# Heimdall - Let Homey watch over your home **URL:** \ **Category:** Apps\ **Tags:** app, official, security, homey-pro:mini:shs, heimdall\ **Created:** [August 22, 2018, 1:41pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134 "2018-08-22T13:41:20Z")\ **Posts on this page:** 20\ **Page:** 61
**Author:** ![Sly666](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sly666/32/58841_2.png) [@Sly666](https://community.homey.app/u/Sly666)\ **Post date:** [August 12, 2022, 9:44am UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1221 "2022-08-12T09:44:35Z")
Thx you ! i will check it. already tested on your side ? or by reading on this topic? ---
**Author:** ![Anders\_Gregow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anders_gregow/32/61721_2.png) [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\ **Post date:** [August 12, 2022, 9:59am UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1222 "2022-08-12T09:59:19Z")
I have 2 at home. The Aqara movementsensor is good too. ---
**Author:** ![Sly666](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sly666/32/58841_2.png) [@Sly666](https://community.homey.app/u/Sly666)\ **Post date:** [August 12, 2022, 10:12am UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1223 "2022-08-12T10:12:59Z")
I have one also According my test. Aqura is just little bit better than fibago. I win 30cm for the detection. ---
**Author:** ![Ronald\_Otto](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronald_otto/32/51743_2.png) [@Ronald\_Otto](https://community.homey.app/u/Ronald_Otto)\ **Post date:** [August 12, 2022, 1:26pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1224 "2022-08-12T13:26:14Z")
I also use the Fibaro senors and do get 5 meters at least. I am curious why it is different in your case ---
**Author:** ![Ronald\_Otto](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronald_otto/32/51743_2.png) [@Ronald\_Otto](https://community.homey.app/u/Ronald_Otto)\ **Post date:** [August 16, 2022, 6:16pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1225 "2022-08-16T18:16:57Z")
I have three Fibaro doorcontacts en motion sensors. All seen by Heimdal but 2 sensors in the hallway (motion and doorcontact) do not trigger an alarm. ![afbeelding](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/f/cff292ef7a297f66f018fe2152e524aefe133065.png) I tried moving them to another zone, rename them, rename the zone. All those changes are seen by Heimdal yet no alarm triggered ![afbeelding](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/4/a4f9865954fa2633063461cc3b5a67e0ab2d148d.png) So Homey sees motion and detects the changes in the doorcontact. What could i be doing wrong? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [August 16, 2022, 6:26pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1226 "2022-08-16T18:26:20Z")
> [@Sly666](#): > > range is very poor… maybe 3 meters… Do you have a router device near to Homey (any mains powered zwave device)? B/c Homey’s own range is quite short. ---
**Author:** ![Ronald\_Otto](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronald_otto/32/51743_2.png) [@Ronald\_Otto](https://community.homey.app/u/Ronald_Otto)\ **Post date:** [August 16, 2022, 6:27pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1227 "2022-08-16T18:27:23Z")
I think he ment the range for detecting movement. Not the Z-wave range i think? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [August 16, 2022, 6:28pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1228 "2022-08-16T18:28:38Z")
Ah you’re right! ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [August 16, 2022, 7:53pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1229 "2022-08-16T19:53:26Z")
Hi @Ronald_Otto, Can you please stop and start _ **Heimdall** _, wait for a couple of minutes and trigger the fibaro sensors that are not triggering _ **Heimdalls** _ **Alarm State**. Next set the **Surveillance Mode** to an **Armed State** and trigger them again. After that please send me a diagnostics report and let me know you’ve sent it. ---
**Author:** ![Sly666](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sly666/32/58841_2.png) [@Sly666](https://community.homey.app/u/Sly666)\ **Post date:** [August 17, 2022, 7:08am UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1230 "2022-08-17T07:08:42Z")
> [@DaneedeKruyff](#): > > an you please stop and start _ **Heimdall** _, wait for a couple of minutes and trigger the fibaro sensors that are not triggering _ **Heimdalls** _ **Alarm State**. Next set the **Surveillance Mode** to an **Armed State** and trigger them again. After that please send me a diagnostics report and let me know you’ve sent it. Yes, thx for clarification 😉 ---
