# Gardena: Please re-authorize?! **URL:** \ **Category:** Apps\ **Created:** [April 13, 2020, 11:21am UTC](https://community.homey.app/t/gardena-please-re-authorize/28295 "2020-04-13T11:21:57Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Mario\_Me](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mario_me/32/12703_2.png) [@Mario\_Me](https://community.homey.app/u/Mario_Me)\ **Post date:** [April 13, 2020, 11:21am UTC](https://community.homey.app/t/gardena-please-re-authorize/28295/1 "2020-04-13T11:21:57Z")
Hi there, The Gardena App of Athom constantly keeps telling „Please re-authorize“. As Athom didn’t react to that since months: Does anyone know what to do here? Note: Re-installing the App is no option as this will kill all flows. Cheers ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [April 13, 2020, 11:40am UTC](https://community.homey.app/t/gardena-please-re-authorize/28295/2 "2020-04-13T11:40:24Z")
For most apps it is just try to add a device. It will then authorize but not find new devices and store the tokens on Homey and fix it for the existing devices. ---
**Author:** ![Mario\_Me](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mario_me/32/12703_2.png) [@Mario\_Me](https://community.homey.app/u/Mario_Me)\ **Post date:** [April 13, 2020, 3:11pm UTC](https://community.homey.app/t/gardena-please-re-authorize/28295/3 "2020-04-13T15:11:53Z")
Thx for answering so quick! Unfortunately in that case it doesn’t work. ☹ ---
**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\ **Post date:** [April 13, 2020, 4:32pm UTC](https://community.homey.app/t/gardena-please-re-authorize/28295/4 "2020-04-13T16:32:02Z")
It can help to delete the device and then the App, restart Homey and reinstall. At this moment i have problems with the water control and supported a ticket. I get the following notification; 400 Bad Gateway ---
**Author:** ![CyberSponk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersponk/32/8334_2.png) [@CyberSponk](https://community.homey.app/u/CyberSponk)\ **Post date:** [April 14, 2020, 4:16am UTC](https://community.homey.app/t/gardena-please-re-authorize/28295/5 "2020-04-14T04:16:57Z")
> [@Marcel\_Ubels](#): > > At this moment i have problems with the water control and supported a ticket. I get the following notification; 400 Bad Gateway Have the same since an Mower-Update and Water-Control-Update from Gardena last week. Also made a Ticket. ---
**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\ **Post date:** [April 14, 2020, 5:43am UTC](https://community.homey.app/t/gardena-please-re-authorize/28295/6 "2020-04-14T05:43:57Z")
As workaround i use ifttt from homey. This seems to work. Further on testing this week. Edit: Works great and for now reliable ---
**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\ **Post date:** [April 17, 2020, 12:52pm UTC](https://community.homey.app/t/gardena-please-re-authorize/28295/7 "2020-04-17T12:52:31Z")
Got a reply from Athom. They stated the devices at Athom also don’t work. They also don’t work with Gardena’s own app. So Athom states that therefore the problem has to be resolved by Gardena. I have replied that the Gardena App works fine for me and that Gardena also works with IFTTT. Hope for a solution from Athom. ---
**Author:** ![CyberSponk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersponk/32/8334_2.png) [@CyberSponk](https://community.homey.app/u/CyberSponk)\ **Post date:** [April 17, 2020, 3:23pm UTC](https://community.homey.app/t/gardena-please-re-authorize/28295/8 "2020-04-17T15:23:33Z")
> [@Marcel\_Ubels](#): > > They also don’t work with Gardena’s own app. With Gardena-Own-App for me all works fine. With Homey-Gardena-App it is not working. So it seens an Athom-Problem. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [April 17, 2020, 3:40pm UTC](https://community.homey.app/t/gardena-please-re-authorize/28295/9 "2020-04-17T15:40:15Z")
I guess the Gardena app will miraculously disappear from the app store soon… 😜 ---
