# Handy-Doubles

**URL:** <https://community.homey.app/t/handy-doubles/2706>\
**Category:** Questions & Help\
**Created:** [October 11, 2018, 12:43pm UTC](https://community.homey.app/t/handy-doubles/2706 "2018-10-11T12:43:21Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![tomcom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tomcom/32/7888_2.png) [@tomcom](https://community.homey.app/u/tomcom)\
**Post date:** [October 11, 2018, 12:43pm UTC](https://community.homey.app/t/handy-doubles/2706/1 "2018-10-11T12:43:22Z")

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Why is my Handy often listed (in this moment three times) under “my phones”? I have to delete this many times a week. My wife also has two similar Handys in this account.

Warum erscheint mein Handy öfter in meinem Account? Das führt zu langen Listen beim Hinzufügen von Nachrichten in Flows und ich muss öfter aufräumen. Auch meine Frau erscheint plötzlich zwei mal

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [October 11, 2018, 2:11pm UTC](https://community.homey.app/t/handy-doubles/2706/2 "2018-10-11T14:11:58Z")

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Re-installs of the App on your phone generates new installation IDs  
Try to delete old phones at [https://my.athom.com/#/phones](https://my.athom.com/#/phones)  
Check your flows and choose the correct phone.

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**Author:** ![tomcom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tomcom/32/7888_2.png) [@tomcom](https://community.homey.app/u/tomcom)\
**Post date:** [October 11, 2018, 2:35pm UTC](https://community.homey.app/t/handy-doubles/2706/3 "2018-10-11T14:35:38Z")

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1.) I have NOT reinstalled the app. That cannot be the reason. Is there also a new ID, if I open the browser???  
2.) Yes, there i have to delete old phones and i do it often.  
3.) At flows I see SOME Handys with the same Name and sometimes with another Name for the same Handy (Oneplus3 and Oneplus3003). Of course only, when there are too much Handys in the account-settings

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [October 11, 2018, 2:40pm UTC](https://community.homey.app/t/handy-doubles/2706/4 "2018-10-11T14:40:21Z")

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> [@tomcom](#):
>
> I have to delete this many times a week.

So u have more phones coming to ur account every day and ur not re-installing the apps?

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**Author:** ![tomcom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tomcom/32/7888_2.png) [@tomcom](https://community.homey.app/u/tomcom)\
**Post date:** [October 11, 2018, 3:37pm UTC](https://community.homey.app/t/handy-doubles/2706/5 "2018-10-11T15:37:26Z")

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I think not every day. About three a week. And some very rare times one of them disappears after some days. Cant find logic

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [October 11, 2018, 3:38pm UTC](https://community.homey.app/t/handy-doubles/2706/6 "2018-10-11T15:38:30Z")

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Hmmm. OR check ur wife’s phone, OR there is magic happening!😂

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [October 11, 2018, 3:47pm UTC](https://community.homey.app/t/handy-doubles/2706/8 "2018-10-11T15:47:20Z")

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Multiple times a week?

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**Author:** ![tomcom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tomcom/32/7888_2.png) [@tomcom](https://community.homey.app/u/tomcom)\
**Post date:** [October 11, 2018, 3:58pm UTC](https://community.homey.app/t/handy-doubles/2706/9 "2018-10-11T15:58:05Z")

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Yes, both. Do I need to uninstall the preview? Normaly i only use the other

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**Author:** ![tomcom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tomcom/32/7888_2.png) [@tomcom](https://community.homey.app/u/tomcom)\
**Post date:** [October 11, 2018, 3:59pm UTC](https://community.homey.app/t/handy-doubles/2706/10 "2018-10-11T15:59:55Z")

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Yes, multiple. Delete one and some times later a new. Maybe, the preview app does something, but i only use the normal one

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [October 11, 2018, 5:47pm UTC](https://community.homey.app/t/handy-doubles/2706/12 "2018-10-11T17:47:15Z")

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I use both old and new Apps on multiple Android devices, and only get new device registrations on re-installs.  
I Also use the Web interface from these mobiles and never get new devices for that.

Looks like an OnePlus issue, maybe it removes the App settings for the Homey apps from your Android. ?

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**Author:** ![tomcom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tomcom/32/7888_2.png) [@tomcom](https://community.homey.app/u/tomcom)\
**Post date:** [October 11, 2018, 7:40pm UTC](https://community.homey.app/t/handy-doubles/2706/13 "2018-10-11T19:40:37Z")

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I dont think so. Its Lineageos and not the original System

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [October 11, 2018, 7:52pm UTC](https://community.homey.app/t/handy-doubles/2706/14 "2018-10-11T19:52:54Z")

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> [@tomcom](#):
>
> I dont think so. Its Lineageos and not the original System

Ok, that makes sense,  
I haven’t heard of other Homey App users on other Android versions with the same problem.

please try to find out if it also happens on the stock firmware, maybe a difference in Lineageos  
makes it incompatibel with the Homey App. (or vice versa if you want.)

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**Author:** ![Robin\_van\_Kekem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_van_kekem/32/8187_2.png) [@Robin\_van\_Kekem](https://community.homey.app/u/Robin_van_Kekem)\
**Post date:** [October 16, 2018, 1:08pm UTC](https://community.homey.app/t/handy-doubles/2706/15 "2018-10-16T13:08:25Z")

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I’ve use LineageOS for 1,5 year while using the ‘new’ beta Homey app without any issues.  
Even ROM updates did not trigger an new device in my Homey account.

Was running LOS 14.1 and later 15 on a Nexus 6.
