# Fibaro Walli Roller Shutter can not add in Homey

**URL:** <https://community.homey.app/t/fibaro-walli-roller-shutter-can-not-add-in-homey/86210>\
**Category:** Questions & Help\
**Created:** [August 5, 2023, 11:35am UTC](https://community.homey.app/t/fibaro-walli-roller-shutter-can-not-add-in-homey/86210 "2023-08-05T11:35:06Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Koen\_Fehrmann](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koen_fehrmann/32/2964_2.png) [@Koen\_Fehrmann](https://community.homey.app/u/Koen_Fehrmann)\
**Post date:** [August 5, 2023, 11:35am UTC](https://community.homey.app/t/fibaro-walli-roller-shutter-can-not-add-in-homey/86210/1 "2023-08-05T11:35:06Z")

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I can not add a Walli on Homey. I have 1 working but 3 I can not add. Any advice?

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [August 5, 2023, 11:51am UTC](https://community.homey.app/t/fibaro-walli-roller-shutter-can-not-add-in-homey/86210/2 "2023-08-05T11:51:58Z")

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> [@Koen\_Fehrmann](#):
>
> Any advice?

Yes, please try to describe your issue better, describe behavior, what have you observed (eg. LED color), and also share troubleshooting steps you tried to do. Which Homey you do have, if you are on latest firmware version, what you can see on [Homey Developer Tools](https://tools.developer.homey.app/tools/zwave) etc - maybe then someone can share with you some advice…

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [August 6, 2023, 10:56am UTC](https://community.homey.app/t/fibaro-walli-roller-shutter-can-not-add-in-homey/86210/3 "2023-08-06T10:56:49Z")

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Sorry, it’s not personal, because you’re not the only one. But I just need to say it.  
I get tired of dealing with posts like this. The dedicated users who try to help always have to ask what has already been tried, what error messages appear, what homey is used, etc.

And if you link to this helpful post, for example:

> [@\[Tip\] Problems with Homey?](https://community.homey.app/t/problems-with-homey/35744):
>
> When u have problems with Homey and you are reaching out to the community members here on the forums it’s important to give as much info as u can. First of All: New Homey Family members 09-2021 and 01-2023 Since September 2021 there are new Family members: Homey (Service / Premium), and the first “old” Homey is rebranded as Homey Pro (early 201x) Since Januari 2023: Homey Pro Early 2023 is getting delivered to the early adopters. And while using Homey with or without a Homey Bridge on m…

The topic creator doesn’t get in touch at all sometimes. Whether it’s too much work or he’s offended, I don’t know.

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [April 24, 2024, 12:21pm UTC](https://community.homey.app/t/fibaro-walli-roller-shutter-can-not-add-in-homey/86210/4 "2024-04-24T12:21:38Z")

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [April 24, 2024, 12:21pm UTC](https://community.homey.app/t/fibaro-walli-roller-shutter-can-not-add-in-homey/86210/5 "2024-04-24T12:21:44Z")

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> Please use the Fibaro main topic for problems with Fibaro devices or the Homey Fibaro app:  
> [[APP] Fibaro - Your home is your castle (by Athom)](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362)
> 
> For this reason this topic has been closed.
