# Heatit Thermostat "already added", but does not show up in the app

**URL:** <https://community.homey.app/t/heatit-thermostat-already-added-but-does-not-show-up-in-the-app/12981>\
**Category:** Questions & Help\
**Created:** [May 10, 2019, 8:28pm UTC](https://community.homey.app/t/heatit-thermostat-already-added-but-does-not-show-up-in-the-app/12981 "2019-05-10T20:28:44Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [July 13, 2019, 7:21am UTC](https://community.homey.app/t/heatit-thermostat-already-added-but-does-not-show-up-in-the-app/12981/10 "2019-07-13T07:21:13Z")

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> [@Silverthorn](#):
>
> I had to factory reset the thermostats

Someone made a [nice post](https://community.homey.app/t/reset-your-device-before-adding-it-to-homey/8924) for that. 😉

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