# Friends & Family went wrong

**URL:** <https://community.homey.app/t/friends-family-went-wrong/141262>\
**Category:** Questions & Help\
**Created:** [August 7, 2025, 7:18pm UTC](https://community.homey.app/t/friends-family-went-wrong/141262 "2025-08-07T19:18:22Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![Alessandro\_Mavilla](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alessandro_mavilla/32/121367_2.png) [@Alessandro\_Mavilla](https://community.homey.app/u/Alessandro_Mavilla)\
**Post date:** [August 7, 2025, 7:18pm UTC](https://community.homey.app/t/friends-family-went-wrong/141262/1 "2025-08-07T19:18:22Z")

</div>

Hi everyone,  
I have a Homey Pro and I think I’ve created a problem with Friends & Family.  
I created an invitation that wasn’t confirmed.  
I sent another invitation and it was blocked. I get this blocking screen. How can I restore sharing with Friends & Family?  
Otherwise, Homey works fine.

---

<div class="post-metadata">

**Author:** ![Alessandro\_Mavilla](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alessandro_mavilla/32/121367_2.png) [@Alessandro\_Mavilla](https://community.homey.app/u/Alessandro_Mavilla)\
**Post date:** [August 7, 2025, 7:18pm UTC](https://community.homey.app/t/friends-family-went-wrong/141262/2 "2025-08-07T19:18:58Z")

</div>

![1000087891](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/c/bc86a3f976b84ce1ac367b24a269f184d32c0052.jpeg)

---

<div class="post-metadata">

**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\
**Post date:** [August 7, 2025, 7:45pm UTC](https://community.homey.app/t/friends-family-went-wrong/141262/3 "2025-08-07T19:45:20Z")

</div>

Perhaps you can cancel or accept the invitation via the web app. Go to the Settings cog wheel \> Family & Guests? There you can maintain users and invitations. And delete them if needed (via the context menu when clicking the three dots next to the user).

---

<div class="post-metadata">

**Author:** ![Alessandro\_Mavilla](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alessandro_mavilla/32/121367_2.png) [@Alessandro\_Mavilla](https://community.homey.app/u/Alessandro_Mavilla)\
**Post date:** [August 7, 2025, 7:50pm UTC](https://community.homey.app/t/friends-family-went-wrong/141262/4 "2025-08-07T19:50:45Z")

</div>

SunBeach thanks for the reply, but from the settings menu if I click on F&F I get the screen I sent, and when I press try again the app resets everything

---

<div class="post-metadata">

**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\
**Post date:** [August 7, 2025, 7:54pm UTC](https://community.homey.app/t/friends-family-went-wrong/141262/5 "2025-08-07T19:54:50Z")

</div>

Just to double check: is the screenshot/error from Homey’s mobile app or the web app; thus by using a web browser and navigate to [https://my.homey.app/](https://my.homey.app/)?

---

<div class="post-metadata">

**Author:** ![Alessandro\_Mavilla](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alessandro_mavilla/32/121367_2.png) [@Alessandro\_Mavilla](https://community.homey.app/u/Alessandro_Mavilla)\
**Post date:** [August 7, 2025, 8:37pm UTC](https://community.homey.app/t/friends-family-went-wrong/141262/6 "2025-08-07T20:37:10Z")

</div>

Great suggestion. I deleted the invitation and everything is fine again.

Thank you

---

<div class="post-metadata">

**Author:** ![gerard\_athom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerard_athom/32/121166_2.png) [@gerard\_athom](https://community.homey.app/u/gerard_athom)\
**Post date:** [August 8, 2025, 1:59am UTC](https://community.homey.app/t/friends-family-went-wrong/141262/7 "2025-08-08T01:59:45Z")

</div>

Should be resolved in the latest release (9.5.0)