# Hank Tech App (v1.1.3 | TEST v1.3.1) **URL:** \ **Category:** Apps\ **Tags:** app, z-wave\ **Created:** [August 22, 2018, 8:54pm UTC](https://community.homey.app/t/hank-tech-app-v1-1-3-test-v1-3-1/162 "2018-08-22T20:54:57Z")\ **Posts on this page:** 18\ **Page:** 2
**Author:** ![Igy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/igy/32/22144_2.png) [@Igy](https://community.homey.app/u/Igy)\ **Post date:** [September 11, 2020, 6:09am UTC](https://community.homey.app/t/hank-tech-app-v1-1-3-test-v1-3-1/162/21 "2020-09-11T06:09:43Z")
If button beeps 3 times, its reporting the low battery. Its got nothing with Homey. If you inserted charged battery and problem is still there, its most probably faulty button. ---
**Author:** ![Rob\_Bruining](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_bruining/32/16757_2.png) [@Rob\_Bruining](https://community.homey.app/u/Rob_Bruining)\ **Post date:** [September 12, 2020, 8:15pm UTC](https://community.homey.app/t/hank-tech-app-v1-1-3-test-v1-3-1/162/22 "2020-09-12T20:15:02Z")
It also can beep three times when not connected to Homey. Homey cannot find the device anymore. ---
**Author:** ![Rob\_Bruining](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_bruining/32/16757_2.png) [@Rob\_Bruining](https://community.homey.app/u/Rob_Bruining)\ **Post date:** [September 14, 2020, 2:39pm UTC](https://community.homey.app/t/hank-tech-app-v1-1-3-test-v1-3-1/162/23 "2020-09-14T14:39:02Z")
When the device has not a connection with the controller of Homey, it should also beep three times. I now know the battery is 100%, so I tried exclude and include again. That went fine. First the device said battery full. But when I once press the button, the connection is gone. When I created a flow to give a notification when pressed, this notification is not send. When I go to the developer site of athom and under Zwave I test the device it says no connection. It looks like the connection is gone at that moment. ---
**Author:** ![El\_Maestro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/el_maestro/32/9691_2.png) [@El\_Maestro](https://community.homey.app/u/El_Maestro)\ **Post date:** [October 4, 2020, 1:38pm UTC](https://community.homey.app/t/hank-tech-app-v1-1-3-test-v1-3-1/162/24 "2020-10-04T13:38:02Z")
I also bought a Technisat scn04 and added it to homey using the Hank driver. Already have a 1 and 4 button of Hank in use. No problems detected, works well ---
**Author:** ![Ted\_Evaldsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ted_evaldsson/32/48205_2.png) [@Ted\_Evaldsson](https://community.homey.app/u/Ted_Evaldsson)\ **Post date:** [August 2, 2022, 6:56pm UTC](https://community.homey.app/t/hank-tech-app-v1-1-3-test-v1-3-1/162/25 "2022-08-02T18:56:33Z")
Have problem with scene controller 1 suddenly. b9d96221-de98-4ffc-b524-e8ead726c076 ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [August 2, 2022, 7:51pm UTC](https://community.homey.app/t/hank-tech-app-v1-1-3-test-v1-3-1/162/26 "2022-08-02T19:51:44Z")
Please use the support links, present at the bottom of the app page > **[Hank tech Z-wave](https://homey.app/en-gb/app/com.hank-tech/Hank-tech-Z-wave/)** > > Support for Hank Z-wave devices ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [August 3, 2022, 4:16pm UTC](https://community.homey.app/t/hank-tech-app-v1-1-3-test-v1-3-1/162/27 "2022-08-03T16:16:04Z")
This thread is the only way to contact the developer. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/d/3d73ef1c2a88242d0d67bb254fd514ceb942517c.jpeg) ---
**Author:** ![Ted\_Evaldsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ted_evaldsson/32/48205_2.png) [@Ted\_Evaldsson](https://community.homey.app/u/Ted_Evaldsson)\ **Post date:** [August 3, 2022, 4:32pm UTC](https://community.homey.app/t/hank-tech-app-v1-1-3-test-v1-3-1/162/28 "2022-08-03T16:32:06Z")
Please post a picture on where this link is. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [August 3, 2022, 4:54pm UTC](https://community.homey.app/t/hank-tech-app-v1-1-3-test-v1-3-1/162/29 "2022-08-03T16:54:58Z")
It was a reply on a new topic, Dirk. Geurt merged it to the app topic (this one) šŸ˜‰ ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [August 3, 2022, 4:57pm UTC](https://community.homey.app/t/hank-tech-app-v1-1-3-test-v1-3-1/162/30 "2022-08-03T16:57:16Z")
> [@Ted\_Evaldsson](#): > > Please post a picture on where this link is Fantross showed it alr. but here you go: ![Screenshot_20220803-185629_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/f/4f73bd54c2155fc97b571485bd0495b1a5a56ba9.jpeg) ---
