# Help! Trouble adding a new user **URL:** \ **Category:** Questions & Help\ **Created:** [September 9, 2018, 7:13pm UTC](https://community.homey.app/t/help-trouble-adding-a-new-user/1443 "2018-09-09T19:13:17Z")\ **Posts on this page:** 1\ **Showing post:** 35
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [June 27, 2021, 9:05pm UTC](https://community.homey.app/t/help-trouble-adding-a-new-user/1443/35 "2021-06-27T21:05:25Z")
I have recently done it from android to android and from android to iPhone successfully. But I don’t have an iPhone here now, maybe someone else? Anyway, please contact support as this is a community forum. this is something the community probably can’t fix and Athom should be aware of, Please report this to Athom support, > [@Welcome to the forum!](https://community.homey.app/t/welcome-to-the-forum/31/1): > > When you need direct support from Athom please visit [https://support.athom.com](https://support.athom.com/)for our new help center. > > - It is very important to report all issues you find here: [https://support.athom.com/hc/requests/new](https://support.athom.com/hc/requests/new)or mail to [support@athom.com](mailto:support@athom.com). --- _[View the full topic](https://community.homey.app/t/help-trouble-adding-a-new-user/1443)._