# Home / away 2nd iPhone **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro, homey-pro-2023\ **Created:** [April 5, 2024, 7:48am UTC](https://community.homey.app/t/home-away-2nd-iphone/107689 "2024-04-05T07:48:08Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Rob\_Groot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_groot/32/79108_2.png) [@Rob\_Groot](https://community.homey.app/u/Rob_Groot)\ **Post date:** [April 5, 2024, 7:48am UTC](https://community.homey.app/t/home-away-2nd-iphone/107689/1 "2024-04-05T07:48:08Z")
Goodmorning, I have got the Homey Pro early 2023 for a year now. I don’t succeed to let the presence/away function well: My iPhone is recognized and states away or home but the Phone of my wife not. Therefor I can’t usemany flows…. I read the Forum for hours and hours but can’t find a solution. Would you be able to help me? Here are my specs: * * * Homey Pro van Rob - Homey v10.3.3 - MacBook Pro macOS Sonoma 14.4.1 Rob Groot, eigenaar - iPhone 14 Pro iOS 17.4.1 - Energie max - Locaties altijd aan - Homey locaties altijd aan - Locatie in Homey correct - SmartPresence (v0.8.8) ip adres ingevoerd Beatrice Albrecht, bewoner - iPhone 7: iOS 15.8.2 - Energie max - Energie max - Locaties altijd aan - Homey locaties altijd aan - Locatie in Homey correct - SmartPresence (v0.8.8) ip adres ingevoerd * * * Kind regards. Rob Groot ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [April 5, 2024, 10:07am UTC](https://community.homey.app/t/home-away-2nd-iphone/107689/2 "2024-04-05T10:07:32Z")
Do you use the build-in home/away detection, or the SmartPresence App for this? And which Homey App version are you using? ---
**Author:** ![Rob\_Groot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_groot/32/79108_2.png) [@Rob\_Groot](https://community.homey.app/u/Rob_Groot)\ **Post date:** [April 5, 2024, 10:48am UTC](https://community.homey.app/t/home-away-2nd-iphone/107689/3 "2024-04-05T10:48:40Z")
Hi Dirk, I use Homey v10.3.3 and tried built-in and SmartPresence button neither cases the iPhone 7 is changed in home or away… ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [April 5, 2024, 11:25am UTC](https://community.homey.app/t/home-away-2nd-iphone/107689/4 "2024-04-05T11:25:53Z")
I meant the Homey Smartphone App version, e.g. v8.0.2. Sometimes there are reports that the build-in Home/Away function doesn’t work reliably on both iOS and Android smartphones, but I had never problems with different iPhones. With one exception as Apple released a new iOS version, but I can’t remember which version it was. But I wonder why the SmartPresence App doesn’t work either. The SmartPresence App doesn’t have anything to do with Homeys build-in Home/Away function and nothing with the Homey Smartphone app. It works via the WLAN connection with the iPhone. If the iPhone connects to your home WLAN, a flow is executed to set Beatrice “Home”. If the iPhone is disconnected from the home WLAN, another flow is executed to set Beatrice “Away”. Are you sure that the SmartPresence App is correctly configured and you build the flows for Home/Away detection? ---
**Author:** ![Rob\_Groot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_groot/32/79108_2.png) [@Rob\_Groot](https://community.homey.app/u/Rob_Groot)\ **Post date:** [April 5, 2024, 12:55pm UTC](https://community.homey.app/t/home-away-2nd-iphone/107689/6 "2024-04-05T12:55:54Z")
As a newbie I don’t know how the settings of SmartPresence have to be… I want to make a flow that sets some lights on when both of us are away. I send you 3 screenshots Kind regards, Rob ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [April 5, 2024, 2:27pm UTC](https://community.homey.app/t/home-away-2nd-iphone/107689/7 "2024-04-05T14:27:45Z")