**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\ **Post date:** [August 3, 2022, 5:34pm UTC](https://community.homey.app/t/hank-tech-app-v1-1-3-test-v1-3-1/162/31 "2022-08-03T17:34:02Z")
Unfortunately, the apps diagnostics code does only provide loggings once successfully paired. Pairing logs are only visible by Athom in Homeyā€™s logs. Did you try a new set of batteries? Does the scene controller show a LED blinking while pairing? At which step of the pairing process does it stop? Does it successfully remove, or does it already fail there? ```auto Note: this log has been manually submitted by a user. Log ID: b9d96221-de98-4ffc-b524-e8ead726c076 User Message: Had a scen controller 1 connected to this a few mounth ago it stopped working. Tryed to disconnect it and connect it again but it wont work. Tryed to uninstall app and reinstall it again with no sucess. ---- stdout ---- 2022-08-02 20:40:04 [log] [HankZwave] Hank Z-wave app is running... ---- stderr ---- ``` ---
**Author:** ![Twan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/twan/32/63153_2.png) [@Twan](https://community.homey.app/u/Twan)\ **Post date:** [October 15, 2022, 6:15am UTC](https://community.homey.app/t/hank-tech-app-v1-1-3-test-v1-3-1/162/32 "2022-10-15T06:15:46Z")
Hi, Homeyā€™s appstore states that this app is not compatible with new homey pro. Will this be fixed? I have tons of Hank in my houseā€¦. ---
**Author:** ![ramonvanraaij](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ramonvanraaij/32/62697_2.png) [@ramonvanraaij](https://community.homey.app/u/ramonvanraaij)\ **Post date:** [October 15, 2022, 10:06pm UTC](https://community.homey.app/t/hank-tech-app-v1-1-3-test-v1-3-1/162/33 "2022-10-15T22:06:34Z")
Will the app be available for the Homey Bridge/Beta? ---
**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\ **Post date:** [November 3, 2022, 10:40pm UTC](https://community.homey.app/t/hank-tech-app-v1-1-3-test-v1-3-1/162/34 "2022-11-03T22:40:57Z")
> [@Twan](#): > > Homeyā€™s appstore states that this app is not compatible with new homey pro. > Will this be fixed? I have tons of Hank in my houseā€¦. > [@ramonvanraaij](#): > > Will the app be available for the Homey Bridge/Beta? Iā€™ve just pushed the Hank-Tech app SDK3 update v1.3.0 to the [Test environment of the app store](https://homey.app/a/com.hank-tech/test/) enabling support for the Homey Pro (Early 2023). **This is a code based update** ; I donā€™t have the Hank Tech devices connected to my development system. Anyone able and willing to test this version? ---
**Author:** ![Twan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/twan/32/63153_2.png) [@Twan](https://community.homey.app/u/Twan)\ **Post date:** [November 4, 2022, 6:58pm UTC](https://community.homey.app/t/hank-tech-app-v1-1-3-test-v1-3-1/162/35 "2022-11-04T18:58:55Z")
i did and send you a private message. thanks for your work ---
**Author:** ![Twan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/twan/32/63153_2.png) [@Twan](https://community.homey.app/u/Twan)\ **Post date:** [November 18, 2022, 10:15am UTC](https://community.homey.app/t/hank-tech-app-v1-1-3-test-v1-3-1/162/36 "2022-11-18T10:15:43Z")
Hi, I have a bunch of Hank Smart Plugs. Sometimes they peek to an absurd high meterage. I have this on several different ones. Could this be an app or hardware problem you think? ![SchermĀ­afbeelding 2022-11-18 om 11.13.38](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/a/6a7f634eb159b89a0ec99ab51c8c472a7d814b09.png) ---
**Author:** ![Fred\_de\_Goede](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred_de_goede/32/13510_2.png) [@Fred\_de\_Goede](https://community.homey.app/u/Fred_de_Goede)\ **Post date:** [August 26, 2023, 11:17am UTC](https://community.homey.app/t/hank-tech-app-v1-1-3-test-v1-3-1/162/37 "2023-08-26T11:17:12Z")
I have Hank smsrtplugs too. I noticed that several information from Homey insights is not coming through any more. I charged the car with average about 1500 watt through Hank smartplug. The average data is saying 0 when you try to get the average data out of the plug with Insight Trend Reloaded app. The app itself is working fine. I can get all the information from different nodes. When you look at Homey insights you can see that itā€™s not the hardware, Can you please have a look. ![Homey insights](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/2/629e9d1109bcce1d56f81538886a31e9cb7d9a57.png) ---
**Author:** ![Fred\_de\_Goede](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred_de_goede/32/13510_2.png) [@Fred\_de\_Goede](https://community.homey.app/u/Fred_de_Goede)\ **Post date:** [August 29, 2023, 11:32am UTC](https://community.homey.app/t/hank-tech-app-v1-1-3-test-v1-3-1/162/38 "2023-08-29T11:32:23Z")
Problem solved. Reinstalled the app. šŸ‘ šŸ‘ [Previous page](https://community.homey.app/t/hank-tech-app-v1-1-3-test-v1-3-1/162.md?page=1)