# Firmware problem with Aqara - Presence Multi-Sensor FP300 **URL:** \ **Category:** Devices\ **Tags:** zigbee\ **Created:** [May 21, 2026, 8:36pm UTC](https://community.homey.app/t/firmware-problem-with-aqara-presence-multi-sensor-fp300/155180 "2026-05-21T20:36:07Z")\ **Posts on this page:** 11\ **Page:** 3
**Author:** ![Trond\_Nordfjaern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/trond_nordfjaern/32/49124_2.png) [@Trond\_Nordfjaern](https://community.homey.app/u/Trond_Nordfjaern)\ **Post date:** [July 20, 2026, 2:26am UTC](https://community.homey.app/t/firmware-problem-with-aqara-presence-multi-sensor-fp300/155180/41 "2026-07-20T02:26:45Z")
I have moved my six FP300 from matter over to zigbee now. The 24h bug seems to be gone. As for reliability I need to give it a week or so. But it looks relatively promising so far. A bit of random variation in how long time they use to drop presence after people have left a room, but rarely exceeds 2 minutes (timeout set to 15 seconds). I can live with that compared to matter where they could randomly get stuck on presence alarm for hours. Thanks for all your efforts @TedTolboom ---
**Author:** ![dsdevries](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dsdevries/32/80220_2.png) [@dsdevries](https://community.homey.app/u/dsdevries)\ **Post date:** [July 20, 2026, 9:03pm UTC](https://community.homey.app/t/firmware-problem-with-aqara-presence-multi-sensor-fp300/155180/42 "2026-07-20T21:03:09Z")
@TedTolboom , Since the last update, none of my fp300 sensors are reporting luminance. What seems to be the problem here? ---
**Author:** ![Trond\_Nordfjaern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/trond_nordfjaern/32/49124_2.png) [@Trond\_Nordfjaern](https://community.homey.app/u/Trond_Nordfjaern)\ **Post date:** [July 20, 2026, 9:17pm UTC](https://community.homey.app/t/firmware-problem-with-aqara-presence-multi-sensor-fp300/155180/43 "2026-07-20T21:17:02Z")
![Locked presence](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/7/a7c7033d62648cf5ee6b62f6a55b99cd431c1d83.jpeg) This is also no good. Random locked presence 10 minutes after a room was left. No way to tell if it is due to Homey Zigbee, the Homey App or the FP300 firmware. The particular device mostly works fine and this happens rarely, but these devices need close to full reliability to be useful. Random hangups have consequences. Edit: 34 minutes and counting. Had to repair the device to recover after 1h. ![Locked presence](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/9/b97c5fd446fa976ee66f458ef17992aa3e8cb913.jpeg) ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [July 21, 2026, 6:02am UTC](https://community.homey.app/t/firmware-problem-with-aqara-presence-multi-sensor-fp300/155180/44 "2026-07-21T06:02:18Z")
> [@Trond\_Nordfjaern](#): > > Random locked presence 10 minutes after a room was left. Did you update to the latest version of the Aqara app on your Homey? If I understand correctly this specific issue was supposed to be addressed in v1.16.3. ![IMG_6195](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/6/16d9ca601228ef8a2ea5961125afaf9fe5af4ba8.jpeg) ---
**Author:** ![Trond\_Nordfjaern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/trond_nordfjaern/32/49124_2.png) [@Trond\_Nordfjaern](https://community.homey.app/u/Trond_Nordfjaern)\ **Post date:** [July 21, 2026, 5:10pm UTC](https://community.homey.app/t/firmware-problem-with-aqara-presence-multi-sensor-fp300/155180/45 "2026-07-21T17:10:20Z")
I am on v 16.3. What this update fixed was the 24h bug where everything stopped reporting back to home after about 24h. The issue described here happened after several days and I think lux, temp, hum etc. kept reporting. Just locked up in presence alarm when no people around in the room (failed to clear the presence alarm when supposed to). It is not a systematic issue and most of the time this sensor works fine, but yesterday had this locked in presence alarm issue. ---
**Author:** ![Craig\_Houghton](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/craig_houghton/32/169891_2.png) [@Craig\_Houghton](https://community.homey.app/u/Craig_Houghton)\ **Post date:** [July 22, 2026, 7:42am UTC](https://community.homey.app/t/firmware-problem-with-aqara-presence-multi-sensor-fp300/155180/46 "2026-07-22T07:42:23Z")
I have given up on the FP300 for controlling lights in my lounge and sent it back. I have bought a Hue Motion Sensor instead to try on my stairs to control the lights on them. I now have an issue with the luminance being updated homey. It seems to only change when i go in to the hue device in homey. My issue is that I i have a homey flow that uses the luminance card and checks the luminance to only allow the lights to come on if below a certain setting. Problem is when my lights do come on the lux jumps up, expected that, but then homey holds on to that setting even after my lights go off. This means that my lights do not come back on even if the motion alarm is yes. ---