Don’t use SmartPresence myself so I can’t say anything about the settings. But as I mentioned already, you have to create flows to get it work. Something like that: _ **When…** _ – Beatrice arrived (which means, iPhone connected to WLAN) _ **Then…** _ – Mark Beatrice as at home And the other way around if she leaves. For more and detailed information, please visit the Smart Presence topic: > [@\[APP\]\[PRO\] Smart Presence](https://community.homey.app/t/app-pro-smart-presence/33794): > > Smart Presence Device Tracking: The app tracks devices by their IP address. You would need to set a static IP address for each device you want to track. This is necessary because if the device’s IP address changes (which can happen with DHCP), the app won’t be able to track it properly. Port Scanning: The app checks whether the specified devices are reachable on the network by attempting to connect to a specified port. Closed ports are often used for this purpose. When a device is con… ---
**Author:** ![Hielke\_de\_Jong](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hielke_de_jong/32/79029_2.png) [@Hielke\_de\_Jong](https://community.homey.app/u/Hielke_de_Jong)\ **Post date:** [April 5, 2024, 2:38pm UTC](https://community.homey.app/t/home-away-2nd-iphone/107689/8 "2024-04-05T14:38:01Z")
Is the Homey app installed on both phones, neither phone or only on the phone from Rob? If only on ‘Rob’ then the presence is working because of the app. > **[Adding, managing & removing user accounts on Homey](https://support.homey.app/hc/en-us/articles/360012615814-Adding-managing-removing-user-accounts-on-Homey)** > > With Homey, you can create accounts for all your smart home's users. This is great because you don’t have to share your own account or password. It also allows you to manage and control who has acc... ---
**Author:** ![Rob\_Groot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_groot/32/79108_2.png) [@Rob\_Groot](https://community.homey.app/u/Rob_Groot)\ **Post date:** [April 5, 2024, 2:40pm UTC](https://community.homey.app/t/home-away-2nd-iphone/107689/9 "2024-04-05T14:40:06Z")
**Thank you for yourv reply but: I wqs at home and Beatrice was away with iPhone.** **Homey did not mark her as away….** **Rob** ---
**Author:** ![Koos\_Hendriks](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koos_hendriks/32/29781_2.png) [@Koos\_Hendriks](https://community.homey.app/u/Koos_Hendriks)\ **Post date:** [April 6, 2024, 9:34am UTC](https://community.homey.app/t/home-away-2nd-iphone/107689/10 "2024-04-06T09:34:23Z")
As far as I know there is a setting on an iPhone which hides the ip-address, that’s probably the reason why SmartPresence is not seeing your wines iPhone. So compare the netwerk settings on both iPhones. ---
**Author:** ![Hielke\_de\_Jong](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hielke_de_jong/32/79029_2.png) [@Hielke\_de\_Jong](https://community.homey.app/u/Hielke_de_Jong)\ **Post date:** [April 6, 2024, 9:56am UTC](https://community.homey.app/t/home-away-2nd-iphone/107689/11 "2024-04-06T09:56:53Z")
What info is given in this screen for the phone of Beatrice? Also in the screen when you choose the other option? ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/8/78b0d4e09d934bd93b5e061983e1b0f925b436cc.jpeg) ---
**Author:** ![Arnt\_Soloy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnt_soloy/32/58318_2.png) [@Arnt\_Soloy](https://community.homey.app/u/Arnt_Soloy)\ **Post date:** [April 6, 2024, 12:06pm UTC](https://community.homey.app/t/home-away-2nd-iphone/107689/12 "2024-04-06T12:06:45Z")
You should try use your iPhones own geolocation, and make a shortcut automation when you leave/arrive, and make it start a Homey flow, whitch then again sets your presence status. Not need for any smart presence app, just use the normal presence. Should work just fine on your own and your wife’s dated phone. ---
**Author:** ![Rob\_Groot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_groot/32/79108_2.png) [@Rob\_Groot](https://community.homey.app/u/Rob_Groot)\ **Post date:** [April 6, 2024, 12:16pm UTC](https://community.homey.app/t/home-away-2nd-iphone/107689/13 "2024-04-06T12:16:26Z")
![IMG_0460.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/a/5ac46a7fb5af80f3644c28ee24e21b0a1f79dcfd.jpeg) ![IMG_0461.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/f/7f92258fc4716b3f0083edaf913706a5667f9b7e.jpeg) ---
