# Google Nest SDM **URL:** \ **Category:** Apps\ **Tags:** tools\ **Created:** [February 16, 2021, 10:48am UTC](https://community.homey.app/t/google-nest-sdm/43087 "2021-02-16T10:48:22Z")\ **Posts on this page:** 20\ **Page:** 36
**Author:** ![Martin\_Verbeek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_verbeek/32/10641_2.png) [@Martin\_Verbeek](https://community.homey.app/u/Martin_Verbeek)\ **Post date:** [March 24, 2023, 6:33am UTC](https://community.homey.app/t/google-nest-sdm/43087/730 "2023-03-24T06:33:05Z")
Great feature indeed. Martin Verbeek ---
**Author:** ![DGalama](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dgalama/32/10402_2.png) [@DGalama](https://community.homey.app/u/DGalama)\ **Post date:** [March 24, 2023, 10:34am UTC](https://community.homey.app/t/google-nest-sdm/43087/731 "2023-03-24T10:34:34Z")
Even though a reinstall seems have repaired the app and the device, my Nest Hello still remains inactive. This was already going on before I moved from HP18 to HP23. All is well here: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/a/ea9886c15a0cfefb0e42bb45b2f7d293bba60f7a.png) This looks fine too: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/e/1e5a5868c832e9e2296ba5ef95390ff8a4eaa0c4.png) But activities are not updated: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/f/5fe4db59d45e5dca3e49f9162e3d54d4f52fd9c1.png) Are there still issues with this app on HP23, or am I just overlooking something? ---
**Author:** ![DominicVonk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dominicvonk/32/53804_2.png) [@DominicVonk](https://community.homey.app/u/DominicVonk)\ **Post date:** [March 24, 2023, 10:56am UTC](https://community.homey.app/t/google-nest-sdm/43087/732 "2023-03-24T10:56:19Z")
You have to go to the pub sub en remove the subscriptions > **[Google Cloud Platform](https://accounts.google.com/v3/signin/identifier?dsh=S-1509081125%3A1679655460068308&continue=https%3A%2F%2Fconsole.cloud.google.com%2Fcloudpubsub%2Fsubscription%2Flist&followup=https%3A%2F%2Fconsole.cloud.google.com%2Fcloudpubsub%2Fsubscription%2Flist&ifkv=AQMjQ7SgsRTWhoBrvnov2kdakXAIiMJ1Rtlm78f00WZAlB5w-zUOUTcMP0Q0Ytl6UTPH4dsZo1rW&osid=1&passive=1209600&service=cloudconsole&flowName=GlifWebSignIn&flowEntry=ServiceLogin)** > > Google Cloud Platform lets you build, deploy, and scale applications, websites, and services on the same infrastructure as Google. ---
**Author:** ![Ewen\_Le\_guennec](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ewen_le_guennec/32/25503_2.png) [@Ewen\_Le\_guennec](https://community.homey.app/u/Ewen_Le_guennec)\ **Post date:** [March 24, 2023, 10:59am UTC](https://community.homey.app/t/google-nest-sdm/43087/733 "2023-03-24T10:59:09Z")
Thanks for your answer.I have the first Nest Hello and it appears in the Nest app. When i try to make a flow with face detection,i select “any face”,then select a face tag and write my name(name i make in Nest app). But it doesn’t work,my doorbell sees me,in Nest app i have notification with my name but doesn’t trigger my flow… ---
**Author:** ![Martin\_Verbeek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_verbeek/32/10641_2.png) [@Martin\_Verbeek](https://community.homey.app/u/Martin_Verbeek)\ **Post date:** [March 24, 2023, 11:00am UTC](https://community.homey.app/t/google-nest-sdm/43087/734 "2023-03-24T11:00:47Z")
Is that only on sound? Mine is working fine… ![Screenshot_20230324_115831_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/0/901458d212ad90500486776e7c4c304ae944a0f4.jpeg) ---
**Author:** ![Martin\_Verbeek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_verbeek/32/10641_2.png) [@Martin\_Verbeek](https://community.homey.app/u/Martin_Verbeek)\ **Post date:** [March 24, 2023, 11:01am UTC](https://community.homey.app/t/google-nest-sdm/43087/735 "2023-03-24T11:01:26Z")
Will check it… ---
**Author:** ![Martin\_Verbeek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_verbeek/32/10641_2.png) [@Martin\_Verbeek](https://community.homey.app/u/Martin_Verbeek)\ **Post date:** [March 24, 2023, 11:06am UTC](https://community.homey.app/t/google-nest-sdm/43087/736 "2023-03-24T11:06:04Z")
My doorbell triggers with any face and creates a notification. Could you provide me a screenshot of your flow? ---
