# Fibaro shutter 3 **URL:** \ **Category:** Questions & Help\ **Created:** [August 17, 2020, 11:02am UTC](https://community.homey.app/t/fibaro-shutter-3/33689 "2020-08-17T11:02:34Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Djmo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/djmo/32/17062_2.png) [@Djmo](https://community.homey.app/u/Djmo)\ **Post date:** [August 17, 2020, 11:02am UTC](https://community.homey.app/t/fibaro-shutter-3/33689/1 "2020-08-17T11:02:34Z")
Hello, I installed the fibaro 3 on home and it worked perfect for a day or two. Now it doesnt react anymore and i am getting a time out after 30000ms. I had a message that had to do with ‘tranaction…’ but i am not sure. I have the feeling it has to do with the wireless connection… Can someone help? Thx! ---
**Author:** ![Djmo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/djmo/32/17062_2.png) [@Djmo](https://community.homey.app/u/Djmo)\ **Post date:** [August 17, 2020, 12:16pm UTC](https://community.homey.app/t/fibaro-shutter-3/33689/2 "2020-08-17T12:16:17Z")
The message was ‘transmit complete:no ack’ ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [August 17, 2020, 12:35pm UTC](https://community.homey.app/t/fibaro-shutter-3/33689/3 "2020-08-17T12:35:13Z")
Sounds like a connection problem. Do you have more than one Z-Wave powered device, or is this the only Z-Wave device? ---
**Author:** ![Djmo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/djmo/32/17062_2.png) [@Djmo](https://community.homey.app/u/Djmo)\ **Post date:** [August 18, 2020, 8:23am UTC](https://community.homey.app/t/fibaro-shutter-3/33689/4 "2020-08-18T08:23:17Z")
The only thing i use is 2 lampsfrom innr and current weather app ---
**Author:** ![Djmo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/djmo/32/17062_2.png) [@Djmo](https://community.homey.app/u/Djmo)\ **Post date:** [August 18, 2020, 8:40am UTC](https://community.homey.app/t/fibaro-shutter-3/33689/5 "2020-08-18T08:40:10Z")
I deleted the innr app for the lamps and rebooted homey. Now it works again. Yesterday in the afternoon all of a sudden it worked again as well. I operate the homey from another location with my iphone.i guess that shoud be ok? ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [August 18, 2020, 10:54am UTC](https://community.homey.app/t/fibaro-shutter-3/33689/6 "2020-08-18T10:54:00Z")
> [@Djmo](#): > > I operate the homey from another location with my iphone.i guess that shoud be ok? I guess, this should not be the problem. > [@Djmo](#): > > I deleted the innr app for the lamps and rebooted homey. > Now it works again. Under normal situations it is not necessary to delete the innr app because this app and the lamps have no connection to the Fibaro app and the RS3. However, restarting Homey can solve some problems, even connection problems. Depending on the distance to the gateway (Homey) and the existing building conditions, the Fibaro RS3 (Z-Wave) as well as the innr lamps (Zigbee) can get connection problems from time to time. Both wireless protocols separately build a so-called mesh with other powered devices (not battery powered devices!). Each power operated device works as a repeater. The more powered devices there are, the more stable the connection becomes. Should one device fail, the other devices that were previously connected via this device will find a new way to the gateway. Both the Z-Wave and the Zigbee protocol are designed in such a way that a mesh should be present. Wifi devices do not build a mesh (as far as I know) and the range is usually much greater. So if you only want to use 2 or 3 Smart Home devices, it is recommended to use Wifi devices. ---
**Author:** ![Djmo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/djmo/32/17062_2.png) [@Djmo](https://community.homey.app/u/Djmo)\ **Post date:** [August 18, 2020, 11:17am UTC](https://community.homey.app/t/fibaro-shutter-3/33689/7 "2020-08-18T11:17:38Z")
Ok. So it could help to move the homey to a more central place in house and reinstall the innr lamps ? ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [August 18, 2020, 1:24pm UTC](https://community.homey.app/t/fibaro-shutter-3/33689/8 "2020-08-18T13:24:33Z")
If possible Homey should be placed centrally, yes. If it works with the innr lamps, I can’t say. Just try it out. ---
**Author:** ![Niklas\_Baertl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/niklas_baertl/32/18236_2.png) [@Niklas\_Baertl](https://community.homey.app/u/Niklas_Baertl)\ **Post date:** [August 21, 2020, 5:21pm UTC](https://community.homey.app/t/fibaro-shutter-3/33689/9 "2020-08-21T17:21:14Z")
Hi, I also had a question regarding the roller shutter 3. I only recently got my homey as well as the roller shutter 3’s and from what i read i thought the roller shutter 3 works seamlessly with homey however i can’t control when the blinds should stop, for example stop half way, the blinds either fully close or fully open. I’ve tried multiple different solutions including changing some parameters and got it to work once, meaning it is possible. Is there an easy way to fix this? and could it potentially have something to do with the calibration that only sometimes works? ---
**Author:** ![Osorkon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osorkon/32/43026_2.png) [@Osorkon](https://community.homey.app/u/Osorkon)\ **Post date:** [August 21, 2020, 6:29pm UTC](https://community.homey.app/t/fibaro-shutter-3/33689/10 "2020-08-21T18:29:29Z")
> [@Niklas\_Baertl](#): > > Is there an easy way to fix this? As far I know Homey doesn’t provide a stop function like for the RS2. Why? Don’t ask me, ask Athom. What I can confirm, that with other Gateways stop is working. ---
**Author:** ![Niklas\_Baertl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/niklas_baertl/32/18236_2.png) [@Niklas\_Baertl](https://community.homey.app/u/Niklas_Baertl)\ **Post date:** [August 21, 2020, 10:06pm UTC](https://community.homey.app/t/fibaro-shutter-3/33689/11 "2020-08-21T22:06:40Z")
But I got it to work once after I did the calibration process you are supposed to do however I can’t seem to get that calibration process working again it just does a 1 second up, 1 second down, 1 second up again rather than having the shutters fully open close and open again. I think getting this to work might be the solution however I have no idea how to get the calibration mode to function properly. Any ideas on that? If that doesn’t work or I can’t figure out how to do it what other gateways do you mean? Maybe I can switch? ---
**Author:** ![Osorkon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osorkon/32/43026_2.png) [@Osorkon](https://community.homey.app/u/Osorkon)\ **Post date:** [August 22, 2020, 5:35pm UTC](https://community.homey.app/t/fibaro-shutter-3/33689/12 "2020-08-22T17:35:47Z")
Don’t mixed it together. Calibration and Stop are two different pair shoes. The calibration of the RS3 works only if the motor is connected directly with the RS3. Maybe you have to adjust the Parameter 155. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/6/76ab1e8988f26f67fe90554a75ae42d2d49deeec.jpeg)