# Fibaro roller shutter no longer working

**URL:** <https://community.homey.app/t/fibaro-roller-shutter-no-longer-working/28479>\
**Category:** Questions & Help\
**Created:** [April 16, 2020, 10:59am UTC](https://community.homey.app/t/fibaro-roller-shutter-no-longer-working/28479 "2020-04-16T10:59:52Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![Pirke](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pirke/32/9607_2.png) [@Pirke](https://community.homey.app/u/Pirke)\
**Post date:** [April 16, 2020, 10:59am UTC](https://community.homey.app/t/fibaro-roller-shutter-no-longer-working/28479/1 "2020-04-16T10:59:53Z")

</div>

Hi,

Not sure if this is the correct place to report, but my roller shutter have stopped working. A few months ago they worked fine, I suspect a Fibaro app update caused everything to no longer work. Is there a way to fix this?

Regards,  
Peter

---

<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [April 16, 2020, 11:31am UTC](https://community.homey.app/t/fibaro-roller-shutter-no-longer-working/28479/2 "2020-04-16T11:31:48Z")

</div>

My RS2 works fine with the Fibaro App Version 2.4.3 Beta.  
The latest two app updates (2.4.2 and 2.4.3) only contain corrections for the Walli Switch.

---

<div class="post-metadata">

**Author:** ![Igy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/igy/32/22144_2.png) [@Igy](https://community.homey.app/u/Igy)\
**Post date:** [April 16, 2020, 11:47am UTC](https://community.homey.app/t/fibaro-roller-shutter-no-longer-working/28479/3 "2020-04-16T11:47:50Z")

</div>

If your blinds are stuck at top position, it can be caused by blind itself. This happen to me and some of my customers before. There is protection switch in blinds (end position). Just try to hit the blind little bit and it should work. Try to listen the fibaro module when you change it over the app if it clicks.

---

<div class="post-metadata">

**Author:** ![Pirke](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pirke/32/9607_2.png) [@Pirke](https://community.homey.app/u/Pirke)\
**Post date:** [April 16, 2020, 11:49am UTC](https://community.homey.app/t/fibaro-roller-shutter-no-longer-working/28479/4 "2020-04-16T11:49:26Z")

</div>

It’s not stuck, pressing the double rocker operates it fine. Commands send by Homey to raise or lower it don’t work (anymore). Last time I used them was over half a year ago, now with the nice sun I wanted to use them again, but no remote operation anymore.

---

<div class="post-metadata">

**Author:** ![Igy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/igy/32/22144_2.png) [@Igy](https://community.homey.app/u/Igy)\
**Post date:** [April 16, 2020, 11:57am UTC](https://community.homey.app/t/fibaro-roller-shutter-no-longer-working/28479/5 "2020-04-16T11:57:56Z")

</div>

Try to reinclude the module again.

---

<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [April 16, 2020, 12:25pm UTC](https://community.homey.app/t/fibaro-roller-shutter-no-longer-working/28479/6 "2020-04-16T12:25:07Z")

</div>

Before to reinclude the devices, try to test them in Developer if they are reachable.

---

<div class="post-metadata">

**Author:** ![Pirke](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pirke/32/9607_2.png) [@Pirke](https://community.homey.app/u/Pirke)\
**Post date:** [April 28, 2020, 7:03pm UTC](https://community.homey.app/t/fibaro-roller-shutter-no-longer-working/28479/7 "2020-04-28T19:03:42Z")

</div>

I found the cause: moving Homey closer solved the issue. Something new must be interfering on the zwave band, hadn’t used zwave for several months.

---

<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [April 29, 2020, 7:06am UTC](https://community.homey.app/t/fibaro-roller-shutter-no-longer-working/28479/8 "2020-04-29T07:06:53Z")

</div>

A defective or poorly shielded power supply may already be causing the problem.
