# Home Wizard connection lost with software update **URL:** \ **Category:** Questions & Help\ **Created:** [May 29, 2023, 7:43am UTC](https://community.homey.app/t/home-wizard-connection-lost-with-software-update/81300 "2023-05-29T07:43:28Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Jaap\_Dekker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jaap_dekker/32/33978_2.png) [@Jaap\_Dekker](https://community.homey.app/u/Jaap_Dekker)\ **Post date:** [May 29, 2023, 7:43am UTC](https://community.homey.app/t/home-wizard-connection-lost-with-software-update/81300/1 "2023-05-29T07:43:28Z")
4 days ago Homey software updated to 8.1.4 and Home Wizard 3.2.0. This has been done automatically. Ever since no connection any more with mij Home Wizard p1-dongle. I have removed the Home Wizard in Homey and tried to make a new connection. However Homey does not detect the Home Wizard p1 dongle any more. Am I the only one with this problem? Any suggestions to repair? ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [May 29, 2023, 9:10am UTC](https://community.homey.app/t/home-wizard-connection-lost-with-software-update/81300/2 "2023-05-29T09:10:48Z")
First of all I recommend turning off **ALL** automatic updates, for Homey and for all apps. In my opinion, updates should only be done if you are able to react in case of problems. I don’t have any Homewizard devices in use, so can’t give you an answer in this regard, but have you already searched the forum or looked in the relevant app thread? The link to the thread to the relevant apps can usually be found at the bottom in the App Store. There is also usually a link there if you want to report a bug: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/1/315296c8424fe5cba7cca08c8a14a1353ec26762.jpeg) If someone writes a post in the relevant app thread, the app developer is usually also informed (if configured accordingly). So it’s better to ask app relevant questions in the relevant app thread: > [@\[APP\]\[Pro\] Homewizard man\_mage](https://community.homey.app/t/app-pro-homewizard/19267): > > Control your HomeWizard products (not the Link or Smart Switch.) Stable: v3.2.22 Test/beta: v3.2.22 Nederlands forum topic hier, maar meeste info zal in dit engelse gedeelte te vinden zijn omdat dit al langer loopt. → [[APP][Pro][NL] Homewizard man_mage](https://community.homey.app/t/app-pro-nl-homewizard/71211) HOMEWIZARD ENERGY PRODUCTS NOTES Wifi P1 dongle support is only working when dongle has firmware 2.09! Please check firmware before you try to add it. This firmware support mdns (auto discovery) hence easier to add. Wait for the dongle to get… Just my 2 cents… ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [May 29, 2023, 6:47pm UTC](https://community.homey.app/t/home-wizard-connection-lost-with-software-update/81300/3 "2023-05-29T18:47:40Z")
Additional, in other similar issues, almost always the “local API” got disabled somehow, even when one did not disable it… It just can’t connect when it’s disabled. ![Screenshot_20230529-204552_Samsung capture](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/e/9e948818de9ef18213b285c52335669240c75218.jpeg) ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [July 4, 2023, 1:08pm UTC](https://community.homey.app/t/home-wizard-connection-lost-with-software-update/81300/5 "2023-07-04T13:08:59Z")
> [@\[Tip\] Problems with Homey?](https://community.homey.app/t/problems-with-homey/35744): > > When u have problems with Homey and you are reaching out to the community members here on the forums it’s important to give as much info as u can. First of All: New Homey Family members 09-2021 and 01-2023 Since September 2021 there are new Family members: Homey (Service / Premium), and the first “old” Homey is rebranded as Homey Pro (early 201x) Since Januari 2023: Homey Pro Early 2023 is getting delivered to the early adopters. And while using Homey with or without a Homey Bridge on m… ---
**Author:** ![Emiel\_Truijen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/emiel_truijen/32/79548_2.png) [@Emiel\_Truijen](https://community.homey.app/u/Emiel_Truijen)\ **Post date:** [July 4, 2023, 1:42pm UTC](https://community.homey.app/t/home-wizard-connection-lost-with-software-update/81300/6 "2023-07-04T13:42:34Z")
I have the same issue. I have a Homey Pro 2023 (app version 7.0.3.1209) and also Homewizard P1 Meter (software 4.14) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [July 4, 2023, 2:11pm UTC](https://community.homey.app/t/home-wizard-connection-lost-with-software-update/81300/7 "2023-07-04T14:11:11Z")
Hi Emiel, There is some kind of system here 😊 What several posts above yours try to point out: Go to the dedicated app topic and follow the faq and stuff in the starting post please; How to find it: > [@DirkG](#): > > The link to the thread to the relevant apps can usually be found at the bottom in the App Store. There is also usually a link there if you want to report a bug: > > ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/1/315296c8424fe5cba7cca08c8a14a1353ec26762.jpeg) ---
**Author:** ![Jaap\_Dekker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jaap_dekker/32/33978_2.png) [@Jaap\_Dekker](https://community.homey.app/u/Jaap_Dekker)\ **Post date:** [August 10, 2023, 6:32pm UTC](https://community.homey.app/t/home-wizard-connection-lost-with-software-update/81300/9 "2023-08-10T18:32:42Z")
Problem has been solved by Homey after software updates already some time ago. Still great fan of Homey and thanks everybody for responses. My advice: keep automatic updates on, because most problems will be solved after some time by the great team of Homey. best regards, Jaap ---
**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\ **Post date:** [December 16, 2024, 5:17pm UTC](https://community.homey.app/t/home-wizard-connection-lost-with-software-update/81300/10 "2024-12-16T17:17:37Z")