# Google Home can't find Homey Pro

**URL:** <https://community.homey.app/t/google-home-cant-find-homey-pro/92679>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [October 24, 2023, 8:49am UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679 "2023-10-24T08:49:48Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Kate\_Bevan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kate_bevan/32/144348_2.png) [@Kate\_Bevan](https://community.homey.app/u/Kate_Bevan)\
**Post date:** [October 24, 2023, 8:49am UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679/1 "2023-10-24T08:49:48Z")

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Google Home suddenly reporting that it can’t find my Homey Pro. Been absolutely fine up til now. I’ve rebooted the Homey Pro and tried to reconnect - no joy. Haven’t changed anything on my network, and everything in the Homey app seems fine. What’s happened, and how can I fix it?

Thanks!

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<div class="post-metadata">

**Author:** ![Henk\_Bartels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_bartels/32/12762_2.png) [@Henk\_Bartels](https://community.homey.app/u/Henk_Bartels)\
**Post date:** [October 24, 2023, 9:01am UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679/2 "2023-10-24T09:01:15Z")

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Hello,  
They had maintenence between 09:30 en 10:30 and after that the connections did not work anymore.  
On the status page you can see that they are working on it.

Henk

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<div class="post-metadata">

**Author:** ![Kate\_Bevan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kate_bevan/32/144348_2.png) [@Kate\_Bevan](https://community.homey.app/u/Kate_Bevan)\
**Post date:** [October 24, 2023, 9:02am UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679/3 "2023-10-24T09:02:29Z")

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ah, thank you!

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<div class="post-metadata">

**Author:** ![Seinuh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/seinuh/32/16357_2.png) [@Seinuh](https://community.homey.app/u/Seinuh)\
**Post date:** [October 24, 2023, 9:11am UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679/4 "2023-10-24T09:11:51Z")

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Solved

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<div class="post-metadata">

**Author:** ![Henk\_Bartels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_bartels/32/12762_2.png) [@Henk\_Bartels](https://community.homey.app/u/Henk_Bartels)\
**Post date:** [October 24, 2023, 9:13am UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679/5 "2023-10-24T09:13:22Z")

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Hello,

Does not work here. Google home still gives errors when connecting to Homey…

Henk

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<div class="post-metadata">

**Author:** ![Seinuh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/seinuh/32/16357_2.png) [@Seinuh](https://community.homey.app/u/Seinuh)\
**Post date:** [October 24, 2023, 9:15am UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679/6 "2023-10-24T09:15:05Z")

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I had the same thing, but it works again now…

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<div class="post-metadata">

**Author:** ![Henk\_Bartels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_bartels/32/12762_2.png) [@Henk\_Bartels](https://community.homey.app/u/Henk_Bartels)\
**Post date:** [October 24, 2023, 9:18am UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679/7 "2023-10-24T09:18:28Z")

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When google home connects to Homey, he shows Connected to Homey. He than has to add all devices and than i got an error that ther went something wrong, try again…

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<div class="post-metadata">

**Author:** ![Seinuh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/seinuh/32/16357_2.png) [@Seinuh](https://community.homey.app/u/Seinuh)\
**Post date:** [October 24, 2023, 9:36am UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679/8 "2023-10-24T09:36:03Z")

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Try to say; resync my devices

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<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [October 24, 2023, 9:52am UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679/9 "2023-10-24T09:52:26Z")

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> [@Kate\_Bevan](#):
>
> What’s happened, and how can I fix it?

Guess retry:  
looks like maintenance and resulting Incident

> **[Homey Status](https://status.homey.app/)**
>
> Welcome to Homey's home for real-time and historical data on system performance.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/5/95cc2f0315ad79db0cd52a777f819c2428e05d5c.png)

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<div class="post-metadata">

**Author:** ![Henk\_Bartels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_bartels/32/12762_2.png) [@Henk\_Bartels](https://community.homey.app/u/Henk_Bartels)\
**Post date:** [October 24, 2023, 10:15am UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679/10 "2023-10-24T10:15:48Z")

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It still not working. Still the same errors when trying to connect Google Home to Homey

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<div class="post-metadata">

**Author:** ![Kate\_Bevan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kate_bevan/32/144348_2.png) [@Kate\_Bevan](https://community.homey.app/u/Kate_Bevan)\
**Post date:** [October 24, 2023, 10:44am UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679/11 "2023-10-24T10:44:49Z")

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back up and working here. Thank you, everyone, for your input.

