# First Zigbee device randomly working

**URL:** <https://community.homey.app/t/first-zigbee-device-randomly-working/88755>\
**Category:** Questions & Help\
**Tags:** zigbee, homey-pro\
**Created:** [September 4, 2023, 2:55pm UTC](https://community.homey.app/t/first-zigbee-device-randomly-working/88755 "2023-09-04T14:55:05Z")\
**Posts on this page:** 1\
**Showing post:** 12

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [September 4, 2023, 7:51pm UTC](https://community.homey.app/t/first-zigbee-device-randomly-working/88755/12 "2023-09-04T19:51:58Z")

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> [@Arco](#):
>
> I have no idea how to contact them

Seriously, how do they have to make it better findable than this

 ![Screenshot_20230904-214958_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/9/29a01de3efa1c08527ad2ef02e10c762d7d2a2e5.jpeg)

> [@Arco](#):
>
> Nedis is not working

> [@Arco](#):
>
> Petlux not found, even though it’s in the Smart Life app.

Nedis what? Zigbee or wifi. When wifi, use either the Tuya Smart app or Smartlife app on your phone.  
Tuya cloud app can control almost any Tuya wifi device, if not direct, then by tap-to-run or Raw commands.  
It’s all in the first post of TC app topic:

> [@\[HOWTO\] Find app support topics or support links](https://community.homey.app/t/howto-find-app-support-topics-or-support-links/68698):
>
> (NL versie vind je [hier](https://community.homey.app/t/howto-uitleg-hoe-vind-je-het-juiste-app-topic-of-de-juiste-support-links/68702) ) Dear Homey and forum user, Try to ask your question, or post your message, into related topics please: There’s a system with dedicated forum topics for most apps. This way, you will be able to get support the quickest way, and to get directly in touch with fellow app users and the developer(s). If not, there are often alternative support links present, like email or github issue tracker. How to: 1.Goto the app store → [https://homey.app](https://homey.app) 2.Search for the app

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