**Author:** ![Martin\_Verbeek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_verbeek/32/10641_2.png) [@Martin\_Verbeek](https://community.homey.app/u/Martin_Verbeek)\ **Post date:** [March 24, 2023, 11:09am UTC](https://community.homey.app/t/google-nest-sdm/43087/737 "2023-03-24T11:09:03Z")
Looking at the status of the app it looks like the subscription definitions passed the check and are okay. ---
**Author:** ![Ewen\_Le\_guennec](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ewen_le_guennec/32/25503_2.png) [@Ewen\_Le\_guennec](https://community.homey.app/u/Ewen_Le_guennec)\ **Post date:** [March 24, 2023, 11:15am UTC](https://community.homey.app/t/google-nest-sdm/43087/738 "2023-03-24T11:15:42Z")
![Screenshot_20230324_121006_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/0/70e7bb9e01dbe3813a7e9cacf4761d263cc81560.jpeg) ---
**Author:** ![DominicVonk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dominicvonk/32/53804_2.png) [@DominicVonk](https://community.homey.app/u/DominicVonk)\ **Post date:** [March 24, 2023, 11:19am UTC](https://community.homey.app/t/google-nest-sdm/43087/739 "2023-03-24T11:19:04Z")
Yes I had the same with the migration from 2019 to 2023. This went wrong. The subscriptions are not added again ---
**Author:** ![DGalama](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dgalama/32/10402_2.png) [@DGalama](https://community.homey.app/u/DGalama)\ **Post date:** [March 24, 2023, 11:38am UTC](https://community.homey.app/t/google-nest-sdm/43087/741 "2023-03-24T11:38:48Z")
It is on all. ---
**Author:** ![DominicVonk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dominicvonk/32/53804_2.png) [@DominicVonk](https://community.homey.app/u/DominicVonk)\ **Post date:** [March 24, 2023, 11:40am UTC](https://community.homey.app/t/google-nest-sdm/43087/742 "2023-03-24T11:40:35Z")
Please remove the existing subscriptions. And restart the app @DGalama ---
**Author:** ![Martin\_Verbeek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_verbeek/32/10641_2.png) [@Martin\_Verbeek](https://community.homey.app/u/Martin_Verbeek)\ **Post date:** [March 24, 2023, 12:03pm UTC](https://community.homey.app/t/google-nest-sdm/43087/743 "2023-03-24T12:03:51Z")
The second card will not give a true. As said, faces will only be recognised and in the tags when the camera device is also in the legacy Nest app. The new Google API does not expose the faces. ---
**Author:** ![Martin\_Verbeek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_verbeek/32/10641_2.png) [@Martin\_Verbeek](https://community.homey.app/u/Martin_Verbeek)\ **Post date:** [March 24, 2023, 12:09pm UTC](https://community.homey.app/t/google-nest-sdm/43087/744 "2023-03-24T12:09:32Z")
Do you have more devices than the doorbell and do they give events? If so could you do a logout and login and check that all devices are enabled for events… ![Screenshot_20230324_130742_Chrome Beta](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/8/b8d578b6761e214be14068f2705f2ec423632aae.png) ---
**Author:** ![DGalama](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dgalama/32/10402_2.png) [@DGalama](https://community.homey.app/u/DGalama)\ **Post date:** [March 24, 2023, 12:25pm UTC](https://community.homey.app/t/google-nest-sdm/43087/745 "2023-03-24T12:25:08Z")
I only have the doorbell. I logged out, removed SDM authorization in my Google-account and logged in again. Checked all the boxes as in your screenshot and restarted the app. Unfortunately this did not make a difference. Something else I noticed: In the camera screen it shows an old camera image, but states it was refreshed a few seconds ago. When I press the refresh button, nothing happens. Also, selecting Sound, Motion etc. from the dropdown does not actually select those items. The screen remains as depicted below. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/a/6a9a30d7c9a9a35c7e9dbb9b057f11ca7ce09a22.jpeg) Do I have to re-register or re-authorize at Google because of the move to HP2023? Note that the updating already stopped before I migrated. ---
