# Heos app works but the on and off function not? **URL:** \ **Category:** Apps\ **Created:** [April 27, 2024, 3:40pm UTC](https://community.homey.app/t/heos-app-works-but-the-on-and-off-function-not/108955 "2024-04-27T15:40:05Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Gerry\_Molenbroeck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerry_molenbroeck/32/81500_2.png) [@Gerry\_Molenbroeck](https://community.homey.app/u/Gerry_Molenbroeck)\ **Post date:** [April 27, 2024, 3:40pm UTC](https://community.homey.app/t/heos-app-works-but-the-on-and-off-function-not/108955/1 "2024-04-27T15:40:05Z")
Hello, I have installed the heos app for my marantz AV. Everything works fine except the power button in the app. When I press I get a error. It is very strange because all the other functions work. When i press on the ‘receiver icon’ in my device tab, the AV Will turn on and off. So its only the button in the app that is not working. Can somebody help? Regards ---
**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\ **Post date:** [April 27, 2024, 5:02pm UTC](https://community.homey.app/t/heos-app-works-but-the-on-and-off-function-not/108955/2 "2024-04-27T17:02:15Z")
~~The on off button is the exact same button as pressing the device tile (device tile is even called “quick action”, as it makes you quickly use the on/off button).~~ Clicking the tile button start playing the HEOS speaker/AVR, so technically not turn it on, so it can be anything that is wrong. But you aren’t telling a lot of information, what Homey, what Homey version, what app version, what is the error (without the telling the error it is saying your car doesn’t drive, and you came on your bicycle to the car shop). ---
**Author:** ![Gerry\_Molenbroeck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerry_molenbroeck/32/81500_2.png) [@Gerry\_Molenbroeck](https://community.homey.app/u/Gerry_Molenbroeck)\ **Post date:** [April 27, 2024, 5:39pm UTC](https://community.homey.app/t/heos-app-works-but-the-on-and-off-function-not/108955/3 "2024-04-27T17:39:37Z")
This is the extra information: homey pro 2023 version 11.0.0. App version: 8.1.2.1471. Here i have two Av’s, brand: marantz type cinema 50 and the sr 7012. When installing it true homey it found the receivers directly. Everything works. Only the on and off button in the app is not responding. When I push it in the left upper corner the red message comes: “not connected!”. The receivers both didnt react on that command. All the rest in the apps both the receivers response perfecly. ![IMG_9461](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/9/a98bc90ec8aab52ced485fda93193bb3036a9e17.jpeg) ---
**Author:** ![Brian\_Kristensen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brian_kristensen/32/80205_2.png) [@Brian\_Kristensen](https://community.homey.app/u/Brian_Kristensen)\ **Post date:** [May 5, 2024, 1:06pm UTC](https://community.homey.app/t/heos-app-works-but-the-on-and-off-function-not/108955/4 "2024-05-05T13:06:26Z")
I have the same problem with my Marantz Cinema 40. It’s rather annoying because then you can’t use receiver status or power control in flows. But a little workaround is to add the receiver as an IR device also, then you can power on and off via infrared, but that shouldn’t be necessary. ---
**Author:** ![cybersprocket](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersprocket/32/78989_2.png) [@cybersprocket](https://community.homey.app/u/cybersprocket)\ **Post date:** [November 26, 2024, 10:39am UTC](https://community.homey.app/t/heos-app-works-but-the-on-and-off-function-not/108955/5 "2024-11-26T10:39:56Z")
I’m in the same situation, using a Denon AVR S650H amp. All of the features except “turn on power” are functional via Homey. I can turn it on remotely via Alexa, Heos App, Google Home app, but not by Homey. Strange! ---
**Author:** ![Erik\_van\_der\_Bijl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/erik_van_der_bijl/32/121283_2.png) [@Erik\_van\_der\_Bijl](https://community.homey.app/u/Erik_van_der_Bijl)\ **Post date:** [December 9, 2024, 10:35pm UTC](https://community.homey.app/t/heos-app-works-but-the-on-and-off-function-not/108955/6 "2024-12-09T22:35:24Z")
Same as described. Cannot turn on or off the Denons (x3800h and 1600avrs). Now setting them to pause instead, hope they will go off themselves after inactivity. I now use a spotify card putting them on play with a flow… ---
**Author:** ![Robin\_Seuren](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_seuren/32/120735_2.png) [@Robin\_Seuren](https://community.homey.app/u/Robin_Seuren)\ **Post date:** [December 15, 2024, 12:54pm UTC](https://community.homey.app/t/heos-app-works-but-the-on-and-off-function-not/108955/7 "2024-12-15T12:54:17Z")
did someone already have a reply from atom on this problem? ---
**Author:** ![Mr.Pol](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mr.pol/32/120919_2.png) [@Mr.Pol](https://community.homey.app/u/Mr.Pol)\ **Post date:** [December 24, 2024, 1:02pm UTC](https://community.homey.app/t/heos-app-works-but-the-on-and-off-function-not/108955/8 "2024-12-24T13:02:28Z")
Same here. Can’t turn on or off my Denon AVR x2700 and x1400. ---
**Author:** ![Felho](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/felho/32/38916_2.png) [@Felho](https://community.homey.app/u/Felho)\ **Post date:** [May 23, 2025, 4:47am UTC](https://community.homey.app/t/heos-app-works-but-the-on-and-off-function-not/108955/9 "2025-05-23T04:47:24Z")
same here. can’t turn on/off flow not work if trigger when receiver off. Marantz 1711 homey pro 2023 fw last version denon heos app same last version ---
**Author:** ![Friso](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/friso/32/120754_2.png) [@Friso](https://community.homey.app/u/Friso)\ **Post date:** [October 7, 2025, 10:11pm UTC](https://community.homey.app/t/heos-app-works-but-the-on-and-off-function-not/108955/10 "2025-10-07T22:11:38Z")
Thanks Brian! Using NR1510 and this workaround (although a bit janky) works perfectly! Infrared for power off, HEOS app for the rest, Spotify Connect app if you want to power it on using Spotify songs/playlists etc ---
**Author:** ![Ray\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ray_s/32/120735_2.png) [@Ray\_S](https://community.homey.app/u/Ray_S)\ **Post date:** [November 4, 2026, 10:08pm UTC](https://community.homey.app/t/heos-app-works-but-the-on-and-off-function-not/108955/11 "2026-11-04T22:08:48Z")
A year late to the party but I have the same issue of the HEOS Homey app not turning on/off my Denon X1700H. I’ve en using the Denon AVR app for power control, but since recently (don’t know when) that app does not work at all anymore with my Denon. i’ll try the IR thing later but I suspect that wont work on account of the denon being behind a door. Just posting here in case someone has found another way