# Firmware 12.8.0 makes Homey crashing twice a day **URL:** \ **Category:** Off-Topic\ **Created:** [October 17, 2025, 11:43am UTC](https://community.homey.app/t/firmware-12-8-0-makes-homey-crashing-twice-a-day/144214 "2025-10-17T11:43:22Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Stefan\_1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_1/32/128096_2.png) [@Stefan\_1](https://community.homey.app/u/Stefan_1)\ **Post date:** [October 17, 2025, 11:43am UTC](https://community.homey.app/t/firmware-12-8-0-makes-homey-crashing-twice-a-day/144214/1 "2025-10-17T11:43:22Z")
Heyhow, am I alone with this? Since Firmware Update 12.8.0, it crashes every few hours. I haven’t changed anything in a while, and I can’t figure out the reason (because Homey doesn’t provide log files that go that deep – which is really annoying when trying to track down bugs. 😢) Memory 2,6 Gig and RAM 550 Mbyte should work fine, CPU Usage uneventful…. mh… ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [October 17, 2025, 12:10pm UTC](https://community.homey.app/t/firmware-12-8-0-makes-homey-crashing-twice-a-day/144214/2 "2025-10-17T12:10:21Z")
If you have an offline USB backup you can revert to previous firmware; or You can possibly fix this update by performing the “software update” by using the USB Tool; this will install v12.8.0 from scratch: [https://support.homey.app/hc/en-us/articles/7263435817116-Connecting-Homey-Pro-Early-2023-to-a-PC-or-Mac-with-USB](https://support.homey.app/hc/en-us/articles/7263435817116-Connecting-Homey-Pro-Early-2023-to-a-PC-or-Mac-with-USB) ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [October 17, 2025, 12:13pm UTC](https://community.homey.app/t/firmware-12-8-0-makes-homey-crashing-twice-a-day/144214/3 "2025-10-17T12:13:35Z")
Another thought: what happens if you disable all apps on your Homey? Does that stop the intermittent freezing? If so, you could then start enabling them one at a time to identify the app that is / its devices that are causing the issue. ---
**Author:** ![Stefan\_1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_1/32/128096_2.png) [@Stefan\_1](https://community.homey.app/u/Stefan_1)\ **Post date:** [October 17, 2025, 1:13pm UTC](https://community.homey.app/t/firmware-12-8-0-makes-homey-crashing-twice-a-day/144214/4 "2025-10-17T13:13:23Z")
Thanx sooo muchg @Peter_Kawa and @SunBeech My approach is: Am I alone with this? If not, then this could become really time-consuming 😢 Gonna check that USB solution—maybe that’s the fastest way. Turning apps on and off one by one is tough with 60 apps… The really annoying part is not having a proper debugging or logging option that could point you in the right direction within minutes. I’m gonna take a look at [https://homey.app/de-de/app/com.sysInternals/sysInternals/](https://homey.app/de-de/app/com.sysInternals/sysInternals/) After a day, you can usually spot which app goes crazy before crash—but the issue started right after the firmware update… Anyone else noticed any strange behavior? ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [October 17, 2025, 1:20pm UTC](https://community.homey.app/t/firmware-12-8-0-makes-homey-crashing-twice-a-day/144214/5 "2025-10-17T13:20:51Z")
I am also on v12.8.0 and am running 35 apps on a HP23, but don’t have the same experience as you have. I don’t recall seeing other reports on freezing Homeys here or on Homey’s Slack channel. You might also want to reach out to [Support | Homey](https://homey.app/support/) for assistance and to report the issue. ---
**Author:** ![Stefan\_1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_1/32/128096_2.png) [@Stefan\_1](https://community.homey.app/u/Stefan_1)\ **Post date:** [October 22, 2025, 9:55am UTC](https://community.homey.app/t/firmware-12-8-0-makes-homey-crashing-twice-a-day/144214/6 "2025-10-22T09:55:29Z")
Solved: But it’s kinda sad… > [@Solved: Homey crashing out of nowhere regularly (red ring)](https://community.homey.app/t/solved-homey-crashing-out-of-nowhere-regularly-red-ring/144395): > > After major firmware updates, Homey (Early 2023) crashes regularly (like mentioned here [Firmware 12.8.0 makes Homey crashing twice a day - #5 by SunBeech](https://community.homey.app/t/firmware-12-8-0-makes-homey-crashing-twice-a-day/144214/5))– usually once or twice a day. This issue reoccurs every few months. To get straight to the point: it’s poor memory cleanup management by Athom in the context of backups. Free memory drops significantly after backups and takes too long to recover. The result: Homey crashes (red ring), no automatic reboot, no logs or timeline entries (there are…