# Gardena App for Homey with official integration: "Rate limited" issue

**URL:** <https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512>\
**Category:** Apps\
**Tags:** app\
**Created:** [July 17, 2020, 4:56pm UTC](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512 "2020-07-17T16:56:28Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![ConFu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/confu/32/21798_2.png) [@ConFu](https://community.homey.app/u/ConFu)\
**Post date:** [July 17, 2020, 4:56pm UTC](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512/1 "2020-07-17T16:56:28Z")

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Homey sent out an email earlier today that the Homey app now supports the official Gardena integration!

… but it was necessary to reauthorize. After updating to Gardena App v2.0.1 and authorizing I get “Rate limited”.

I have then tried to uninstall the Gardena device (Sileno Mower), uninstalled the app, restart Homey and reinstall the app. Still get “Rate limited” when trying to add a device.

Has anybody been able to get this to work after the Gardena app update?

Update July 24, 2020: I was able to add my Gardena device today. App version is still 2.0.1. Maybe I got lucky, or something changed outside the app.

Update July 28, 2020: The mower was unavailable again (rate limited). Repairing and logging in to re-auth fixed the issue.  
Edit2: Straight back to the “rate limited” problem within minutes. Not impressed.

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**Author:** ![Markus\_F](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/markus_f/32/14910_2.png) [@Markus\_F](https://community.homey.app/u/Markus_F)\
**Post date:** [July 17, 2020, 5:11pm UTC](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512/2 "2020-07-17T17:11:22Z")

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Nope… Same issue here. Perfekt Update 😡

My mower and my sensor… Both brings the rate limit error after the update.

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**Author:** ![Norbert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/norbert/32/15120_2.png) [@Norbert](https://community.homey.app/u/Norbert)\
**Post date:** [July 17, 2020, 5:25pm UTC](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512/3 "2020-07-17T17:25:29Z")

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I have the same problem.  
Tried uninstalling the gardena app en rebooting the Homey. I also checked if therre were firmware upgrades for Gardene. But keep getting the rate limted error.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/3/835a9a76501604eb393bf58e15c7b4da25678ba2.jpeg)

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**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\
**Post date:** [July 17, 2020, 6:00pm UTC](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512/4 "2020-07-17T18:00:56Z")

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Best update ever😋

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/d/6def6c9ddb97bb0a54d5a8bfc8fca85e86c57994.jpeg)

Just have to find the repairsocket

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**Author:** ![Ollem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ollem/32/9413_2.png) [@Ollem](https://community.homey.app/u/Ollem)\
**Post date:** [July 17, 2020, 6:39pm UTC](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512/6 "2020-07-17T18:39:26Z")

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+1 same error for me

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**Author:** ![Jonas\_Lindqvist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonas_lindqvist/32/16576_2.png) [@Jonas\_Lindqvist](https://community.homey.app/u/Jonas_Lindqvist)\
**Post date:** [July 17, 2020, 6:54pm UTC](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512/7 "2020-07-17T18:54:10Z")

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Same here… interesting that they don’t have managed to get API calls correct as they have an official connection now… 🤔

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**Author:** ![MarcoRuiter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcoruiter/32/33528_2.png) [@MarcoRuiter](https://community.homey.app/u/MarcoRuiter)\
**Post date:** [July 17, 2020, 7:37pm UTC](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512/8 "2020-07-17T19:37:33Z")

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That’s what you get when a app is a official company supported app made by a prutser 😂

For now just use a ifttt connection and what to the number hit around 10 after the . 😉

It’s a fraction slower but works flawlessly

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**Author:** ![ConFu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/confu/32/21798_2.png) [@ConFu](https://community.homey.app/u/ConFu)\
**Post date:** [July 17, 2020, 8:45pm UTC](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512/9 "2020-07-17T20:45:08Z")

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My search skills didn’t find another thread on this issue. If this thread duplicates another one please share and I’ll update the start post.

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**Author:** ![CyberSponk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersponk/32/8334_2.png) [@CyberSponk](https://community.homey.app/u/CyberSponk)\
**Post date:** [July 18, 2020, 4:35am UTC](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512/10 "2020-07-18T04:35:50Z")

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> [@ConFu](#):
>
> My search skills didn’t find another thread on this issue.