**Author:** ![CyberSponk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersponk/32/8334_2.png) [@CyberSponk](https://community.homey.app/u/CyberSponk)\ **Post date:** [April 17, 2020, 7:56pm UTC](https://community.homey.app/t/gardena-please-re-authorize/28295/10 "2020-04-17T19:56:10Z")
> [@robertklep](#): > > I guess the Gardena app will miraculously disappear from the app store soo Hmm. Sure? Why you think this? ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [April 17, 2020, 8:04pm UTC](https://community.homey.app/t/gardena-please-re-authorize/28295/11 "2020-04-17T20:04:05Z")
> [@CyberSponk](#): > > Why you think this? Athom problem with app? Let the app vanish, problem solved. 😉 ---
**Author:** ![CyberSponk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersponk/32/8334_2.png) [@CyberSponk](https://community.homey.app/u/CyberSponk)\ **Post date:** [April 17, 2020, 8:24pm UTC](https://community.homey.app/t/gardena-please-re-authorize/28295/12 "2020-04-17T20:24:09Z")
> [@Rocodamelshekima](#): > > Let the app vanish, problem solved. Oh no. 😳. The error occurs since the last Update from Gardena for their Devices. ---
**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\ **Post date:** [April 21, 2020, 10:04am UTC](https://community.homey.app/t/gardena-please-re-authorize/28295/13 "2020-04-21T10:04:49Z")
They are on to it, got a reply from Athom. Development will look into it. **Hi Marcel,** **Bedankt voor je terugkoppeling, ik heb het intern doorgegeven aan Development zodat zij er nogmaals naar kunnen kijken!** **Met vriendelijke groet,** ---
**Author:** ![Stefan\_Persson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_persson/32/8655_2.png) [@Stefan\_Persson](https://community.homey.app/u/Stefan_Persson)\ **Post date:** [May 10, 2020, 10:46am UTC](https://community.homey.app/t/gardena-please-re-authorize/28295/14 "2020-05-10T10:46:43Z")
Interesting, Could you briefly describe how you did this? Did you make your “own” Gardena IFTTT applet for this? ---
**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\ **Post date:** [May 10, 2020, 1:57pm UTC](https://community.homey.app/t/gardena-please-re-authorize/28295/15 "2020-05-10T13:57:57Z")
No nothing special. Just the IFTTT app and IFTTT. [https://homey.app/f/S3GS\_7](https://homey.app/f/S3GS_7) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/6/e687a6ae4e4203c8f910b46c8537bd71e886e9ee.jpeg) ---
**Author:** ![Stefan\_Persson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_persson/32/8655_2.png) [@Stefan\_Persson](https://community.homey.app/u/Stefan_Persson)\ **Post date:** [May 10, 2020, 9:05pm UTC](https://community.homey.app/t/gardena-please-re-authorize/28295/16 "2020-05-10T21:05:32Z")
Thank you very much! I got it working again via IFTTT 🙂 ---
**Author:** ![Mario\_Me](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mario_me/32/12703_2.png) [@Mario\_Me](https://community.homey.app/u/Mario_Me)\ **Post date:** [May 11, 2020, 7:45pm UTC](https://community.homey.app/t/gardena-please-re-authorize/28295/17 "2020-05-11T19:45:42Z")
Yeah, same here. What I’ve learned during the last 2 years is two things: - Donald Duck isn’t the big cousin of Donald Trump - Athom never does anything wrong 😏 BTW The Gardena App never had any issues and Gardena told me that. So therefore I think it’s pretty clear… ---
**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\ **Post date:** [June 3, 2020, 7:05pm UTC](https://community.homey.app/t/gardena-please-re-authorize/28295/18 "2020-06-03T19:05:13Z")
In reply to my ticket Athoms stated today that they are in contact with Gardena to solve the issue. Ifttt does work well, so I assume this talking could be about which party is responsible for maintaining the app up to date. ---
**Author:** ![Ablanc](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ablanc/32/16640_2.png) [@Ablanc](https://community.homey.app/u/Ablanc)\ **Post date:** [June 8, 2020, 1:39pm UTC](https://community.homey.app/t/gardena-please-re-authorize/28295/19 "2020-06-08T13:39:27Z")
the problem is a long resolution, months since it doesn’t work ---
**Author:** ![Mario\_Me](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mario_me/32/12703_2.png) [@Mario\_Me](https://community.homey.app/u/Mario_Me)\ **Post date:** [June 21, 2020, 4:41pm UTC](https://community.homey.app/t/gardena-please-re-authorize/28295/20 "2020-06-21T16:41:35Z")
Perhaps they’ll manage to fix it for summer 2022. [Next page](https://community.homey.app/t/gardena-please-re-authorize/28295.md?page=2)