# Heatit Z-wave app (v2.7.1) **URL:** \ **Category:** Apps\ **Tags:** app, z-wave\ **Created:** [August 23, 2018, 6:28am UTC](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166 "2018-08-23T06:28:34Z")\ **Posts on this page:** 20\ **Page:** 18
**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\ **Post date:** [November 13, 2020, 4:31pm UTC](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166/346 "2020-11-13T16:31:29Z")
Can you try to disconnect and reconnect power to the Z-TRM3 as additional step and report results? ---
**Author:** ![Jorn\_Raastad](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jorn_raastad/32/30097_2.png) [@Jorn\_Raastad](https://community.homey.app/u/Jorn_Raastad)\ **Post date:** [November 13, 2020, 5:13pm UTC](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166/347 "2020-11-13T17:13:15Z")
Tried to power cycle twice. Unfortunately no change. ---
**Author:** ![peltsi51](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peltsi51/32/12564_2.png) [@peltsi51](https://community.homey.app/u/peltsi51)\ **Post date:** [November 14, 2020, 10:53am UTC](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166/348 "2020-11-14T10:53:50Z")
Exclusion and inclusion with very close proximity helped in my case. ---
**Author:** ![Hakon\_Vinge](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hakon_vinge/32/30780_2.png) [@Hakon\_Vinge](https://community.homey.app/u/Hakon_Vinge)\ **Post date:** [November 20, 2020, 9:54pm UTC](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166/349 "2020-11-20T21:54:46Z")
Hi. I am having trouble connecting the 4 channel push button to homey. I have succeed connecting 8 channel button with no problem, but the 4 channel button will not connect correctly. It just connects as a random Z wave device. See image below. Any suggestions on what to do? ![Screenshot_20201111-220336_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/a/1a62d0902f2b20554c144452226cee9fa35e1113.jpeg) Thanx for any answer. ---
**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\ **Post date:** [November 20, 2020, 10:41pm UTC](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166/350 "2020-11-20T22:41:18Z")
@Hakon_Vinge Could you share a screenshot of the ID’s mentioned in the Advanced settings of the basic Z-wave device? ---
**Author:** ![Hakon\_Vinge](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hakon_vinge/32/30780_2.png) [@Hakon\_Vinge](https://community.homey.app/u/Hakon_Vinge)\ **Post date:** [November 20, 2020, 10:53pm UTC](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166/351 "2020-11-20T22:53:40Z")
Is this ok? ![Screenshot_20201120-235254_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/6/56778afbc0256f47b22d2af30e6004feddbb592a.jpeg) ---
**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\ **Post date:** [November 21, 2020, 7:49am UTC](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166/352 "2020-11-21T07:49:30Z")
Yes, thanks. Are you sure that it is a Heatit branded device you’re trying to add to Homey? The manufacturer ID points towards FutureHome AS… ---
**Author:** ![Hakon\_Vinge](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hakon_vinge/32/30780_2.png) [@Hakon\_Vinge](https://community.homey.app/u/Hakon_Vinge)\ **Post date:** [November 21, 2020, 8:14am UTC](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166/353 "2020-11-21T08:14:51Z")
Thanks. This is a picture of the back of the device. ![20201121_091135](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/3/03c1a723b0126576ad3f4e749cd70dbda3ec9116.jpeg) ---
**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\ **Post date:** [November 21, 2020, 8:27am UTC](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166/354 "2020-11-21T08:27:30Z")
> [@Hakon\_Vinge](#): > > This is a picture of the back of the device. > > ![20201121_091135](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/3/03c1a723b0126576ad3f4e749cd70dbda3ec9116.jpeg) Then I would contact Heatit (I’ll make a report as well); apparently something went wrong with the firmware programming. ---
**Author:** ![Hakon\_Vinge](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hakon_vinge/32/30780_2.png) [@Hakon\_Vinge](https://community.homey.app/u/Hakon_Vinge)\ **Post date:** [November 21, 2020, 8:31am UTC](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166/355 "2020-11-21T08:31:48Z")
Thanks a lot. Just to clear out. I have tried four different items. They all give the same result. ---
**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\ **Post date:** [November 21, 2020, 8:34am UTC](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166/356 "2020-11-21T08:34:15Z")
> [@Hakon\_Vinge](#): > > Thanks a lot. Just to clear out. I have tried four different items. They all give the same result Likely this is batch (FW programming) related. I’ve already send a message to my contacts at Heatit to inform them and point to your messages / pictures. ---
**Author:** ![Hakon\_Vinge](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hakon_vinge/32/30780_2.png) [@Hakon\_Vinge](https://community.homey.app/u/Hakon_Vinge)\ **Post date:** [November 28, 2020, 7:53pm UTC](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166/357 "2020-11-28T19:53:23Z")
Any updates on this Ted? Thanx. ---