See here:

> [@Gardena: Please re-authorize?!](https://community.homey.app/t/gardena-please-re-authorize/28295):
>
> Hi there, The Gardena App of Athom constantly keeps telling „Please re-authorize“. As Athom didn’t react to that since months: Does anyone know what to do here? Note: Re-installing the App is no option as this will kill all flows. Cheers

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**Author:** ![Qualle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/qualle/32/29523_2.png) [@Qualle](https://community.homey.app/u/Qualle)\
**Post date:** [July 18, 2020, 7:20am UTC](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512/11 "2020-07-18T07:20:31Z")

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+1 same error for me

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<div class="post-metadata">

**Author:** ![ConFu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/confu/32/21798_2.png) [@ConFu](https://community.homey.app/u/ConFu)\
**Post date:** [July 18, 2020, 1:11pm UTC](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512/12 "2020-07-18T13:11:07Z")

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Thanks, the thread is about a different issue though, even if someone has started commenting on the “Rate limited” issue lately 🙂

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [July 18, 2020, 1:26pm UTC](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512/13 "2020-07-18T13:26:36Z")

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U are correct. We CAN open 37 Google Home topics with almost the same questions but we can’t open a Gardena (specific rate limit issue) topic?  
Onzin! U did it the right way!

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [July 18, 2020, 1:45pm UTC](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512/15 "2020-07-18T13:45:14Z")

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@RoyWissenburg for moderator!  
It’s fun to do Roy. Athom is organizing BBQ’s for moderators all the time where money is no issue at all.  
U also get a lot of friends when being a moderator so why not ask for the job?

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [July 18, 2020, 2:08pm UTC](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512/16 "2020-07-18T14:08:23Z")

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> [@Rocodamelshekima](#):
>
> Athom is organizing BBQ’s for moderators all the time where money is no issue at all.

Here’s a photo from the last one

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/9/09a2bc1039102869dc2f1f0e1d2eace78e614b96.jpeg)

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<div class="post-metadata">

**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [July 18, 2020, 2:12pm UTC](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512/17 "2020-07-18T14:12:55Z")

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And one from the 2017 bbq:

 ![bbq-athom-2017](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/4/740d6bd9cd78308c4ba2f828e867b31d15501fc4.png)

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<div class="post-metadata">

**Author:** ![ConFu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/confu/32/21798_2.png) [@ConFu](https://community.homey.app/u/ConFu)\
**Post date:** [July 18, 2020, 2:42pm UTC](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512/19 "2020-07-18T14:42:28Z")

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I do appreciate BBQ and moderators. Based on the posts on the subject I’m assuming there are no moderators in the forum since this is in no way relevant to this thread? 😉

Edit: Fixed a typo

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<div class="post-metadata">

**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [July 18, 2020, 3:32pm UTC](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512/20 "2020-07-18T15:32:13Z")

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U must be the first who appreciates moderators!  
Sorry.

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**Author:** ![AlexD](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@AlexD](https://community.homey.app/u/AlexD)\
**Post date:** [July 19, 2020, 6:56am UTC](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512/21 "2020-07-19T06:56:27Z")

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I have the same issue:

Tried the „repair“, after that it looked ok for some seconds but then devices get failure again.

Tried repair again, had to authorize again w/o effect…

I deleted the app, re-installed it, re-authorized now getting „Rate Limit“ error…

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [July 19, 2020, 7:02am UTC](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512/22 "2020-07-19T07:02:26Z")

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It sounds like Athom is using a single API key for _all_ Homey users. Given that the Gardena API has very unforgiving rate limits (at most one call every 15 minutes with a total maximum of 3000 per month), that’s not going to work.

Contact Athom through the [support form](https://support.athom.com/hc/en-us/articles/360015784034-Submit-a-support-request), there’s nothing other users can do about this.

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<div class="post-metadata">

**Author:** ![ConFu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/confu/32/21798_2.png) [@ConFu](https://community.homey.app/u/ConFu)\
**Post date:** [July 19, 2020, 7:12am UTC](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512/23 "2020-07-19T07:12:13Z")

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Like this post if you have filled in the support form for this Gardena “Rate Limited” issue.

[Next page](https://community.homey.app/t/gardena-app-for-homey-with-official-integration-rate-limited-issue/32512.md?page=2)
