# Home Wizard connection lost with software update

**URL:** <https://community.homey.app/t/home-wizard-connection-lost-with-software-update/81300>\
**Category:** Questions & Help\
**Created:** [May 29, 2023, 7:43am UTC](https://community.homey.app/t/home-wizard-connection-lost-with-software-update/81300 "2023-05-29T07:43:28Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [May 29, 2023, 9:10am UTC](https://community.homey.app/t/home-wizard-connection-lost-with-software-update/81300/2 "2023-05-29T09:10:48Z")

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First of all I recommend turning off **ALL** automatic updates, for Homey and for all apps. In my opinion, updates should only be done if you are able to react in case of problems.

I don’t have any Homewizard devices in use, so can’t give you an answer in this regard, but have you already searched the forum or looked in the relevant app thread? The link to the thread to the relevant apps can usually be found at the bottom in the App Store. There is also usually a link there if you want to report a bug:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/1/315296c8424fe5cba7cca08c8a14a1353ec26762.jpeg)

If someone writes a post in the relevant app thread, the app developer is usually also informed (if configured accordingly). So it’s better to ask app relevant questions in the relevant app thread:

> [@\[APP\]\[Pro\] Homewizard man\_mage](https://community.homey.app/t/app-pro-homewizard/19267):
>
> Control your HomeWizard products (not the Link or Smart Switch.) Stable: v3.2.22 Test/beta: v3.2.22 Nederlands forum topic hier, maar meeste info zal in dit engelse gedeelte te vinden zijn omdat dit al langer loopt. → [[APP][Pro][NL] Homewizard man_mage](https://community.homey.app/t/app-pro-nl-homewizard/71211) HOMEWIZARD ENERGY PRODUCTS NOTES Wifi P1 dongle support is only working when dongle has firmware 2.09! Please check firmware before you try to add it. This firmware support mdns (auto discovery) hence easier to add. Wait for the dongle to get…

Just my 2 cents…

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