# Fibaro Walli Roller Shutter can not add in Homey **URL:** \ **Category:** Questions & Help\ **Created:** [August 5, 2023, 11:35am UTC](https://community.homey.app/t/fibaro-walli-roller-shutter-can-not-add-in-homey/86210 "2023-08-05T11:35:06Z")\ **Posts on this page:** 1\ **Showing post:** 3
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [August 6, 2023, 10:56am UTC](https://community.homey.app/t/fibaro-walli-roller-shutter-can-not-add-in-homey/86210/3 "2023-08-06T10:56:49Z")
Sorry, it’s not personal, because you’re not the only one. But I just need to say it. I get tired of dealing with posts like this. The dedicated users who try to help always have to ask what has already been tried, what error messages appear, what homey is used, etc. And if you link to this helpful post, for example: > [@\[Tip\] Problems with Homey?](https://community.homey.app/t/problems-with-homey/35744): > > When u have problems with Homey and you are reaching out to the community members here on the forums it’s important to give as much info as u can. First of All: New Homey Family members 09-2021 and 01-2023 Since September 2021 there are new Family members: Homey (Service / Premium), and the first “old” Homey is rebranded as Homey Pro (early 201x) Since Januari 2023: Homey Pro Early 2023 is getting delivered to the early adopters. And while using Homey with or without a Homey Bridge on m… The topic creator doesn’t get in touch at all sometimes. Whether it’s too much work or he’s offended, I don’t know. --- _[View the full topic](https://community.homey.app/t/fibaro-walli-roller-shutter-can-not-add-in-homey/86210)._