# Gebruikte homey pro 2019 **URL:** \ **Category:** Vragen & hulp\ **Created:** [December 3, 2024, 8:36am UTC](https://community.homey.app/t/gebruikte-homey-pro-2019/122487 "2024-12-03T08:36:31Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 3, 2024, 1:16pm UTC](https://community.homey.app/t/gebruikte-homey-pro-2019/122487/2 "2024-12-03T13:16:54Z")
Ik zou even een fabrieksreset doen: Na het inpluggen de Homey na een halve minuut op z’n kop zetten. De Homey app installeren/openen en “nieuwe Homey toevoegen” selecteren. > **[Resetting Homey Pro to factory defaults](https://support.homey.app/hc/en-us/articles/360024602314-Resetting-Homey-Pro-to-factory-defaults)** > > Sometimes you want to fully reset Homey and wipe all information stored on Homey. The process only takes a few steps. > > Make sure Homey is powered on in the upright position. > Make sure Homey is powe... Mocht je een heel hip wifi systeem hebben, neem dit even door als Homey je netwerk niet kan vinden: > [@Problems connecting your new Homey Pro to your WiFi? Try this!](https://community.homey.app/t/problems-connecting-your-new-homey-pro-to-your-wifi-try-this/10161): > > Make sure your WiFi is using the 2.4 GHz network. Make sure your WiFi uses the b / g standard, only n or ac does not work. Turn off your Homey. Restart your Router and any Access Points that distribute IP addresses. Start your Homey again. If the above do not work, turn off 5 GHz WiFi and support for n and ac in your Router / Access Point during Homey installation. Ensure that your SSID (the name of your WiFi) does not use characters other than numbers and letters - do not us… --- _[View the full topic](https://community.homey.app/t/gebruikte-homey-pro-2019/122487)._