# Homey 2019 flashed in all colours first - now only green and blue

**URL:** <https://community.homey.app/t/homey-2019-flashed-in-all-colours-first-now-only-green-and-blue/138489>\
**Category:** Questions & Help\
**Created:** [June 20, 2025, 9:03pm UTC](https://community.homey.app/t/homey-2019-flashed-in-all-colours-first-now-only-green-and-blue/138489 "2025-06-20T21:03:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Doesnt-matter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doesnt-matter/32/123863_2.png) [@Doesnt-matter](https://community.homey.app/u/Doesnt-matter)\
**Post date:** [June 20, 2025, 9:03pm UTC](https://community.homey.app/t/homey-2019-flashed-in-all-colours-first-now-only-green-and-blue/138489/1 "2025-06-20T21:03:07Z")

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Purchased a used Homey Pro 2019.

When first connected to power, it displayed seemingly all colours.

Now blue and green at the same time.

Is not found by my smartphone and cannot be reset.

Any advice?

Thank you.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [June 22, 2025, 1:11am UTC](https://community.homey.app/t/homey-2019-flashed-in-all-colours-first-now-only-green-and-blue/138489/2 "2025-06-22T01:11:00Z")

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I’d start with a factory reset;  
From the knowledge base:  
[https://support.homey.app/hc/en-us/articles/360024602314-Resetting-Homey-Pro-2016-2019-to-factory-defaults](https://support.homey.app/hc/en-us/articles/360024602314-Resetting-Homey-Pro-2016-2019-to-factory-defaults)