**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\ **Post date:** [December 2, 2020, 8:36pm UTC](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166/358 "2020-12-02T20:36:21Z")
I would recommend that you contact Heatit support (or the reseller) directly to get this resolved. ---
**Author:** ![Magnus500](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/magnus500/32/29763_2.png) [@Magnus500](https://community.homey.app/u/Magnus500)\ **Post date:** [December 2, 2020, 10:18pm UTC](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166/359 "2020-12-02T22:18:23Z")
I have the the Heatit z-trm3, and have been using if togheter with homey for a few months. I started getting some issues with the heating switching from active to idle every few minutes, so I tried resetting the thermostat and reconnecting it to Homey. Now I have the issue that the Thermostat does not actully switch on when I increase the set temperature above the current temperature. Example: Measure temperature is 22.0. I set thermostat to 23 using buttons on the heat-it, and it turns on fine. I reduce the temperature to 20 using ahtom and it turns off. But if I increase the temperature using Athom til 23 the displayed temperature on the thermostat changes (after a 10 second delay that was not there before), but the thermostat does not actually switch on. If I then go in and change the temperature using the buttons on the thermostat it switches on. Any advice is much appreciated ---
**Author:** ![Axel\_Nelstrand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/axel_nelstrand/32/32017_2.png) [@Axel\_Nelstrand](https://community.homey.app/u/Axel_Nelstrand)\ **Post date:** [December 3, 2020, 4:19pm UTC](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166/360 "2020-12-03T16:19:58Z")
I added the z-trm3 a couple of monts agom but then it started working. I removed it from homey, and did a factory reset in the cintrol unit. And now, i cant add it again. From the inclusion-instructions it lokes more like im trying to remove it, and also the unit only shows “Err” when i try to add it. What can i do? ---
**Author:** ![Axel\_Nelstrand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/axel_nelstrand/32/32017_2.png) [@Axel\_Nelstrand](https://community.homey.app/u/Axel_Nelstrand)\ **Post date:** [December 3, 2020, 4:21pm UTC](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166/361 "2020-12-03T16:21:11Z")
Never mind, it seemed to work now ---
**Author:** ![Kristian-J](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kristian-j/32/30512_2.png) [@Kristian-J](https://community.homey.app/u/Kristian-J)\ **Post date:** [December 4, 2020, 5:56am UTC](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166/363 "2020-12-04T05:56:05Z")
Hi, I have an issues with connecting a new Z-Push Button 8. After following the procedure it starts connecting, and following message appears: “No compatible Homey App has been found for this device. It has been added as a Basic Z-Wave device”. Installers manual is dated 01.10.2019 Verson 2019-B. Both Homey and Heatit device is brand new. Any suggestions? Edit: I have tried to uninstall / install the app on Homey. Factory reset of the Heatit device did not help either. Edit: I have found my device is having same issue as @Hakon_Vinge is having with his 4 channel push button. Screenshot below. From what I have understood the devic supports over the air (OTA) firmware upgrade. Anyone know if new firmware is available and how to initiate it? @TedTolboom, apprechiate if you can share how to proceed with this issue. Do I have to return the devices to the vendor? ![Skjermbilde](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/1/c19e5f00734838e1c41df387b6f613d86d21268f.jpeg) ---
**Author:** ![Sjalabert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sjalabert/32/11432_2.png) [@Sjalabert](https://community.homey.app/u/Sjalabert)\ **Post date:** [December 4, 2020, 11:23am UTC](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166/364 "2020-12-04T11:23:55Z")
![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/e/1e39e302b89f1b43608a668d7be68644583b587f.jpeg) Did someone else have the same issue as me. I heatmy floor 2 times a day but the counters doesnt update. ---
**Author:** ![Kristian-J](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kristian-j/32/30512_2.png) [@Kristian-J](https://community.homey.app/u/Kristian-J)\ **Post date:** [December 6, 2020, 10:07am UTC](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166/365 "2020-12-06T10:07:31Z")
Image of the back side of my Z-Push Button ![Skjermbilde2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/2/d25bfbc7f8de3c5b1e333337c8369c9ba1bb8809.jpeg) ---
**Author:** ![Luccie\_007](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/luccie_007/32/15369_2.png) [@Luccie\_007](https://community.homey.app/u/Luccie_007)\ **Post date:** [December 7, 2020, 7:52am UTC](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166/366 "2020-12-07T07:52:27Z")
Did you set the advanced associations correctly? something with Group 1 on 1.1, (its mentioned in this topic somewhere) [Previous page](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166.md?page=17) [Next page](https://community.homey.app/t/heatit-z-wave-app-v2-7-1/166.md?page=19)