**Author:** ![Ronald\_Otto](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronald_otto/32/51743_2.png) [@Ronald\_Otto](https://community.homey.app/u/Ronald_Otto)\ **Post date:** [August 21, 2022, 9:05am UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1231 "2022-08-21T09:05:24Z")
Stopping and starting the app resolved the issue. Sent you the logs anyway. Not sure if you need it. ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [August 21, 2022, 9:44am UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1232 "2022-08-21T09:44:21Z")
If it’s working it’s working 😉 I did look at the logs and they look ok, I see nothing wrong now so I can’t explain what happened earlier. ---
**Author:** ![Ronald\_Otto](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronald_otto/32/51743_2.png) [@Ronald\_Otto](https://community.homey.app/u/Ronald_Otto)\ **Post date:** [August 21, 2022, 10:29am UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1233 "2022-08-21T10:29:31Z")
Must be a glitch in the Matrix. Thanks for looking. ---
**Author:** ![K\_Rens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k_rens/32/51284_2.png) [@K\_Rens](https://community.homey.app/u/K_Rens)\ **Post date:** [September 17, 2022, 8:38pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1234 "2022-09-17T20:38:11Z")
**Bug report:** Some Philips Hue Motion sensors are not working in Heimdall. My guess is that the new model (v2) is working in Heimdall, the previous (v1) model is not. Motion is detected on all my sensors (both versions) by both Homey and Hue. Lights go on etc. Only inside the Heimdall app settings / devices, these older motion sensors have older “last seen” dates. So Homey and Heimdall are not communicating well for these v1 sensors. Probably easy to fix in Heimdall, as Homey can see the devices and detect motion, only Heimdall cannot? Ps: I checked, it’s not a battery issue. It’s only in Heimdall that these sensors are not working. ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [September 18, 2022, 6:35pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1235 "2022-09-18T18:35:14Z")
Hi @K_Rens, I don’t think we’re dealing with a bug here as _ **Heimdall** _ has no knowledge of specific devices or their functions. Homey Device apps translate specific devices functions in to generic device capabilities for which the Homey Firmware acts as an abstraction layer towards _ **Heimdall** _. For motion sensors _ **Heimdall** _ just looks for/listens to an _alarm\_motion_ capability in a device. It seems somehow some of your sensors are not properly showing their _alarm\_motion_ capability towards _ **Heimdall** _. So, let’s try to see if we can fix that. Could you please stop and start the Philips Hue app, next wait a couple of minutes (until there is no spinning circle on the Philips Hue app) and then restart _ **Heimdall** _. Next, after waiting a couple of minutes please send a Diagnostics Report from Heimdall. Btw, which Philips Hue app are you using? The one with or without use of the bridge? ---
**Author:** ![K\_Rens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k_rens/32/51284_2.png) [@K\_Rens](https://community.homey.app/u/K_Rens)\ **Post date:** [September 24, 2022, 8:34am UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1236 "2022-09-24T08:34:47Z")
Looks like a startup issue (race condition). When Homey is (re)starting, it doesn’t work. When I then manually restart Hue and Heimdall, all sensors start working. Thank you for the advice! Glad it’s working now. ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [September 24, 2022, 3:31pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1237 "2022-09-24T15:31:03Z")
Glad it’s working for you now, thanks for reporting. ---
**Author:** ![bjoern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bjoern/32/49709_2.png) [@bjoern](https://community.homey.app/u/bjoern)\ **Post date:** [October 13, 2022, 9:24pm UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1238 "2022-10-13T21:24:28Z")
hello, i check all status of the windows and i have virtual devices. can I exclude virtual devices? Thanks. ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [October 14, 2022, 6:52am UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1239 "2022-10-14T06:52:32Z")
_ **Heimdall** _ does not know about devices (or virtual devices) it just looks at device capabilities. Door- and Window sensors have the _alarm\_contact_ capability and that’s what _ **Heimdall** _ checks on. If you have a Virtual Device that’s not to be considered a Window- (or door)sensor you should reconsider using the _alarm\_contact_ capability for that device. ---
**Author:** ![bjoern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bjoern/32/49709_2.png) [@bjoern](https://community.homey.app/u/bjoern)\ **Post date:** [October 14, 2022, 7:05am UTC](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1240 "2022-10-14T07:05:46Z")
hello, it is a virtual “group” device. So summarized all windows… [Previous page](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134.md?page=60) [Next page](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134.md?page=62)