# Heatit Z-TRM3 connection problems **URL:** \ **Category:** Questions & Help\ **Tags:** z-wave, homey-pro\ **Created:** [October 13, 2023, 6:55am UTC](https://community.homey.app/t/heatit-z-trm3-connection-problems/91659 "2023-10-13T06:55:00Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![AnneM\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/annem_b/32/80977_2.png) [@AnneM\_B](https://community.homey.app/u/AnneM_B)\ **Post date:** [October 13, 2023, 6:55am UTC](https://community.homey.app/t/heatit-z-trm3-connection-problems/91659/1 "2023-10-13T06:55:00Z")
Situated in Norway. I try to connect Heatit z-TRM3 to homey pro 2023. Heatit confirms it found the homey with “erl”. After some more minutes waiting for the configuration to finish I get a message that “something went wrong during communication” and the process stops. How can I successfully connect? ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [October 13, 2023, 8:57am UTC](https://community.homey.app/t/heatit-z-trm3-connection-problems/91659/2 "2023-10-13T08:57:05Z")
> First of all, welcome to the Homey Community! > > To make sure you are aware of the forum rules, please read the Welcome to the forum post [here](https://community.homey.app/t/welcome-to-the-forum/31). > Please use search and ask in the appropriate topic, as linked in the App store or use the search to centralize questions about a specific App of device/brand. > > [[APP][Pro] Heatit Controls app [v3.6.2]](https://community.homey.app/t/app-pro-heatit-controls-app-v3-5-0/49914) > > Therefore moved this post to the appropriate topic and closed this topic. > If you disagree with closing this topic, please contact any of the moderators. ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [October 13, 2023, 8:57am UTC](https://community.homey.app/t/heatit-z-trm3-connection-problems/91659/3 "2023-10-13T08:57:31Z")
Split this topic on October 13, 2023, 8:57am UTC A post was merged into an existing topic: [[APP][Pro] Heatit Controls app [v3.5.0]](https://community.homey.app/t/app-pro-heatit-controls-app-v3-5-0/49914) ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [October 13, 2023, 8:57am UTC](https://community.homey.app/t/heatit-z-trm3-connection-problems/91659/4 "2023-10-13T08:57:58Z")
Closed on October 13, 2023, 8:57am UTC