# Getting this error "manager.zigbee.controller startup failed"

**URL:** <https://community.homey.app/t/getting-this-error-manager-zigbee-controller-startup-failed/63392>\
**Category:** Questions & Help\
**Tags:** zigbee, homey-pro\
**Created:** [May 8, 2022, 2:42pm UTC](https://community.homey.app/t/getting-this-error-manager-zigbee-controller-startup-failed/63392 "2022-05-08T14:42:10Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [May 27, 2022, 11:03am UTC](https://community.homey.app/t/getting-this-error-manager-zigbee-controller-startup-failed/63392/6 "2022-05-27T11:03:42Z")

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> [@Zigbee stopped working with the 7.4.1 update](https://community.homey.app/t/zigbee-stopped-working-with-the-7-4-1-update/63888/9):
>
> Following the instructions to put the Homey into recovery mode and then do a full SW download fixed the ZigBee issue for me.

How to:

> [@\[HowTo\]\[Pro\] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222):
>
> This option is only for Homey (Pro) models “Early 2016”, “Early 2018” and “Early 2019” so Only the White Ball’s Sometimes you need the extra options, things hidden for normal use, for example: Full Firmware download Complete Reset to sell your old Homey Or maybe you just want to change Homey’s WiFi. There are now a couple of extra options in the mobile Apps, so no need to use an FireFox or Chome Browser with flags enabled to press the Alt- key on your keyboard. Just use your App from no…

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