**Author:** ![Ken\_Hansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ken_hansen/32/123364_2.png) [@Ken\_Hansen](https://community.homey.app/u/Ken_Hansen)\ **Post date:** [July 22, 2026, 12:19pm UTC](https://community.homey.app/t/firmware-problem-with-aqara-presence-multi-sensor-fp300/155180/47 "2026-07-22T12:19:36Z")
Closing the loop on this one. The Homey Aqara app was updated about a week ago with what appears to be the fix (explicit manuSpecificLumi binding + reporting configuration for the manufacturer-specific presence and PIR attributes) that andreas\_roedl documented on the Aqara forum and that SmartThings and Zigbee2MQTT had already implemented. One week in on my 4 FP300s: only a single hang across the entire fleet, on the lavatory unit around day 4. Otherwise stable. That’s a dramatic improvement from the every-24-hour dropout pattern we were all fighting. A few thank-yous: @TedTolboom for shipping the fix. @Peter_Kawa for the IKEA routing hypothesis and the Z2M/Home Assistant reference docs — the mesh fix (removing all IKEA TRETAKTs and replacing with ThirdReality Gen 3s) was a real improvement even before the app update. @Jason_Edwards, @Trond_Nordfjaern, and everyone else who added data points across platforms — the cross-platform evidence is what made the diagnosis convincing. And credit to Athom support (Bas) for escalating internally when the community-facing side went quiet. Leaving this here in case anyone lands on the thread searching for the FP300 24-hour dropout issue — the fix is in the Homey Aqara app, update it and give it a week. ---
**Author:** ![KevinDW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kevindw/32/66497_2.png) [@KevinDW](https://community.homey.app/u/KevinDW)\ **Post date:** [July 23, 2026, 7:00am UTC](https://community.homey.app/t/firmware-problem-with-aqara-presence-multi-sensor-fp300/155180/48 "2026-07-23T07:00:43Z")
A week after the update i can confirm my presence and motion alarms keep working, but unfortunatly the temp, humidity and luminance are all stuck. Tried repairing them and then it works again for a while but stops reporting afterwards (seems alot like the issue with the presence and motion sensors before) ---
**Author:** ![Rakas](https://avatars.discourse-cdn.com/v4/letter/r/e19b73/32.png) [@Rakas](https://community.homey.app/u/Rakas)\ **Post date:** [September 8, 2026, 9:43pm UTC](https://community.homey.app/t/firmware-problem-with-aqara-presence-multi-sensor-fp300/155180/50 "2026-09-08T21:43:17Z")
Same for me. Presence and motion work fine (had to switch from matter to zigbee, on matter they got stuck). Temp, humidity and luminance just seem stuck. Temp and humidity would be fine but I would need luminance to let it decide when to turn on the lights. Did you find any solution? ---
**Author:** ![Domotica-blog.nl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/domotica-blog.nl/32/69291_2.png) [@Domotica-blog.nl](https://community.homey.app/u/Domotica-blog.nl)\ **Post date:** [September 9, 2026, 7:37am UTC](https://community.homey.app/t/firmware-problem-with-aqara-presence-multi-sensor-fp300/155180/51 "2026-09-09T07:37:32Z")
I’m also testing this sensor, and with Zigbee the temperature, humidity and lux values are stuck for me as well. The motion detection (PIR and mmWave) isn’t working as it should either. I’m getting quite a few false triggers, and sometimes presence isn’t detected at all. But the motion/presence detection is working fine for you? I’m now using the Matter-over-Thread integration, which is working as it should. ---
**Author:** ![Rakas](https://avatars.discourse-cdn.com/v4/letter/r/e19b73/32.png) [@Rakas](https://community.homey.app/u/Rakas)\ **Post date:** [September 11, 2026, 10:12pm UTC](https://community.homey.app/t/firmware-problem-with-aqara-presence-multi-sensor-fp300/155180/52 "2026-09-11T22:12:52Z")
Matter over Thread did not work reliably. It worked for one day and then started to act up. Presence and motion detection was just stuck. After switching to Zigbee, presence and motion detection works perfectly but temp, humidity and lx are stuck. Have done that switch two weeks ago. [Previous page](https://community.homey.app/t/firmware-problem-with-aqara-presence-multi-sensor-fp300/155180.md?page=2)