# Heimdall - Let Homey watch over your home **URL:** \ **Category:** Apps\ **Tags:** app, official, security, homey-pro:mini:shs, heimdall\ **Created:** [August 22, 2018, 1:41pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134 "2018-08-22T13:41:20Z")\ **Posts on this page:** 20\ **Page:** 67
**Author:** ![Jan\_Willem\_Visser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_willem_visser/32/10747_2.png) [@Jan\_Willem\_Visser](https://community.homey.app/u/Jan_Willem_Visser)\ **Post date:** [March 7, 2023, 4:38pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1342 "2023-03-07T16:38:19Z")
Na een update is de app gestopt met werken en ook na een herstart van de app werkt de app niet meer. Bij deze een diagnostisch rapport: af21b1c9-ac24-4fd3-a81d-777893658639 After an update the app stopped working, even after a restart of the app the app won’t start up. This is my report: af21b1c9-ac24-4fd3-a81d-777893658639 ---
**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\ **Post date:** [March 7, 2023, 4:44pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1343 "2023-03-07T16:44:46Z")
If you could please keep the conversation in English as much as possible, then more people will be able to participate and help you. If you would rather not or can’t communicate in English then please check out Non-English boards/categories: [Nederlands (Dutch)](https://community.homey.app/c/nederlands) ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [March 7, 2023, 5:21pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1344 "2023-03-07T17:21:14Z")
Please update your Homey’s firmware, you’re running an old version. ---
**Author:** ![Jan\_Willem\_Visser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_willem_visser/32/10747_2.png) [@Jan\_Willem\_Visser](https://community.homey.app/u/Jan_Willem_Visser)\ **Post date:** [March 7, 2023, 5:50pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1345 "2023-03-07T17:50:00Z")
I’m gonna do that tommorow, i let you now if it work 👍 ---
**Author:** ![Fuske](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fuske/32/16677_2.png) [@Fuske](https://community.homey.app/u/Fuske)\ **Post date:** [March 7, 2023, 6:14pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1346 "2023-03-07T18:14:51Z")
After the latest update it keeps crashing for me also. Im already on the latest firmware 8.1.3 Diagnostic report 948b3f3d-70fb-47c8-ae81-0d5412c2f84f ---
**Author:** ![Robin\_Roeland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_roeland/32/7800_2.png) [@Robin\_Roeland](https://community.homey.app/u/Robin_Roeland)\ **Post date:** [March 7, 2023, 6:19pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1347 "2023-03-07T18:19:48Z")
Same here. Update was automatically installed and it crashed right after it. Got a early 2016 with latest firmware. 19388996-caf1-4454-8300-a5c76560fd47 ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [March 7, 2023, 6:25pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1348 "2023-03-07T18:25:26Z")
I’ve just pushed a new version with a fix for the quick (buggy) fix before that. Version 2.10.10 should not crash at app start. Sorry for this inconvenience. The new `homey-api` required for the new Homey differs in so much ways from the old one and Athom made it impossible to publish a version only targeted at Homey Pro Early 2023. Sorry, I tried it but was shot down so please direct your complaints at Athom ---
**Author:** ![Patrizio\_Di\_Antonio](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrizio_di_antonio/32/71645_2.png) [@Patrizio\_Di\_Antonio](https://community.homey.app/u/Patrizio_Di_Antonio)\ **Post date:** [March 7, 2023, 6:29pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1349 "2023-03-07T18:29:21Z")
Not work After the update ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [March 7, 2023, 6:39pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1350 "2023-03-07T18:39:13Z")
What version are you running and what is not working? ---
**Author:** ![Robin\_Roeland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_roeland/32/7800_2.png) [@Robin\_Roeland](https://community.homey.app/u/Robin_Roeland)\ **Post date:** [March 7, 2023, 7:10pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1351 "2023-03-07T19:10:36Z")
Thanx for the update. Works again. ---
**Author:** ![Kevin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kevin/32/7999_2.png) [@Kevin](https://community.homey.app/u/Kevin)\ **Post date:** [March 7, 2023, 8:59pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1352 "2023-03-07T20:59:59Z")
Thanks @DaneedeKruyff, I can confirm it works after updating homey to 8.1.3. An hour later heimdall updated to 2.10.10 and kept working. 👍 ---
**Author:** ![Jan\_Willem\_Visser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_willem_visser/32/10747_2.png) [@Jan\_Willem\_Visser](https://community.homey.app/u/Jan_Willem_Visser)\ **Post date:** [March 8, 2023, 5:45pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1353 "2023-03-08T17:45:18Z")
After the update to the latest fw it al works back again. ---
