# Flows are losing its cards **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro\ **Created:** [October 5, 2023, 5:13am UTC](https://community.homey.app/t/flows-are-losing-its-cards/91002 "2023-10-05T05:13:50Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![osado](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osado/32/43422_2.png) [@osado](https://community.homey.app/u/osado)\ **Post date:** [October 5, 2023, 5:13am UTC](https://community.homey.app/t/flows-are-losing-its-cards/91002/1 "2023-10-05T05:13:50Z")
Hi, I am experiencing flows who suddenly have an unavailable card. So my smart home becomes more ‘dumb’ now. How can this happen? Maybe related to Hue devices as it happens to flows with Hue sensors and the Hue Tap. Starting over again will cost some time I’m afraid and of course I want to know for sure it will not happen again. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [October 5, 2023, 5:26am UTC](https://community.homey.app/t/flows-are-losing-its-cards/91002/2 "2023-10-05T05:26:37Z")
> [@osado](#): > > How can this happen? It depends on the card, but this typically happens when a device (or app) on which the flow card depends became unavailable (or removed, or in the case of an app, was paused). ---
**Author:** ![osado](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osado/32/43422_2.png) [@osado](https://community.homey.app/u/osado)\ **Post date:** [October 5, 2023, 6:48am UTC](https://community.homey.app/t/flows-are-losing-its-cards/91002/3 "2023-10-05T06:48:55Z")
Interesting as I haven’t changed anything last week. Yesterday I already noticed the Hue Tap wasn’t working and since this morning the Hue sensors. ![IMG_1908](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/c/0c2c2dada4f29ee121c3e813142b284cc35c6d08.jpeg) ---
**Author:** ![osado](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osado/32/43422_2.png) [@osado](https://community.homey.app/u/osado)\ **Post date:** [October 5, 2023, 6:51am UTC](https://community.homey.app/t/flows-are-losing-its-cards/91002/4 "2023-10-05T06:51:22Z")
Notice all devices in the Hue app being unavailable…. ![IMG_1909](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/b/3bb83bbd1228a56528de23fabb5d0f2e4ec0fed6.jpeg) ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [October 5, 2023, 6:53am UTC](https://community.homey.app/t/flows-are-losing-its-cards/91002/5 "2023-10-05T06:53:27Z")
So that’s the reason your flows are broken. I can’t help with fixing the Hue problem though. ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [October 5, 2023, 7:21am UTC](https://community.homey.app/t/flows-are-losing-its-cards/91002/6 "2023-10-05T07:21:36Z")
> [@osado](#): > > the Hue app being unavailable And when you restart app ? ---
**Author:** ![osado](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osado/32/43422_2.png) [@osado](https://community.homey.app/u/osado)\ **Post date:** [October 5, 2023, 11:17am UTC](https://community.homey.app/t/flows-are-losing-its-cards/91002/7 "2023-10-05T11:17:14Z")
Hi Sharkys, do you mean restarting the Homey app on my iPhone or the Hue app within the Homey app? For the latter, how to do so? ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [October 5, 2023, 11:20am UTC](https://community.homey.app/t/flows-are-losing-its-cards/91002/8 "2023-10-05T11:20:03Z")
He would mean the Hue app in Homey. ---
**Author:** ![osado](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osado/32/43422_2.png) [@osado](https://community.homey.app/u/osado)\ **Post date:** [October 5, 2023, 11:26am UTC](https://community.homey.app/t/flows-are-losing-its-cards/91002/9 "2023-10-05T11:26:08Z")
How can I do this? When I look in the Homey app at “My apps” and open the Hue app, I don’t see a restart option. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [October 5, 2023, 11:38am UTC](https://community.homey.app/t/flows-are-losing-its-cards/91002/10 "2023-10-05T11:38:21Z")
Tap on the gear in the top right corner and the restart button is at the bottom. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/a/da02ac852b355da45e76b0acb49a369051e5db0f.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/5/55e735add8e587adb72ea86f66586dca2f3878fd.jpeg) ---
**Author:** ![osado](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osado/32/43422_2.png) [@osado](https://community.homey.app/u/osado)\ **Post date:** [October 5, 2023, 11:57am UTC](https://community.homey.app/t/flows-are-losing-its-cards/91002/11 "2023-10-05T11:57:52Z")
I believe it did fix it. Cannot check in real as i’m not at home atm 🙂 Thank you all! ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [October 5, 2023, 1:31pm UTC](https://community.homey.app/t/flows-are-losing-its-cards/91002/12 "2023-10-05T13:31:53Z")
Btw, it’s possible to restart an app through a flow, e.g. every day at 5 am. This can prevent the app from crashing regularly. However, if the app crashes regularly without the flow, you should contact the app developer.