# Home and away wifi
**URL:** https://community.homey.app/t/home-and-away-wifi/148273
**Category:** Questions & Help
**Created:** [January 1, 2026, 10:44am UTC](https://community.homey.app/t/home-and-away-wifi/148273 "2026-01-01T10:44:55Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@Claus\_Jacobsen](https://community.homey.app/u/Claus_Jacobsen)
#### Post date: [January 1, 2026, 10:44am UTC](https://community.homey.app/t/home-and-away-wifi/148273/1 "2026-01-01T10:44:55Z")
Hello everybody happy new year.
I have an issue. I have just a couple of days ago changed my internet provider. And after that my home and away changes more than once doing the day, and i am just home. Have anybody any solutions for that?
---
### Author:  [@JohanP](https://community.homey.app/u/JohanP)
#### Post date: [January 1, 2026, 8:46pm UTC](https://community.homey.app/t/home-and-away-wifi/148273/2 "2026-01-01T20:46:01Z")
Bad wifi ?
Wrong ip adres ?
Phone MAC reset to random ?
Gremlins ?
---
### Author:  [@Claus\_Jacobsen](https://community.homey.app/u/Claus_Jacobsen)
#### Post date: [January 1, 2026, 9:55pm UTC](https://community.homey.app/t/home-and-away-wifi/148273/3 "2026-01-01T21:55:51Z")
Same router, but just faster fiber internet.
But thanks for reply
Hilsen Claus Jacobsen
tors. 1. jan. 2026, 21.56 skrev JohanP via Homey Community Forum \<[notifications@athom.discoursemail.com](mailto:notifications@athom.discoursemail.com)\>:
---
### Author:  [@Dijker](https://community.homey.app/u/Dijker)
#### Post date: [January 1, 2026, 10:16pm UTC](https://community.homey.app/t/home-and-away-wifi/148273/4 "2026-01-01T22:16:34Z")
> [@Claus\_Jacobsen](#):
>
> And after that my home and away changes more than once doing the day, and i am just home
Homey Presence isn’t using the Home internet (WiFi) for the location …
Looks a coincidence and unrelated to each other.
---
### Author:  [@Claus\_Jacobsen](https://community.homey.app/u/Claus_Jacobsen)
#### Post date: [January 2, 2026, 12:51pm UTC](https://community.homey.app/t/home-and-away-wifi/148273/5 "2026-01-02T12:51:32Z")
Maybe it is a coincidence, but it just keeps doing it and it never happened before with the old internet 🤔
Hilsen Claus Jacobsen
tors. 1. jan. 2026, 23.26 skrev Geurt Dijker via Homey Community Forum \<[notifications@athom.discoursemail.com](mailto:notifications@athom.discoursemail.com)\>:
---
### Author:  [@SunBeech](https://community.homey.app/u/SunBeech)
#### Post date: [January 2, 2026, 1:25pm UTC](https://community.homey.app/t/home-and-away-wifi/148273/6 "2026-01-02T13:25:01Z")
Maybe disable and re-enable home/away detection in the Homey app on your mobile device that you use for presence detection (most likely your phone).
In the app \> More tab (3 dots) \> tap your user name at the top \> toggle the ‘use home/away detection’.
Further check that the location in which your Homey thinks it is located, is correct.
In the app \> More tab (3 dots) \> Settings \> Location.
---
### Author:  [@Claus\_Jacobsen](https://community.homey.app/u/Claus_Jacobsen)
#### Post date: [January 2, 2026, 2:15pm UTC](https://community.homey.app/t/home-and-away-wifi/148273/7 "2026-01-02T14:15:09Z")
Thanks for reply, but all of that ive done many times
Hilsen Claus Jacobsen
fre. 2. jan. 2026, 14.35 skrev SunBeech via Homey Community Forum \<[notifications@athom.discoursemail.com](mailto:notifications@athom.discoursemail.com)\>:
---
### Author:  [@JohanP](https://community.homey.app/u/JohanP)
#### Post date: [January 2, 2026, 5:52pm UTC](https://community.homey.app/t/home-and-away-wifi/148273/8 "2026-01-02T17:52:50Z")
Have you tried without Wifi ? Keep your phone on 5G for a day (or as long as you need to find out if it’s actually a wifi issue or not).
---
### Author:  [@Claus\_Jacobsen](https://community.homey.app/u/Claus_Jacobsen)
#### Post date: [January 2, 2026, 7:15pm UTC](https://community.homey.app/t/home-and-away-wifi/148273/9 "2026-01-02T19:15:36Z")
I will try that, thanks
Hilsen Claus Jacobsen
fre. 2. jan. 2026, 19.02 skrev JohanP via Homey Community Forum \<[notifications@athom.discoursemail.com](mailto:notifications@athom.discoursemail.com)\>: