# Help with new Homey Pro 2023

**URL:** <https://community.homey.app/t/help-with-new-homey-pro-2023/94339>\
**Category:** Questions & Help\
**Tags:** zigbee, homey-pro\
**Created:** [November 11, 2023, 2:43pm UTC](https://community.homey.app/t/help-with-new-homey-pro-2023/94339 "2023-11-11T14:43:11Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 11, 2023, 4:18pm UTC](https://community.homey.app/t/help-with-new-homey-pro-2023/94339/4 "2023-11-11T16:18:53Z")

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> [@RJUK](#):
>
> Anyway, I finally decided to purchase the Homey Pro 2023, thinking it would be the answer to my cheap hub problems. I’ve just set it up and went to connect the first strip, but as you can probably guess, the Homey just sees it as a single plug.

That means it isn’t supported by the TuYa app for Homey. Instructions on how to request support for it are posted [in the first post of the app thread](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439).

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