# FLOWS is suddenly missing in my android app

**URL:** <https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [August 31, 2023, 7:32pm UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492 "2023-08-31T19:32:29Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Jan\_Severin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_severin/32/71011_2.png) [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\
**Post date:** [August 31, 2023, 7:32pm UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492/1 "2023-08-31T19:32:29Z")

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Hello.  
I can no longer see my flows in my android app.  
When I press the button for flows, the Homey app closes down.  
Fortunately, I can still see all the flows on my Mac.  
I must have made a mistake when I cleaned up my flows on my mobile.  
I very much hope that there is someone in the front room who can help?

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 31, 2023, 7:36pm UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492/2 "2023-08-31T19:36:57Z")

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Start with: [Problems with Homey?](https://community.homey.app/t/problems-with-homey/35744)

Phone Model? App Version? etc… What have you tried already? already tried another Phone? Logout Login ?

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**Author:** ![Jan\_Severin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_severin/32/71011_2.png) [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\
**Post date:** [August 31, 2023, 7:52pm UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492/3 "2023-08-31T19:52:33Z")

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Thanks for your reply.  
My phone: Samsung s23 ultra Android 13  
My wife’s mobile Samsung s22 ultra Android 13 also shuts down the app when she taps flow.  
I accidentally deleted some data under my wife’s and my name in flows. I can see now that I shouldn’t have done that.  
II have tried closing the app and restarting the mobile

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 31, 2023, 8:00pm UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492/4 "2023-08-31T20:00:42Z")

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What Mobile App version ?

> **[Homey Mobile App Changelog](https://homey.app/en-us/wiki/homey-mobile-app-changelog/)**

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**Author:** ![Jan\_Severin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_severin/32/71011_2.png) [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\
**Post date:** [August 31, 2023, 8:05pm UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492/5 "2023-08-31T20:05:03Z")

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Version 7.3.0

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<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 31, 2023, 8:11pm UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492/6 "2023-08-31T20:11:16Z")

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Tried updating?

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**Author:** ![Jan\_Severin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_severin/32/71011_2.png) [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\
**Post date:** [August 31, 2023, 8:13pm UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492/7 "2023-08-31T20:13:44Z")

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I believe that both my Homey app and my mobile’s software are updated to the latest versions

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**Author:** ![Jan\_Severin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_severin/32/71011_2.png) [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\
**Post date:** [August 31, 2023, 8:16pm UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492/8 "2023-08-31T20:16:48Z")

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If it is not possible to add the phone numbers, is it perhaps a solution to delete Data and Cache and reinstall the app?

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 31, 2023, 8:22pm UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492/9 "2023-08-31T20:22:56Z")

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Normal I will not promote a Beta, but I guess I have seen this one als in 7.3.1.xxxx

> - Stability Enhancement: Addressed app crashing problems on Android and improved startup time.

> **[Homey Mobile App Changelog](https://homey.app/en-us/wiki/homey-mobile-app-changelog/)**

Probably you did something exceptional in your Flows, Flownames or FlowFolders.

If they are visible on the WebApp I would not worry.  
You could create a support request at Athom or try the Beta Android App.

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<div class="post-metadata">

**Author:** ![Jan\_Severin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_severin/32/71011_2.png) [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\
**Post date:** [August 31, 2023, 8:37pm UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492/10 "2023-08-31T20:37:02Z")

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Thanks for your reply.  
On my Mac book, flows are visible and work as they should.  
It is in the mobile app that the app shuts down when I press the flows icon.

The easiest thing for me would probably be to reinstall the app. Do you know if I will get my flows back in my web app if I delete and reinstall the app?

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<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 31, 2023, 8:42pm UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492/11 "2023-08-31T20:42:53Z")

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Flows are not on your mobile, but on your Homey.

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<div class="post-metadata">

**Author:** ![Jan\_Severin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_severin/32/71011_2.png) [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\
**Post date:** [August 31, 2023, 8:46pm UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492/12 "2023-08-31T20:46:17Z")

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Thanks for your reply  
I know that flows is on my Mac book. What I meant was that I hope that I will be able to see my flows again on my mobile app if I uninstall and reinstall the app on the mobile?

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<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 31, 2023, 8:48pm UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492/13 "2023-08-31T20:48:42Z")

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Your Flows are not on your Mac book,  
they are on your Homey.  
I don’t know if the Beta App solves your problem from an crashing Mobile app, Only think it should be an option to test.

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<div class="post-metadata">

**Author:** ![Jan\_Severin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_severin/32/71011_2.png) [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\
**Post date:** [August 31, 2023, 9:03pm UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492/14 "2023-08-31T21:03:11Z")

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Hello  
Thanks for your help.  
I tried uninstalling and reinstalling the app on both mobiles.  
Unfortunately that didn’t help.  
I will contact Homey.

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<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [September 1, 2023, 4:28am UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492/15 "2023-09-01T04:28:42Z")

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> [@Jan\_Severin](#):
>
> I tried uninstalling and reinstalling the app on both mobiles

My suggestion was upgrade to the beta 7.4.0, but you can also wait until that rolls out tou your devices.

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<div class="post-metadata">

**Author:** ![Jan\_Severin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_severin/32/71011_2.png) [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\
**Post date:** [September 1, 2023, 6:49am UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492/16 "2023-09-01T06:49:10Z")

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All my installed apps are still in the library.  
Since the system works and I can still fix my flows on my Mac, I will follow your advice and see if version 7.4.0 solves the problem.  
Thanks for your advice. 😀

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<div class="post-metadata">

**Author:** ![Jan\_Severin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_severin/32/71011_2.png) [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\
**Post date:** [September 1, 2023, 7:04am UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492/17 "2023-09-01T07:04:55Z")

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Hello  
On my Homey Pro I use version 10.0.3

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<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [September 1, 2023, 8:17am UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492/18 "2023-09-01T08:17:46Z")

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And your Mobile App on Android? Version 7.3.x or 7.4.x ?

> **[Homey Mobile App Changelog](https://homey.app/en-us/wiki/homey-mobile-app-changelog/)**

> - Stability Enhancement: Addressed app crashing problems on Android and improved startup time.

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<div class="post-metadata">

**Author:** ![Jan\_Severin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_severin/32/71011_2.png) [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\
**Post date:** [September 1, 2023, 8:49am UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492/19 "2023-09-01T08:49:33Z")

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My app version 7.3.0

Homey continuously releases updates at short intervals so it probably won’t be long before they release version 7.4.0

👍👍

Den 1. sep. 2023, fra 10.27, Geurt Dijker via Homey Community Forum \<[notifications@athom.discoursemail.com](mailto:notifications@athom.discoursemail.com)\> skrev:

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<div class="post-metadata">

**Author:** ![Jan\_Severin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_severin/32/71011_2.png) [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\
**Post date:** [September 1, 2023, 7:41pm UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492/20 "2023-09-01T19:41:58Z")

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Hi  
I got this answer from Dennis in Athom.  
“Can you please check if there’s a Flow on your Homey Pro which has no name? Or if there’s a Flow which uses special characters? If this is the case, could you please rename these Flows?”  
After I removed a few special characters in the flows I got my flows back. 😀 😀 😀

[Next page](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492.md?page=2)
