# "Find my location automatically" **URL:** \ **Category:** Questions & Help\ **Created:** [March 10, 2019, 9:59am UTC](https://community.homey.app/t/find-my-location-automatically/10363 "2019-03-10T09:59:18Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Patrik\_Lundin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrik_lundin/32/4310_2.png) [@Patrik\_Lundin](https://community.homey.app/u/Patrik_Lundin)\ **Post date:** [March 10, 2019, 9:59am UTC](https://community.homey.app/t/find-my-location-automatically/10363/1 "2019-03-10T09:59:18Z")
I get the wrong position. 2.0.5-rc.5 ---
**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\ **Post date:** [March 10, 2019, 10:04am UTC](https://community.homey.app/t/find-my-location-automatically/10363/2 "2019-03-10T10:04:17Z")
This is Homey’s location. So if auto doesn’t work, you can set in manually. But as you’re on experimental firmware, I assume you know that 🙂 and you know where to file bugs… ---
**Author:** ![Patrik\_Lundin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrik_lundin/32/4310_2.png) [@Patrik\_Lundin](https://community.homey.app/u/Patrik_Lundin)\ **Post date:** [March 10, 2019, 10:11am UTC](https://community.homey.app/t/find-my-location-automatically/10363/3 "2019-03-10T10:11:22Z")
Yes i know im on experimental and i know its homeys position… but i wanted to report the problem since even if i put i manually it goes back to automatically sometimes after restart… Its not a big problem for me but its not working… where do i file bugs if not here? ---
**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\ **Post date:** [March 10, 2019, 10:12am UTC](https://community.homey.app/t/find-my-location-automatically/10363/4 "2019-03-10T10:12:39Z")
> [@Welcome to the forum!](https://community.homey.app/t/welcome-to-the-forum/31): > > Hi! Welcome to our Forum, we’re glad you found us! On this Forum you can discuss everything regarding Homey and Athom. This forum is for everyone, independent of your knowledge and experience with our products. I thought it would be a good idea to set some guidelines so we’re all getting the most out of this medium. Here we go: Please stay on-topic. Please use a meaningful title for your thread. [Search](https://community.homey.app/search) for your topic ideas on the forum to see if somebody else already mentioned it som… see under point 9… ---
**Author:** ![Patrik\_Lundin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrik_lundin/32/4310_2.png) [@Patrik\_Lundin](https://community.homey.app/u/Patrik_Lundin)\ **Post date:** [March 10, 2019, 10:17am UTC](https://community.homey.app/t/find-my-location-automatically/10363/5 "2019-03-10T10:17:30Z")
Ok there it is, not that easy to find, so to find a support adress you actually have to look in a forum under announcements, no support mail or contacts anywhere else haha. that makes me think noone wants response from users ---
**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\ **Post date:** [March 10, 2019, 10:26am UTC](https://community.homey.app/t/find-my-location-automatically/10363/6 "2019-03-10T10:26:02Z")
Depends on your start-points: [https://support.athom.com/hc/en-us](https://support.athom.com/hc/en-us) ---
**Author:** ![Patrik\_Lundin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrik_lundin/32/4310_2.png) [@Patrik\_Lundin](https://community.homey.app/u/Patrik_Lundin)\ **Post date:** [March 10, 2019, 10:40am UTC](https://community.homey.app/t/find-my-location-automatically/10363/7 "2019-03-10T10:40:16Z")
nowhere on that page do i have the option to either send a mail to support or get redirected to [https://support.athom.com/hc/requests/new](https://support.athom.com/hc/requests/new) . Actually i cant find that anywhere on the webpage. i’ve tried. and i think its the first and last time i try to contribute ---
**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\ **Post date:** [March 10, 2019, 10:44am UTC](https://community.homey.app/t/find-my-location-automatically/10363/8 "2019-03-10T10:44:18Z")
> **[Submit a support request](https://support.athom.com/hc/en-us/articles/360015784034-Submit-a-support-request)** > > If you are encountering problems and need support, you can request support via our support desk. > Make sure you provide as much information as possible, this will help the support team troubleshoot ... Far from ideal, I wish Github would still be used, but better then nothing. If you login to the support-site, you also get a list of submitted tickets. And 🙊 mail to [support@athom.com](mailto:support@athom.com) from your registered email-adress becomes a support-ticket magically 🎉 ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [March 10, 2019, 11:04am UTC](https://community.homey.app/t/find-my-location-automatically/10363/9 "2019-03-10T11:04:16Z")
The location: - This is probably not an issue Athom can fix (and doesn’t belong on Github there for.). Homey has no GPS and query’s some internet databases that tell where some SSIDs and/or IP addresses probably are located. The Googles/Microsofts/Apple and other have to detect and update the DB when you or others connect and report the location for example from a mobile phone. The issue the manual location is not saved should be reported as Issue to Athom Support. (the above link from @bvdbos or the email address mentioned ) ---
**Author:** ![Jon\_Richard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jon_richard/32/15818_2.png) [@Jon\_Richard](https://community.homey.app/u/Jon_Richard)\ **Post date:** [September 25, 2019, 6:32am UTC](https://community.homey.app/t/find-my-location-automatically/10363/10 "2019-09-25T06:32:49Z")
Probably you need to check out your [current location](https://where-am-i.live).