**Author:** ![Rob\_Groot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_groot/32/79108_2.png) [@Rob\_Groot](https://community.homey.app/u/Rob_Groot)\ **Post date:** [April 6, 2024, 12:20pm UTC](https://community.homey.app/t/home-away-2nd-iphone/107689/14 "2024-04-06T12:20:02Z")
And, as you can see: we left together but iPhone BIA is not in the presence/away list… ![IMG_0462](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/0/101bf06569c2a8e1492521145bcb365b5e717383.png) ---
**Author:** ![Hielke\_de\_Jong](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hielke_de_jong/32/79029_2.png) [@Hielke\_de\_Jong](https://community.homey.app/u/Hielke_de_Jong)\ **Post date:** [April 6, 2024, 12:20pm UTC](https://community.homey.app/t/home-away-2nd-iphone/107689/15 "2024-04-06T12:20:42Z")
I was also interested in the screens under option 0 ---- only from Beatrice 🙂 And would like to know is the homey app also installed on phone from Beatrice? Edit: problably app is installed, since I see the invite in your printscreen 🙂 ---
**Author:** ![Hielke\_de\_Jong](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hielke_de_jong/32/79029_2.png) [@Hielke\_de\_Jong](https://community.homey.app/u/Hielke_de_Jong)\ **Post date:** [April 6, 2024, 12:26pm UTC](https://community.homey.app/t/home-away-2nd-iphone/107689/16 "2024-04-06T12:26:55Z")
It does not look like you are using smart presence for your own phone. If you go to the homey app on phone from Beatrice. Select ‘More’ in the bottom, then click in top on user name. It says something like "Use presence detection (Gebruik Thuis/Afwezig Detectie). Is this selected?? And fount the next remark in an old post: Check that you don’t have “Private Wi-Fi address” enabled on the device under wifi. Settings \> Wi-Fi \> tap the (i) for your Wi-Fi network. Ensure that "Private Wi-Fi address is disabled there. This feature anonymizes the device MAC address, resulting in the device getting random IP’s from the router. ---
**Author:** ![Rob\_Groot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_groot/32/79108_2.png) [@Rob\_Groot](https://community.homey.app/u/Rob_Groot)\ **Post date:** [April 6, 2024, 12:36pm UTC](https://community.homey.app/t/home-away-2nd-iphone/107689/17 "2024-04-06T12:36:33Z")
Every time I want to select it, it says; “Homey needs your location”… I check the location and it looks ok. I confirm it to be sure but still I can’t switch detection on… ---
**Author:** ![Hielke\_de\_Jong](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hielke_de_jong/32/79029_2.png) [@Hielke\_de\_Jong](https://community.homey.app/u/Hielke_de_Jong)\ **Post date:** [April 6, 2024, 12:40pm UTC](https://community.homey.app/t/home-away-2nd-iphone/107689/18 "2024-04-06T12:40:30Z")
You have to assign the necessary rights to the application within the IPhone ([Instellingen voor locatievoorzieningen beheren - Apple Support (NL)](https://support.apple.com/nl-nl/guide/personal-safety/ips9bf20ad2f/web)) ---
**Author:** ![Rob\_Groot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_groot/32/79108_2.png) [@Rob\_Groot](https://community.homey.app/u/Rob_Groot)\ **Post date:** [April 6, 2024, 12:41pm UTC](https://community.homey.app/t/home-away-2nd-iphone/107689/19 "2024-04-06T12:41:27Z")
Solved this in "Instelingen BUT did this before. I am going to test it now. I will give you a follow-up. Thanks so far! ---
**Author:** ![Hielke\_de\_Jong](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hielke_de_jong/32/79029_2.png) [@Hielke\_de\_Jong](https://community.homey.app/u/Hielke_de_Jong)\ **Post date:** [April 6, 2024, 12:42pm UTC](https://community.homey.app/t/home-away-2nd-iphone/107689/20 "2024-04-06T12:42:26Z")
Easy test is turn of Wifi on phone 🙂 ---
**Author:** ![Rob\_Groot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_groot/32/79108_2.png) [@Rob\_Groot](https://community.homey.app/u/Rob_Groot)\ **Post date:** [April 6, 2024, 1:39pm UTC](https://community.homey.app/t/home-away-2nd-iphone/107689/22 "2024-04-06T13:39:03Z")
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