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<div class="post-metadata">

**Author:** ![Zoltan\_Szabo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zoltan_szabo/32/89825_2.png) [@Zoltan\_Szabo](https://community.homey.app/u/Zoltan_Szabo)\
**Post date:** [October 24, 2023, 11:59am UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679/12 "2023-10-24T11:59:29Z")

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After today’s maintenance, Google home connection last, all my homey device was offline. I deleted Homey connection from Google home app, but I can’t reconnect. It said: homey is linked. “Something went wrong, try again.”

I tried several times, but nothing. It’s very annoying because my family use our smart home through Google Home.

Does anybody have an idea, what can I do?

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<div class="post-metadata">

**Author:** ![Zoltan\_Szabo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zoltan_szabo/32/89825_2.png) [@Zoltan\_Szabo](https://community.homey.app/u/Zoltan_Szabo)\
**Post date:** [October 24, 2023, 12:03pm UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679/13 "2023-10-24T12:03:16Z")

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I still can’t connect here. What did you do to fix this?

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<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [October 24, 2023, 7:29pm UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679/14 "2023-10-24T19:29:38Z")

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Just try to connect every now and then. At some point you win and it connects.  
No kidding, somehow you have to be a bit lucky to get connected.

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<div class="post-metadata">

**Author:** ![Henk\_Bartels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_bartels/32/12762_2.png) [@Henk\_Bartels](https://community.homey.app/u/Henk_Bartels)\
**Post date:** [October 26, 2023, 3:31pm UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679/15 "2023-10-26T15:31:37Z")

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Hello,  
The problem is that during the update something happens to the data at Google Home.  
I solved this, to add another email address to google home. And then i could connect to homey again and could use it.  
Henk

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<div class="post-metadata">

**Author:** ![Zoltan\_Szabo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zoltan_szabo/32/89825_2.png) [@Zoltan\_Szabo](https://community.homey.app/u/Zoltan_Szabo)\
**Post date:** [January 3, 2024, 10:22pm UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679/16 "2024-01-03T22:22:06Z")

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I talked with Google customer service for almost 2 hours. But finally, I found the solution: I needed to leave the Google Home beta program, and now everything works properly.

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<div class="post-metadata">

**Author:** ![rkollman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rkollman/32/41874_2.png) [@rkollman](https://community.homey.app/u/rkollman)\
**Post date:** [May 4, 2024, 12:13pm UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679/17 "2024-05-04T12:13:32Z")

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This problem also occurs for me now after working for some years.

Google Home somehow couldn’t find Homey anymore. I tried to reconnect from Google Assistant, but everytime it says “Something went wrong”… So now the Google integration doesn’t work anymore.

What more can I do? Whenever I remove the Google → Homey connection and reconnect it, it first says “Homey connected” but after half a minute it again says “Something whent wrong”

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<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [May 4, 2024, 2:01pm UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679/18 "2024-05-04T14:01:20Z")

</div>

And, what fixes did you try and didn’t work?  
Like this one?

> [@Henk\_Bartels](#):
>
> I solved this, to add another email address to google home

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<div class="post-metadata">

**Author:** ![rkollman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rkollman/32/41874_2.png) [@rkollman](https://community.homey.app/u/rkollman)\
**Post date:** [May 4, 2024, 3:04pm UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679/19 "2024-05-04T15:04:56Z")

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that one I didn’t use yet… But my account already has around 20+ emailadresses linked to it.  
Do I have to log on with one of those than?

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<div class="post-metadata">

**Author:** ![rkollman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rkollman/32/41874_2.png) [@rkollman](https://community.homey.app/u/rkollman)\
**Post date:** [May 4, 2024, 3:17pm UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679/20 "2024-05-04T15:17:01Z")

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Just now I tried to login with my gmail address instead of the other email address I first used but still no results ☹

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