**Author:** ![Martin\_Verbeek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_verbeek/32/10641_2.png) [@Martin\_Verbeek](https://community.homey.app/u/Martin_Verbeek)\ **Post date:** [March 24, 2023, 12:57pm UTC](https://community.homey.app/t/google-nest-sdm/43087/746 "2023-03-24T12:57:57Z")
The selection of images in the new Homey app is an issue with the Homey app. You will see the timestamp updating in the dropdown. Could you trigger an event with your doorbell and pm me the log. As a last resort, go to [console.cloud.google.com](http://console.cloud.google.com) in the menu goto Pub/Sub select subscriptions, select both subscriptions and remove them. Go back into the Google SDM app and that will try and recreate the subscriptions. PS… it is actually very weird that you do not see updates on the sensor screen. The app must receive an event as you are have images appear in the app, it only does that when an event is received. So forget about deleting the subscriptions in google cloud, they are working. please trigger an event on your doorbell and PM me the complete log. ---
**Author:** ![Kevin\_Mak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kevin_mak/32/57684_2.png) [@Kevin\_Mak](https://community.homey.app/u/Kevin_Mak)\ **Post date:** [March 25, 2023, 6:55am UTC](https://community.homey.app/t/google-nest-sdm/43087/747 "2023-03-25T06:55:08Z")
Hi Dominic, I had the same issue, at the moment I installed the latest version of HCS app, 3,4.0. I dit a new install for the Nest SDM app. Used the credentionals I allready made for the last time a set it up. I removed the existing subscriptions like you posted in a couple of posts ago. Should at the moment everything be working fine? Everytime a set the Nest SDM app up, it crashes within a day. At the moment I see this in the app wat should be fine I guess ![IMG20230325075533](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/1/f130e13a5a845276261ca06bdea6eb8b31d88591.jpeg) ---
**Author:** ![Kevin\_Mak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kevin_mak/32/57684_2.png) [@Kevin\_Mak](https://community.homey.app/u/Kevin_Mak)\ **Post date:** [March 25, 2023, 7:07am UTC](https://community.homey.app/t/google-nest-sdm/43087/748 "2023-03-25T07:07:12Z")
I Set the app up again and it seems working for the moment. When I press the doorbell it still takes a couple of seconds to hear the chime over the sonos. I use an advanced flow and use the "play sound card’. This should be the fastest way? Thanx Kevin ---
**Author:** ![Seinuh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/seinuh/32/16357_2.png) [@Seinuh](https://community.homey.app/u/Seinuh)\ **Post date:** [March 25, 2023, 7:58am UTC](https://community.homey.app/t/google-nest-sdm/43087/749 "2023-03-25T07:58:34Z")
that’s because the calling is done via the cloud and not locally… I made the calling locally via this link… > [@\[HOW TO\] make a Nest hello doorbell z-wave trigger](https://community.homey.app/t/how-to-make-a-nest-hello-doorbell-z-wave-trigger/19805): > > Iam trying here to explane how you can make a trigger when someone is pressing your [Nest Hello](https://store.google.com/nl/product/nest_hello_doorbell) with the use of Z-wave. What do you need. 12VAC Relais like [this](https://www.50five.nl/omron-relais.html?gclid=Cj0KCQjwgNXtBRC6ARIsAIPP7RsugwsvQZWSJbl1Z-51EtGNZZku7tyAAEVaF48iKv9Rg8pkvhIZ1qQaAq2PEALw_wcB) Neo Coolcam [Z-wave door sensor](https://nl.aliexpress.com/item/32705197236.html?spm=a2g0o.detail.1000023.3.661d3bdf8yLZRi) some wiring and a little handy. Importent thing is make sure your nest is working on 12V not 24V (12vac relais are cheaper and much better availble) First step. Breakout the (reed contact) of the Neo Coolcam Sensor. Then solder 2 wires on the the ends. ---
**Author:** ![DGalama](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dgalama/32/10402_2.png) [@DGalama](https://community.homey.app/u/DGalama)\ **Post date:** [March 25, 2023, 11:14am UTC](https://community.homey.app/t/google-nest-sdm/43087/750 "2023-03-25T11:14:07Z")
Hi Martin, What I ended up doing: Reinstalled Homey Community Store Reinstalled Nest SDM This made no difference. I then deleted the device (Doorbell) and tried to add it again. That failed because of a problem with the credentials. When I then reconfigured the Nest SDM app and renewed all credentials I was finally able to add the device again. All is working fine now. Thanks again! [Previous page](https://community.homey.app/t/google-nest-sdm/43087.md?page=35) [Next page](https://community.homey.app/t/google-nest-sdm/43087.md?page=37)