**Author:** ![Andrea\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andrea_m/32/18744_2.png) [@Andrea\_M](https://community.homey.app/u/Andrea_M)\ **Post date:** [March 10, 2023, 12:10pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1354 "2023-03-10T12:10:21Z")
I’m on 8.1.3 on my 2019 homey pro and since update to Heimdall version 2.10.10 I’ve an annoying notification when setting the alarm away on … Heimdall correctly checks the open doors contacts while inserting but notifies all the open contacts indifferently if they are set home or away. I attach a screenshot of the contacts settings with the red circle … ![Screenshot_20230310-130507078 (1)](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/d/9dfd9bf9b87376550aaa1ba87adc4497e610b392.jpeg) ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [March 10, 2023, 2:40pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1355 "2023-03-10T14:40:10Z")
Hi Andrea, Sorry, I’m not sure exactly what it is you are trying to say. Can you show an example (screenshot) of the notification you get? And tell me what you were or were not expecting to happen? I’m not sure what you mean with ‘while inserting’, could you describe that differently? Also, please describe the ‘notifies all the open contacts indifferently if they are set home or away’ in a different way to me. ---
**Author:** ![Andrea\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andrea_m/32/18744_2.png) [@Andrea\_M](https://community.homey.app/u/Andrea_M)\ **Post date:** [March 10, 2023, 3:15pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1356 "2023-03-10T15:15:57Z")
Sorry @DaneedeKruyff for my English. I try to explain better. Turning Surveillance mode to Armed (Away), I used to get (with previous Heimdall versions) a notification ONLY for the NOT READY sensors (doors or windows left open) monitored in Full. And this was correct. Since latest Heimdall version 2.10.10 I have the following problem: Turning Surveillance mode to Armed (Away), I get notification for ALL NOT READY sensors, both monitored in Full and in Partial. Hope this is more clear … Thank you. Andrea ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [March 10, 2023, 3:20pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1357 "2023-03-10T15:20:17Z")
Hi Andrea, No need to excuse yourself! I understand your problem now and will look into it. ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [March 18, 2023, 1:31pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1358 "2023-03-18T13:31:58Z")
Hi @Andrea_M I’ve been trying to reproduce the error, but have not been able to and also there has been no change to this part of the code recently. Could you please reconfigure the included **Surveillance Modes** on the device(s) giving the problem(s) and switch modes: Enable **Totale** on a device, set the **Surveillance Mode** to **Armato** wait a bit and then set the **Surveillance Mode** back to **Disarmato**. Next disable **Totale** If that doesn’t fix it, please post a screenshot of the flow that sends the message. ---
**Author:** ![Andrea\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andrea_m/32/18744_2.png) [@Andrea\_M](https://community.homey.app/u/Andrea_M)\ **Post date:** [March 19, 2023, 4:50pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1359 "2023-03-19T16:50:49Z")
Hi @DaneedeKruyff I tested your suggestions unfortunately with no positive results. One thing is that in Heimdall settings I’ve selected ON the setting: Homey advise when a door contact is open while Surevillance Mode is set to Away. In this case Homey pronunce the correct devices (ones are set to be Full) that are open (not ready) but timeline and notification include also the devices set to Partial. if the problem is the notification here is the flow that write on the timeline and sends the messages to the smartphone. Thank you for going deep in this. Andrea [https://homey.app/f/AImNWr](https://homey.app/f/AImNWr) ![Screenshot_20230319-174928176](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/d/bd3e343d4a98d5b0da5433cde1a6179c1953a81b.jpeg) ![Screenshot_20230319-175107522](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/4/34fc2f7c9ccc9ba68b6267853d9e60d227791450.jpeg) ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [March 20, 2023, 1:58pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1361 "2023-03-20T13:58:35Z")
Hi @Andrea_M I see you’re using the **Sensor active at Status Check.** (Sensore attivo durante il controllo dello stato) card. This card will always report all sensors and will be triggered after using the **Check Status of all sensors** (Verifica lo stato di tutti I sensori) and can be run independent of setting a **Surveillance Mode** To get a report on the active sensors included in the **Surveillance Mode** you are switching to you will have to use the **Sensor active at arming** (Sensore attivo all’inserimento) flow card. ---
**Author:** ![Andrea\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andrea_m/32/18744_2.png) [@Andrea\_M](https://community.homey.app/u/Andrea_M)\ **Post date:** [March 21, 2023, 10:58am UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1362 "2023-03-21T10:58:15Z")
Dear @DaneedeKruyff you are absolutely right. A bit wired translation of the Flow names (arming and inserting into Italian are almost the same) made me making the mistake. Now that I changed the flow card everything seem working smoothly. Thanks again. [Previous page](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134.md?page=66) [Next page](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134.md?page=68)