# Have Dashboards buyed, but shows up Get Dashboards?

**URL:** <https://community.homey.app/t/have-dashboards-buyed-but-shows-up-get-dashboards/122775>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [December 5, 2024, 7:56am UTC](https://community.homey.app/t/have-dashboards-buyed-but-shows-up-get-dashboards/122775 "2024-12-05T07:56:46Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![MGrosni](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mgrosni/32/81181_2.png) [@MGrosni](https://community.homey.app/u/MGrosni)\
**Post date:** [December 5, 2024, 7:56am UTC](https://community.homey.app/t/have-dashboards-buyed-but-shows-up-get-dashboards/122775/1 "2024-12-05T07:56:46Z")

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Homey Pro Early 2019  
FW: 12.2.0  
App: 9.0.0

Issue: After buying the Dashboards, it shows buy Dashboards again. If I choose Get Dashboards again, it shows you already own this item.

 ![Screenshot_20241204-221118](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/8/984bf8768ecab28ac2e24be7f9520da296fe4143.png)  
 ![Screenshot_20241204-221050](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/4/6451d947fe300094908a74712c1c9fcfefbab9e8.png)

All restarted and also App new installed. Same issue on any device (Mobiles/Tablets, Android 14)

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**Author:** ![Sidney\_Rosema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sidney_rosema/32/114734_2.png) [@Sidney\_Rosema](https://community.homey.app/u/Sidney_Rosema)\
**Post date:** [December 5, 2024, 9:15am UTC](https://community.homey.app/t/have-dashboards-buyed-but-shows-up-get-dashboards/122775/2 "2024-12-05T09:15:32Z")

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Same issue here !

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**Author:** ![MGrosni](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mgrosni/32/81181_2.png) [@MGrosni](https://community.homey.app/u/MGrosni)\
**Post date:** [December 5, 2024, 10:07am UTC](https://community.homey.app/t/have-dashboards-buyed-but-shows-up-get-dashboards/122775/3 "2024-12-05T10:07:12Z")

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I’ve created a support ticket. I will update the post, if I get more infos or a solution.

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**Author:** ![Zikki](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zikki/32/35599_2.png) [@Zikki](https://community.homey.app/u/Zikki)\
**Post date:** [December 5, 2024, 10:07am UTC](https://community.homey.app/t/have-dashboards-buyed-but-shows-up-get-dashboards/122775/4 "2024-12-05T10:07:56Z")

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same here

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**Author:** ![Maurice\_Deters](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maurice_deters/32/29763_2.png) [@Maurice\_Deters](https://community.homey.app/u/Maurice_Deters)\
**Post date:** [December 5, 2024, 10:35am UTC](https://community.homey.app/t/have-dashboards-buyed-but-shows-up-get-dashboards/122775/5 "2024-12-05T10:35:38Z")

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I’m experiencing the same issue, replying to keep track of updates.

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**Author:** ![Didier\_SmartHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didier_smarthome/32/97365_2.png) [@Didier\_SmartHome](https://community.homey.app/u/Didier_SmartHome)\
**Post date:** [December 5, 2024, 10:52am UTC](https://community.homey.app/t/have-dashboards-buyed-but-shows-up-get-dashboards/122775/6 "2024-12-05T10:52:06Z")

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It has been acknowledged by Homey here:

> [@Homey Dashboards — Public Beta Megathread](https://community.homey.app/t/homey-dashboards-public-beta-megathread/116963/804):
>
> Dashboard License for Homey Pro 2019 Currently we are investigating the license issues for the Homey Pro 2019. Thanks for reporting and we apology for the inconvenience. We come up with a solution soon +1 cc. @Fluffybot @Zikki

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**Author:** ![Harwin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/harwin/32/115447_2.png) [@Harwin](https://community.homey.app/u/Harwin)\
**Post date:** [December 5, 2024, 12:30pm UTC](https://community.homey.app/t/have-dashboards-buyed-but-shows-up-get-dashboards/122775/7 "2024-12-05T12:30:59Z")

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Update:

> [@Homey Dashboards — Public Beta Megathread](https://community.homey.app/t/homey-dashboards-public-beta-megathread/116963/806):
>
> Update for restoring Dashboard / Moods licenses for Homey Pro 2019 We made a temporary fix to restore purchases for Dashboards and Moods. Update your Homey Mobile App to 9.0.1 Click on restore purchases You will now have access to Dashboards again. tada Live status of this incident: [Homey Status - Problems purchasing Homey Dashboards license](https://status.homey.app/incidents/7sf71nlt20hg?utm_source=slack) Again we apologies for the inconveniences. Enjoy Dashboards!

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**Author:** ![MGrosni](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mgrosni/32/81181_2.png) [@MGrosni](https://community.homey.app/u/MGrosni)\
**Post date:** [December 5, 2024, 12:58pm UTC](https://community.homey.app/t/have-dashboards-buyed-but-shows-up-get-dashboards/122775/8 "2024-12-05T12:58:14Z")

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The fix works for me, thanks Athom 🤩  
[Homey Status - Problems purchasing Homey Dashboards license](https://status.homey.app/incidents/7sf71nlt20hg?utm_source=slack)
