# Fibaro motion sensor not recoginised

**URL:** <https://community.homey.app/t/fibaro-motion-sensor-not-recoginised/15388>\
**Category:** Devices\
**Created:** [July 10, 2019, 6:03am UTC](https://community.homey.app/t/fibaro-motion-sensor-not-recoginised/15388 "2019-07-10T06:03:21Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\
**Post date:** [July 10, 2019, 1:08pm UTC](https://community.homey.app/t/fibaro-motion-sensor-not-recoginised/15388/2 "2019-07-10T13:08:50Z")

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If your sensor is the non-plus version, then there is no Australian Product Id added (which is 12289)

![12%20pm](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/3/3e91d0dc59cf1d0565beb819100580769a82ed06.png)

The AUS Product Id 12289 is only added for the z-wave plus version.

 ![37%20pm](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/3/3d9209322fac88edd4e4d9f314cc305f02b55c89.png)

You have a couple of options: either send a request to Athom here [https://www.athom.com/en/support/](https://www.athom.com/en/support/) that will perhaps take a while for them to add the product Id.  
Or second option, add the product ID yourself and side load the app via CLI method. For instructions see here: [[HOW TO] CLI install method](https://community.homey.app/t/how-to-cli-install-method/198)

Even if you go with the second option I would still send a request to Athom so they can add it for future updates.

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