# Google nest can't reach homey **URL:** \ **Category:** Questions & Help\ **Created:** [June 20, 2022, 7:34am UTC](https://community.homey.app/t/google-nest-cant-reach-homey/64924 "2022-06-20T07:34:33Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![sauk1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sauk1/32/8404_2.png) [@sauk1](https://community.homey.app/u/sauk1)\ **Post date:** [June 20, 2022, 7:34am UTC](https://community.homey.app/t/google-nest-cant-reach-homey/64924/1 "2022-06-20T07:34:33Z")
Since a couple of days back none of my Google Nest devices can reach homey and control devices. Quite disappointing, since we use voice commands and screens on Hubs to control lighting I have updated homey, restarted it, relinked the account through “works with google” in the Google app. Even removed the link and added it again. It says “successful” and I can see devices and rooms but everything is offline. My Google products work fine using them for other stuff, accessing the internet. Any ideas what I should do? ---
**Author:** ![Ria\_Banis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ria_banis/32/7966_2.png) [@Ria\_Banis](https://community.homey.app/u/Ria_Banis)\ **Post date:** [June 20, 2022, 11:26am UTC](https://community.homey.app/t/google-nest-cant-reach-homey/64924/2 "2022-06-20T11:26:55Z")
I have the same problem. I contacted google about this. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [June 20, 2022, 11:32am UTC](https://community.homey.app/t/google-nest-cant-reach-homey/64924/3 "2022-06-20T11:32:34Z")
If, as with OP, other devices work fine with Google, the issue is likely to exist with Homey. ---
**Author:** ![sauk1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sauk1/32/8404_2.png) [@sauk1](https://community.homey.app/u/sauk1)\ **Post date:** [June 20, 2022, 11:46am UTC](https://community.homey.app/t/google-nest-cant-reach-homey/64924/4 "2022-06-20T11:46:42Z")
Any solution? ---
**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\ **Post date:** [June 20, 2022, 2:45pm UTC](https://community.homey.app/t/google-nest-cant-reach-homey/64924/5 "2022-06-20T14:45:59Z")
Had a problem like this some days ago (got a new modem), turned out that my Google Home Mini had decided to connect to Wi-Fi via the 5MHz. After blocking this frequency for this device via MAC address, and restarting the speaker, it connected again via 2.4MHz and works fine again. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [June 21, 2022, 7:28pm UTC](https://community.homey.app/t/google-nest-cant-reach-homey/64924/6 "2022-06-21T19:28:32Z")
If it works it works! But it is a bit odd while the Google devices connect to Homey by LAN, regardless of the wifi frequency. I just checked, most of my Ggl devices are on 5GHz wifi and work fine with Homey 🙃 > ![Screenshot_20220621-212251_Home](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/3/d311490a4840656c16e4dc70290e4a72d53ff458.jpeg) I have a standard experia box v10 and separate 2.4 and 5GHz SSID’s ---
**Author:** ![Ria\_Banis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ria_banis/32/7966_2.png) [@Ria\_Banis](https://community.homey.app/u/Ria_Banis)\ **Post date:** [June 24, 2022, 10:34am UTC](https://community.homey.app/t/google-nest-cant-reach-homey/64924/7 "2022-06-24T10:34:23Z")
No not yet. I will post any news as soon as I get it. ---
**Author:** ![Ria\_Banis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ria_banis/32/7966_2.png) [@Ria\_Banis](https://community.homey.app/u/Ria_Banis)\ **Post date:** [June 24, 2022, 10:36am UTC](https://community.homey.app/t/google-nest-cant-reach-homey/64924/8 "2022-06-24T10:36:27Z")
The strange thing is my husband can Connect Homey with google and start flows etc. He added me as family member but I can’t start any flows, I get homey is not available. Right away my husband does the same and then the flow is executed. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [June 24, 2022, 10:54am UTC](https://community.homey.app/t/google-nest-cant-reach-homey/64924/9 "2022-06-24T10:54:36Z")
Sounds like a Homey issue to me. ---
**Author:** ![sauk1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sauk1/32/8404_2.png) [@sauk1](https://community.homey.app/u/sauk1)\ **Post date:** [June 24, 2022, 11:41am UTC](https://community.homey.app/t/google-nest-cant-reach-homey/64924/10 "2022-06-24T11:41:39Z")
I contacted Athom and they have recommended a reset of the homey software, exactly the same procedure as when my zigbee network just stopped responding. That time the reset fixed everything. Will try it in a few days. Can report back afterwards. ---
**Author:** ![sauk1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sauk1/32/8404_2.png) [@sauk1](https://community.homey.app/u/sauk1)\ **Post date:** [August 20, 2022, 9:47pm UTC](https://community.homey.app/t/google-nest-cant-reach-homey/64924/11 "2022-08-20T21:47:16Z")
It did not fix it and Athom think it is because I have too many apps and devices. But that has not changed since everything worked. A mystery…