my findings on the instabilities vs Zigbee issues - from my perspective, two different things, if you saw there was even move between two HP, then Zigbee issues are most probably related to the Zigbee restore and not instabilities issues, which is this thread primary about. ---
**Author:** ![Jonathan\_Draper](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonathan_draper/32/33978_2.png) [@Jonathan\_Draper](https://community.homey.app/u/Jonathan_Draper)\ **Post date:** [February 5, 2026, 8:13am UTC](https://community.homey.app/t/homey-2023-2026-unstability/150096/46 "2026-02-05T08:13:43Z")
Overnight I had some inspiration and unplugged an in home device I got for my smart meter a week or so ago. That seems to have been the cause of this round of Zigbee issues, so I think unrelated to the backup issue and unrelated to the random reboots issue. The search for anything correlated with the random reboots continues. Sorry to have polluted your thread @Sharkys . If I find anything else I think might be related, I’ve learned my lesson and won’t post it here. ---
**Author:** ![Jonathan\_Draper](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonathan_draper/32/33978_2.png) [@Jonathan\_Draper](https://community.homey.app/u/Jonathan_Draper)\ **Post date:** [February 5, 2026, 11:08am UTC](https://community.homey.app/t/homey-2023-2026-unstability/150096/47 "2026-02-05T11:08:20Z")
BTW @Sharkys you asked about undervoltage stats. Indeed it’s exactly the same and after the unexpected reboots, the rebootReason shows as “unexpected”. (Currently mine shows as ‘reboot’ because the most recent time I rebooted was actually me rebooting it. When I’ve checked it after the unexpected reboots, it does indeed show “unexpected” here.) ![Screenshot 2026-02-05 at 11.06.04](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/c/3cd50592ad0461a46cb63b325879c5e3748d0a68.png) ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [February 5, 2026, 11:27am UTC](https://community.homey.app/t/homey-2023-2026-unstability/150096/48 "2026-02-05T11:27:29Z")
Which confirms yours unexpected reboots might be the one I have… I just don’t get, wjy there is just few of us ☹ ---
**Author:** ![Latin105fm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/latin105fm/32/12583_2.png) [@Latin105fm](https://community.homey.app/u/Latin105fm)\ **Post date:** [February 5, 2026, 12:19pm UTC](https://community.homey.app/t/homey-2023-2026-unstability/150096/49 "2026-02-05T12:19:30Z")
Hi. I bought a 2023HP, which worked fine. 2 weeks later the 2026HP came out. When I refunded the2023HP I just used that power cable with the 2026 model. They are exactly the same power cable right? Because I am having multiple issues, like everyone else. Thanks ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [February 5, 2026, 12:28pm UTC](https://community.homey.app/t/homey-2023-2026-unstability/150096/50 "2026-02-05T12:28:41Z")
I think the cable is the same, but the power brick/adapter is different for sure: > [@Homey Pro 2026](https://community.homey.app/t/homey-pro-2026/146696/57): > > I noticed something: My one and and half year old Homey Pro 2023 came with the revised 5.2V / 2.1A adapter (with Homey logo, model HY0028). The Homey Pro 2026 I received recently came with a 5V / 3A adapter (without Homey logo, model HY0045). The printed quick start guide indicates that Homey needs 5V/3A (compared to 2A for the Homey Pro 2023). So it seems that the power requirements changed. Is the additional 0.2V not needed anymore for the Homey Pro 2026 to operate properly? Especially wh… ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [February 6, 2026, 5:55pm UTC](https://community.homey.app/t/homey-2023-2026-unstability/150096/51 "2026-02-06T17:55:03Z")
Fingers crossed… > **[Homey Pro and Homey Pro mini Changelog | Homey](https://homey.app/en-us/wiki/homey-pro-firmware-changelog/)** **Fixed an issue that could cause Homey to crash when interacting with Insights.** ---
**Author:** ![Jonathan\_Draper](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonathan_draper/32/33978_2.png) [@Jonathan\_Draper](https://community.homey.app/u/Jonathan_Draper)\ **Post date:** [February 6, 2026, 6:54pm UTC](https://community.homey.app/t/homey-2023-2026-unstability/150096/52 "2026-02-06T18:54:16Z")
Oh the irony if the thing that’s been causing me to stare constantly at my system insights these past few weeks is crashes caused by insights ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [February 6, 2026, 7:07pm UTC](https://community.homey.app/t/homey-2023-2026-unstability/150096/53 "2026-02-06T19:07:22Z")
Yeah, tell me something about that 🤣 Yet, it must be still tested….in my case I would need 2-3 more days of uptime to confirm ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [February 10, 2026, 6:16am UTC](https://community.homey.app/t/homey-2023-2026-unstability/150096/54 "2026-02-10T06:16:34Z")
So I would say, it’s fixed since I had the highest uptime this year, until I manually rebooted as part of regular reboots. ---
**Author:** ![Jonathan\_Draper](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonathan_draper/32/33978_2.png) [@Jonathan\_Draper](https://community.homey.app/u/Jonathan_Draper)\ **Post date:** [February 10, 2026, 10:24am UTC](https://community.homey.app/t/homey-2023-2026-unstability/150096/55 "2026-02-10T10:24:56Z")
Yes I am also hopeful. I’ve not had a random reboot since moving to 12.12 beta yet (fingers crossed). I’m deliberately leaving it without planned reboot to see how long it goes. I did have a hiccup when the update step failed the first time and I was glad I’d taken a full system backup first. But in the end a reboot was enough to fix it and second attempt worked. Might have just been random. Never happened to me before though. ---
**Author:** ![Tommy\_Netland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tommy_netland/32/123230_2.png) [@Tommy\_Netland](https://community.homey.app/u/Tommy_Netland)\ **Post date:** [March 8, 2026, 9:09am UTC](https://community.homey.app/t/homey-2023-2026-unstability/150096/56 "2026-03-08T09:09:57Z")
I had a Homey Bridge for 3 months before I bought a Homey Pro 2026 before the weekend, it has now crashed 4 times since I bought it, I also have the Ethernet adapter and am unsure if this could have anything to do with the instabilities, I haven’t set up any devices yet on the Homey Pro. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [March 8, 2026, 11:22am UTC](https://community.homey.app/t/homey-2023-2026-unstability/150096/57 "2026-03-08T11:22:02Z")
It’s best to first factory reset the new Pro ---
**Author:** ![Jonathan\_Draper](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonathan_draper/32/33978_2.png) [@Jonathan\_Draper](https://community.homey.app/u/Jonathan_Draper)\ **Post date:** [March 9, 2026, 3:57pm UTC](https://community.homey.app/t/homey-2023-2026-unstability/150096/58 "2026-03-09T15:57:23Z")
If your Homey Pro is on at least 12.12 then I suspect what you’re seeing is a separate issue since I’ve still not had a single random reboot since upgrading to 12.12 beta a month ago and they were pretty frequent before that, so that does seem to have fixed this particular issue. [Previous page](https://community.homey.app/t/homey-2023-2026-unstability/150096.md?page=2)