# Foscam : callback is not a function

**URL:** <https://community.homey.app/t/foscam-callback-is-not-a-function/58438>\
**Category:** Questions & Help\
**Tags:** app\
**Created:** [January 14, 2022, 8:51pm UTC](https://community.homey.app/t/foscam-callback-is-not-a-function/58438 "2022-01-14T20:51:32Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Cedric\_Seifried](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cedric_seifried/32/18664_2.png) [@Cedric\_Seifried](https://community.homey.app/u/Cedric_Seifried)\
**Post date:** [January 14, 2022, 8:51pm UTC](https://community.homey.app/t/foscam-callback-is-not-a-function/58438/1 "2022-01-14T20:51:32Z")

</div>

Hi community,

I bought 3 New camera Foscam but when I want to Connect them to homey I have thé error message « callback is not a function ».

I need to introduce a camera user name and a password …

Do you have a solution to solve it ?

Thanks !

---

<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [January 15, 2022, 6:19am UTC](https://community.homey.app/t/foscam-callback-is-not-a-function/58438/2 "2022-01-15T06:19:12Z")

</div>

Judging from the reviews on the app page, this issue has existed for a while and apparently doesn’t get solved. You should contact the app developer: [support@foscam.com](mailto:support@foscam.com)

---

<div class="post-metadata">

**Author:** ![Reinoud\_Visser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/reinoud_visser/32/47723_2.png) [@Reinoud\_Visser](https://community.homey.app/u/Reinoud_Visser)\
**Post date:** [April 8, 2022, 7:52pm UTC](https://community.homey.app/t/foscam-callback-is-not-a-function/58438/3 "2022-04-08T19:52:55Z")

</div>

Hi Cedric,

I also bought a Foscam camera. The “callback is not a function” means you are using the wrong UN/PW.  
What worked for me was the following:

- You first need to create a UN/PW for your Foscam account
- Next you create in the foscam Android app after having selected the camera a un/pw admin123/admin123.
- Next install Foscam VMS (download from Foscam website) on Windows
- Search in the camera for the user admin123
- Create for the camera in VMS a un/pw admin456/admin456 with administrator rights
- Go to Homey, select the camera, for un/pw use the admin456/admin456
- Please be aware of automatically added spaces or capitals!